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Wimbledon Station

The Broadway, Wimbledon, London, SW19 7NL

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Access Guide

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Introduction

  • Services / facilities within the building include National Rail, London Underground (District Line) and Tramlink services.

Location

  • The venue is situated within the centre of the area.
  • This venue is situated in Wimbledon.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest underground station is Wimbledon.
  • There is a tram stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 2 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 400cm x 580cm (13ft 1in x 19ft).
  • The nearest Blue Badge bay is 35m (38yd 10in) from the main entrance.
  • The furthest Blue Badge bay is 37m (40yd 1ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.

Outside Access (Main Station Entrance)

  • This information is for the entrance located at the front of the station on Wimbledon Bridge.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 160cm (5ft 3in) wide.
  • Comments View
    • Beyond the entrance and ticket office there is a wider ticket barrier available leading to the platforms.
    • The barrier is 90cm wide, automatic and open away from you.

Level Change (Main Station Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading up to the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.

Outside Access (Side Entrance)

  • This information is for the entrance located next to Centre Court Shopping Centre.
  • There is not level access into the venue.
  • The main doors open (no doors).
  • Comments View
    • There are ticket barriers immediately beyond the entrance leading into the station.
    • There is a wider barrier available that is 90cm wide, automatic and opens away from you.

Level Change (Side Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.

Reception (Ticket Office)

  • The reception desk is 12m (13yd) from the main station entrance.
  • There is level access to reception from the entrance.
  • The reception desk is low height.
  • Lighting levels are bright.
  • There is a hearing assistance system.
  • Opening Times View
    • Monday 06:15 - 22:00..
    • Tuesday 06:15 - 22:00..
    • Wednesday 06:15 - 22:00..
    • Thursday 06:15 - 22:00..
    • Friday 06:15 - 22:00..
    • Saturday 06:15 - 22:00..
    • Sunday 07:15 - 21:30..

Reception (Passenger Assistance)

  • The reception desk is 58m (63yd) from the lift 4.
  • There is level access to reception from the entrance.
  • The reception desk is low height.
  • Lighting levels are bright.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are varied.

Level Change (Platforms 1-10)

  • There are steps to access this area / service.
  • The steps are located leading down to the platforms.
  • There is / are 15+ step(s) to the area / service.
  • Lighting levels at the steps are medium.
  • The steps are clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • The handrails are on both sides.
  • There is a standard and / or platform lift to access this service.

Lift (Lift 1 - Platforms 9/10)

  • There is a lift for public use.
  • The lift is located on the corridor beyond the ticket barriers.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are P-G.
  • The lift is 70m (77yd) from main station entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 107cm (3ft 6in).
  • The dimensions of the lift are 135cm x 145cm (4ft 5in x 4ft 9in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift controls do have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.
  • Comments View
    • There are four lifts in the station.
    • Lift 1 is for access to Platforms 9-10.
    • Lift 2 is 50m from the main station entrance and is for access to Platforms 7-8.
    • Lift 3 is 30m from the main station entrance and is for access to Platforms 5-6.
    • Lift 4 is 22m from the main station entrance and is for access to Platforms 1-4.
    • All four lifts are identical except for lift 4, which has separate entry and exit doors.

Train Station

  • There are generally 10 member(s) of staff on duty.
  • The station is staffed.
  • There is an office to obtain help.
  • The office to obtain help is 58m (63yd) from the lift 4.
  • This office is located next to Platforms 1-4.
  • There is a ticket office.
  • The ticket office is located in the main station foyer.
  • The train companies operating from within this station are South West Trains, First Capital Connect, London Underground and Croydon Tramlink.
  • There is a taxi rank at the station.
  • The taxi rank is located at the side of the main station entrance next to the Blue Badge parking.
  • The taxi rank is 38m (42yd) from the main station entrance.
  • Shops and services within the station include Kiosk, AMT Coffee, Dino's, West Cornwall Pasty Co, Snoggy's, Upper Crust, Sweet Express, The Nut Tree, Costa and Paperchase.
  • All key concourse shops and services have level access.
  • There are 10 platform(s) in the station.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Wider ticket barriers are available to access platforms.
    • Platforms which have tactile markings at the platform edge are 1-10.
    • Accessible toilets are located on the platform(s).
    • Accessible toilets are located on platform(s) 1-4.
    • There is not a wheelchair available to borrow.
  • Comments View
    • Platforms 1-4 are for access to London Underground.
    • Platforms 5-9 are for access to National Rail services.
    • Platform 10 is for access to Tramlink.

Train Station Platform

  • The platform(s) accessed by lift is / are 1-10.
  • The platform(s) which can be accessed by either level access / ramps / lifts / stairclimber from inside the station is / are 1-10.
  • Accessible toilets are 55m (60yd) from the lift 4.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 55m (60yd) from the lift 4.
    • The accessible toilet is located next to Platforms 1-4.
    • There is level access to the accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from Passenger Assistance.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 88cm (2ft 11in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 140cm x 140cm (4ft 7in x 4ft 7in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 77cm (2ft 6in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is a functional emergency alarm available.
    • It is not a push button style of alarm.
    • Disposal facilities are not available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are not mirrors in the accessible toilet.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The toilet roll holder is 102cm (3ft 4in) high.
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is placed higher than 74cm (2ft 5in).
    • The sink is 75cm (2ft 6in) high.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is poor.
    • The contrast between the drop down rails and wall is poor.
    • The contrast between the walls and floor is good.
    • Lighting levels are bright.

Standard Toilet(s)

Additional Info

  • Documents are not available in Braille.
  • Documents are not available in large print.