Access Guide
Introduction
- Services / facilities within the building include a leisure centre, library and medical centre.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Grove Park.
- The nearest DLR station is Lewisham.
Opening Times (Library)
- Monday 09:00 - 19:00.
- Tuesday 09:00 - 19:00.
- Wednesday 09:00 - 19:00.
- Thursday 09:00 - 19:00.
- Friday 09:00 - 19:00.
- Saturday 09:00 - 17:00.
- Sunday Closed.
Opening Times (Leisure Centre)
- Monday 06:30 - 21:00.
- Tuesday 06:30 - 21:00.
- Wednesday 06:30 - 21:00.
- Thursday 06:30 - 21:00.
- Friday 06:30 - 21:00.
- Saturday 07:00 - 15:00.
- Sunday 07:00 - 15:00.
Opening Times (Health Centre)
- Monday 08:00 - 18:00.
- Tuesday 08:00 - 18:00.
- Wednesday 08:00 - 18:00.
- Thursday 08:00 - 18:00.
- Friday 08:00 - 18:00.
- Saturday Closed.
- Sunday Closed.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- Parking is free for Blue Badge holders.
- The car park is located to the north of the venue, off Moorside Road.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 5 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 240cm x 480cm (7ft 10in x 15ft 9in).
- The nearest Blue Badge bay is 30m (32yd 2ft) from the main entrance.
- The furthest Blue Badge bay is 50m (54yd 2ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is a designated drop off point.
- The drop off point is located in front of the main entrance.
Outside Access (Main Entrance)
- This information is for the entrance located to the north of the venue, leading in from the car park.
- There is level access into the venue.
- The main door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 175cm (5ft 9in).
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Second set of doors
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- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 175cm (5ft 9in).
Reception
- The desk/counter is 50m (54yd 2ft) from the main entrance.
- There is not level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are moderate to good.
- There is not a hearing assistance system.
- There is a touch screen.
- The touch screen is at a suitable height for a wheelchair user.
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Comments
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- Next to the Reception desk, there is a turnstile with a width of 51cm, and a wide access gate with a width of 96cm to access the main areas of the Leisure Centre.
- The touchscreen is only used if you need to park at the centre for more than 2.5 hours.
- Next to the Reception desk, there is a turnstile with a width of 51cm, and a wide access gate with a width of 96cm to access the main areas of the Leisure Centre.
Inside Access
- There is not level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played in the Fitness Suite (Gym).
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
Level Change (Inside Access)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located to the right as you enter from the main entrance, leading up to the Leisure Centre reception desk.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located to the right as you enter from the main entrance, leading up to the Leisure Centre reception desk. They are next to the ramp.
- There is/are 5 step(s) to the area/service.
- The lighting levels at the step(s) are moderate to good.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- The ramp/slope does bypass the step(s).
Toilet with Adaptations (Foyer - Left Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 35m (38yd 10in) from the main entrance.
- This accessible toilet is located to the right, and then to the right again as you go through the foyer towards the Leisure Centre Reception.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from a member of staff.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 177cm x 205cm (5ft 10in x 6ft 9in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 127cm (4ft 2in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and non-infectious waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a shelf within the accessible toilet.
- The shelf does not have the minimum dimensions of 12.5cm x 40cm.
- The shelf is at a height of 53cm.
- The shelf is located where it is reachable.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is fair.
- The lighting levels are moderate to good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within this facility.
- The height of the baby change table once extended is 80cm (2ft 7in).
Standard Toilet(s) (Foyer)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located to the right, and then to the right again as you go through the foyer towards the Leisure Centre Reception.
- The female and male toilets are approximately 35m (38yd 10in) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels in the female and male toilets are moderate to good.
Standard Changing Room
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 55m (60yd 5in) from the main entrance.
- The standard changing room(s) is/are approximately 5m (5yd 1ft) from the reception desk.
- The standard changing room(s) is/are approximately 7m (7yd 1ft) from the Swimming Pool.
- The standard changing room(s) surveyed is/are located to the right and then straight ahead past the reception desk as you enter the building.
- There is not level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is level access to the shower facilities.
Accessible Changing Room (Swimming Pool - Right Hand Transfer)
- There are accessible changing rooms available.
- The accessible changing room is located at the far end of the standard shared pool changing rooms.
- The facility is 90m (98yd 1ft) from the main entrance.
- The door opens outwards.
- The width of the door is 86cm (2ft 10in).
- The door is locked by a locking handle.
- The dimensions of the accessible changing room are 272cm x 218cm (8ft 11in x 7ft 2in).
- The toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 204cm (6ft 8in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- Wall mounted rails are available.
- The toilet seat is 47cm (1ft 7in) above floor level.
- There is a sink.
- The sink can be reached from seated on the toilet.
- The height of the sink is 73cm (2ft 5in).
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm in the cubicle.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a locker within the accessible changing room.
- There is not a changing bench.
- There is a wheel in shower.
- The facilities available in the accessible shower are handrails and a flip-down seat.
- The height of the seat is 42cm (1ft 5in).
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Comments
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- There is a very similar facility next to this one, but the toilet has the transfer space on the left.
- There is also an adapted dry changing room on the first floor.
- There is a very similar facility next to this one, but the toilet has the transfer space on the left.
Standard Toilet(s) (Pool Changing Rooms)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located in the standard pool changing area.
- The female toilet(s) is/are approximately 75m (82yd 1in) from the main entrance.
- Inside the venue, there is not level access to the female toilet(s).
- Lighting levels in the female toilets are moderate to good.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located in the standard pool changing area.
- The male toilet(s) is/are approximately 90m (98yd 1ft) from the main entrance.
- Inside the venue, there is not level access to the male toilet(s).
- Lighting levels in the male toilets are moderate to good.
Swimming Pool
- There is level access from the changing area to the swimming pool.
- There is not a ramped entrance into the water.
- There is a wet side chair available.
- There is a hoist for wheelchair users to access the water.
- The hoist is manual.
- There is a pool platform lift for wheelchair users to access the water.
- There are not steps into the swimming pool.
- There is a ladder type entrance into the water.
- There is a handrail on both sides of the ladder.
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Comments
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- There is a pool pod to allow mobility impaired users to access the water.
Other Floors (Leisure Centre)
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are good.
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Comments
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- The stairs (bypassed by the lift) are used to access the Fitness Suite (Gym), Fitness Studios, Pool Viewing Area and Multi-Purpose Room, as well as the dry changing rooms.
- There is a single, manual, heavy door which is permanently held open to enter and exit the stairwell on the ground floor. This is 103cm wide.
- There is a single, manual, heavy door with a locked extension leaf to enter and exit the stairwell on the first floor. This is 87cm wide.
- Both doors open away from you (push) when entering the stairwell.
- The stairs (bypassed by the lift) are used to access the Fitness Suite (Gym), Fitness Studios, Pool Viewing Area and Multi-Purpose Room, as well as the dry changing rooms.
Lift (Leisure Centre)
- There is a lift for public use.
- The lift is located in the leisure centre reception area.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1.
- Wall mounted information boards are not provided at lift landings.
- The lift is approximately 50m (54yd 2ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 79cm (2ft 7in).
- The dimensions of the lift are 100cm x 130cm (3ft 3in x 4ft 3in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is moderate to good.
Additional Info
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located on any of the grassed areas, flower beds or areas with bushes around the site.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.