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The Waiting Room

134 Deptford High Street, Deptford, SE8 3PQ

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Access Guide

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Overview

Parking

  • Public Parking View
    • On-street designated Blue Badge parking is available.
    • The on-street designated Blue Badge parking bays are located on Deptford High Street.
    • The Blue Badge bays are clearly marked and signposted.

Entrance

  • This entrance is located at the front of the venue.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a steep threshold slope at the entrance.
  • There is a single manual door.
  • The door opens away from you.
  • The door requires effort to open.
  • The width of the opening is 85cm.
  • The door has a low colour contrast.

Eating and Drinking

  • Location and Access View
    • There is step-free level access into this area.
    • There is open plan access.
    • This area has a counter where food and drink can be ordered.
  • Order and Payment View
    • The service counter was surveyed.
    • The counter is located ahead on the left from the entrance.
    • There is step-free level access to the counter.
    • The height of the counter is 100cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The payment machine is portable.
  • Service View
    • This area also has staff who can provide assistance with ordering.
    • Full table service is available.
    • Menus types include: wall-mounted, countertop, handheld and online.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Seating Area View
    • The seating area is both inside and outside.
    • The outdoor seating area is partially covered.
    • There is step-free level access throughout the majority of the seating area.
    • There is stepped access to the raised area of the outdoor seating.
    • There is step-free access by ramp to the external seating at the rear of the venue.
    • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor have a high colour contrast.
    • Some flooring is patterned.
    • Seating available in this area includes: chairs with armrests, chairs without armrests, sofas, benches, stools and high stools.
    • Some seating is fixed.
    • Furniture available in this area includes: tables, high tables, long tables and picnic tables.
    • Some tables are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels were low at the time of the survey.

Standard Toilet Facilities

  • The gender neutral toilet facilities were surveyed.
  • The toilet is located at the rear of the venue, on the left.
  • The distance from the main entrance is 15m.
  • The most accessible route to the toilet has a steep ramp.
  • There are no doors to open along the most accessible route.
  • This route has narrow walkways.
  • There is step-free level access into the toilet.
  • There is written text signage on or near the door.
  • The door opens inwards and has a low colour contrast.
  • The door is easy to open.
  • The width of the opening is 69cm.
  • There is a second door.
  • The door opens outwards and has a high colour contrast.
  • The doors are easy to open.
  • The width of the opening is 69cm.
  • Internally the door has a high colour contrast.
  • Hand washing facilities include: a wash basin and a wall mounted soap dispenser.
  • The wash basin has twist/turn mixer taps.
  • Hand drying facilities include: a hand dryer.
  • A baby changing table is available .
  • Lighting levels were even at the time of the survey.

Exit (to External Seating)

  • The exit area is clearly signed.
  • There is step-free access via ramp at the entrance.
  • The ramp has a steep gradient.
  • The ramp is between 75cm and 150cm wide.
  • There are no handrails for the ramp.
  • There is a single manual door.
  • The door opens towards you.
  • The door is easy to open.
  • The width of the opening is 85cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low colour contrast.