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Centre Court Shopping Centre

4 Queens Road, Wimbledon, London, SW19 8YA

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Access Guide

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Opening Times

  • Monday 09:30 - 19:00.
  • Tuesday 09:30 - 19:00.
  • Wednesday 09:30 - 19:00.
  • Thursday 09:30 - 20:00.
  • Friday 09:30 - 19:00.
  • Saturday 09:00 - 18:00.
  • Sunday 11:00 - 17:00.

Location

  • The venue is situated within the centre of the area.
  • This venue is situated in Wimbledon.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Wimbledon.
  • The nearest underground station is Wimbledon.
  • There is a tram stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • The car park type is multi storey.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 10+ Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 365cm x 490cm (11ft 12in x 16ft 1in).
    • The nearest Blue Badge bay is 6m (6yd 1ft) from the car park entrance.
    • The furthest Blue Badge bay is 15m (16yd 1ft) from the car park entrance.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.
  • Comments View
    • There are 5 Blue Badge bays at both upper and lower car park levels.

Outside Access (Upper Mall Entrance)

  • This information is for the entrance located on The Broadway.
  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 154cm (5ft 1in) wide.

Level Change (Upper Mall Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located on the left as you face the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • There are steps to access this area / service.
  • The steps are located on the right as you face the entrance.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.
  • Comments View
    • The steps are on a slope.
    • The number of steps range from one to seven.
    • The ramp overcomes the steps.

Outside Access (Car Park Entrance)

  • This information is for the entrance located on the upper parking level.
  • There is level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 160cm (5ft 3in) wide.

Outside Access (Queens Road Entrance)

  • This information is for the entrance located on Queens Road.
  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 138cm (4ft 6in) wide.

Level Change (Queens Road Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading from the pavement to the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.

Outside Access (Lower Mall Entrance)

  • This information is for the entrance located on The Broadway.
  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 148cm (4ft 10in) wide.

Level Change (Lower Mall Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • Comments View
    • The entrance slope leads from the pavement to the entrance and beyond.
    • Some users may need assistance with this slope.

Inside Access

  • There is level access to the service.
  • This venue does play background music.
  • Music is played throughout the centre.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are bright.
  • Comments View
    • There is a moderate slope inside the upper shopping level entrance that some users may need assistance with.

Other Floors

  • Steps View
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is medium.
  • Escalators View
    • Escalator(s) can be used to access other floors.
    • The escalators steps are clearly marked.
    • The head and foot of the escalators are not clearly marked.
    • The lighting level is bright.
  • Comments View
    • The floors which are accessible by stairs are lower parking level-upper parking level-lower shopping level-upper shopping level-cafe court level.
    • The floors which are accessible by escalator are lower shopping level-upper shopping level-cafe court level.

Lift

  • There is a lift for public use.
  • The lift is a standard lift.
  • The lift is 33m (36yd) from Queens Road entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 153cm x 203cm (5ft 0in x 6ft 8in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are not within reach for a wheelchair user.
  • They are between 110cm and 140cm.
  • The lift controls do have Braille markings.
  • The lift controls do not have tactile markings.
  • The lighting level in the lift is low.
  • Comments View
    • The floors which are accessible by stairs are lower parking level-upper parking level-lower shopping level-upper shopping level-cafe court level.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 48m (52yd 1ft) from the lift.
    • This accessible toilet is located off the cafe court.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from security or cleaning staff.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 79cm (2ft 7in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 149cm x 222cm (4ft 11in x 7ft 3in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 75cm (2ft 6in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is fair.
    • The lighting levels are bright.
  • Comments View
    • There are 3 similar accessible toilets within the centre.

Standard Toilet(s)

Additional Info

  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.