Access Guide
Introduction
- Services / facilities within the building include a nursery school (term time only), day care nursery (year round) and a children's centre.
Opening Times
- Monday 08:00 - 17:00.
- Tuesday 08:00 - 17:00.
- Wednesday 08:00 - 17:00.
- Thursday 08:00 - 17:00.
- Friday 08:00 - 17:00.
- Saturday Closed.
- Sunday Closed.
Location
- The venue is situated outside the centre of the area.
- This venue is situated in Deptford.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Deptford.
- The nearest underground station is Canada Water.
Parking (Staff)
- The venue does have its own car park.
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Venue Car Park
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- The car park type is open air/surface.
- There are 0 designated parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- There is a dropped kerb / non stepped access from the car park to the venue.
- The dropped kerb does not have tactile paving.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Comments
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- The centre are happy for visitors with disabilities who need to park close to the centre to use the staff car park.
- The car park entrance is off Evelyn Street.
- Car park users enter the centre grounds via the car park access gate.
- For other centre users, there is unrestricted on-street parking on Alverton Street and Etta Street near to the main entrance gate.
Outside Access (Main Entrance Gate)
- This information is for the entrance located at the junction of Alverton Street and Etta Street.
- There is level access into the venue.
- The main doors open away from you (push).
- The doors are single width.
- The doors are heavy.
- The door opening is 105cm (3ft) wide.
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Comments
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- The intercom is 120cm high.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The intercom is not in a suitable position to allow wheelchair users to gain access.
- The main doors open automatically.
- The doors are single width.
- The door opening is 100cm (3ft) wide.
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Comments
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- The automatic sliding doors are operated by staff, following contact with reception by intercom.
- The intercom is 127cm high.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
Outside Access (Car Park Access Gate)
- This information is for the entrance located from the car park into the grounds of the centre.
- There is level access into the venue.
- The intercom is not in a suitable position to allow wheelchair users to gain access.
- The main doors open away from you (push).
- The doors are single width.
- The doors are heavy.
- The door opening is 100cm (3ft) wide.
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Comments
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- The intercom is 135cm high.
Outside Access (Garden Access)
- This information is for the entrance located from the secure play area into the dining area.
- There is not level access into the venue.
- The main doors open towards you (pull).
- The doors are single width.
- The doors are heavy.
- The door opening is 80cm (2ft) wide.
Level Change (Garden Access)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading from the right of the entrance.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- The width of the ramp or slope is 100cm (3ft).
Reception
- The reception desk is 10m (10yd 3ft) from the the Main Entrance.
- There is level access to reception from the entrance.
- The reception desk is high height.
- The desk has a lowered section.
- Lighting levels are medium.
- There is a hearing assistance system.
- The type of system is a portable loop.
- Staff are trained to use system.
Inside Access
- There is level access to the service.
- There is a hearing assistance system.
- The system is a portable loop.
- Staff are trained to use the system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- Lighting levels are varied.
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Comments
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- The nursery school and day care nursery are located on the ground floor, to the right of the main corridor.
- The children's centre has a stay and play room on the ground floor.
- Additional facilities on the first floor include a sensory room, training room, counselling room, health room and computer area.
Other Floors (First Floor Children's Centre)
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting level is medium.
Lift
- There is a lift for public use.
- The lift is located to the right of the reception desk.
- The lift is a platform lift.
- The floors which are accessible by this lift are G-1.
- The lift is 13m (14yd 8in) from the Main Entrance.
- Staff do need to be notified for use of the lift.
- The clear door width is 88cm (2ft).
- The dimensions of the lift are 95cm x 140cm (3ft x 4ft).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift controls do not have Braille markings.
- The lift controls do not have tactile markings.
- The lighting level in the lift is medium.
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Comments
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- The lift key is available from staff at reception.
- The lift overcomes the stairs.
Toilet with Adaptations (Ground Floor)
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 5m (5yd 18in) from the the Main Entrance.
- The accessible toilet is located to the right of the main entrance corridor.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 96cm (3ft).
- The door is light.
- The dimensions of the accessible toilet are 140cm x 280cm (4ft x 9ft).
- Floor manoeuvring space is clear in the accessible toilet.
- There is not a lateral transfer space.
- The tap type is lever.
- There is a mixer tap.
- There is a functional emergency alarm available.
- It is not a push button style of alarm.
- Disposal facilities are available in the cubicle.
- There is a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on the right.
- There is a shelf within the accessible toilet.
- The shelf is not higher than 95cm (3ft 1in).
- There are mirrors in the accessible toilet.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (18in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3").
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3").
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5").
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Colour Contrast and Lighting
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- The contrast between the external door and wall is fair.
- There is a medium colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- Lighting levels are bright.
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Comments
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- There is a space of 50cm to the left of the toilet and a drop down rail in this space.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change bench when extended is 86cm (2ft 9in).
Toilet with Adaptations (First Floor Wet Room)
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 15m (16yd 15in) from the the lift.
- The accessible toilet is located on the right, near the training room.
- There is level access to the accessible toilet.
- This is by lift.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 88cm (2ft).
- The door is light.
- The dimensions of the accessible toilet are 230cm x 280cm (7ft x 9ft).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- The tap type is lever.
- There is a mixer tap.
- There is a functional emergency alarm available.
- It is not a push button style of alarm.
- Disposal facilities are available in the cubicle.
- There is a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is a shelf within the accessible toilet.
- The shelf is not higher than 95cm (3ft 1in).
- There are mirrors in the accessible toilet.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (18in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3").
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3").
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5").
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Colour Contrast and Lighting
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- The contrast between the external door and wall is fair.
- There is a medium colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- Lighting levels are medium.
Accessible Shower (First Floor Wet Room)
- Accessible shower facilities are available.
- The facilities available in the accessible shower are an adjustable shower head, handrails, and a flip down seat.
- The height of the seat is 45cm (17in).
- There is level access to the services from the shower facilities.
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Comments
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- There is a folding half-height screen around the shower area to facilitate assistance by a carer if required.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located on the first floor.
- The female and male toilets are 15m (16yd 15in) from the the lift.
- Inside the venue, there is not level access to the female and male toilet.
- Lighting levels are medium.
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Access to Standard Shared Toilet(s)
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- The unisex toilets are located off the ground floor stay and play room.
- Unisex toilets are 20m (21yd 2ft) from the the Main Entrance.
- Inside the venue, there is level access to the unisex toilet.
- Lighting levels are medium.
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Comments
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- The unisex toilet is fitted with wall mounted and drop down rails.
Level Change (First Floor Standard Toilets)
- There are steps to access this area / service.
- The steps are located inside the entrance to the toilets.
- There is / are 1 step(s) to the area / service.
- Lighting levels at the steps are medium.
- The step(s) is/are clearly marked.
- The steps are shallow.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A member of staff trained in BSL skills is generally on duty.
- Staff are trained to BSL level (unknown at time of research).
- Home visits / services are available.