You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include National Rail, London Underground (District Line) and Tramlink services.

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the area.
• This venue is situated in Wimbledon.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest underground station is Wimbledon.
• There is a tram stop within 150m (164yds) of the venue.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 2 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 400cm x 580cm (13ft 1in x 19ft).
  • The nearest Blue Badge bay is 35m (38yd 10in) from the main entrance.
  • The furthest Blue Badge bay is 37m (40yd 1ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Station Entrance). Skip to the next section.

Outside Access (Main Station Entrance)

• This information is for the entrance located at the front of the station on Wimbledon Bridge.
• There is not level access into the venue.
• The main doors open away from you (push).
• The doors are double width.
• The doors are heavy.
• The door opening is 160cm (5ft 3in) wide.

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• Comments View
  • Beyond the entrance and ticket office there is a wider ticket barrier available leading to the platforms.
  • The barrier is 90cm wide, automatic and open away from you.

You are on Level Change (Main Station Entrance). Skip to the next section.

Level Change (Main Station Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading up to the entrance.
• The ramp or slope is moderate.
• The ramp or slope is permanent.

You are on Outside Access (Side Entrance). Skip to the next section.

Outside Access (Side Entrance)

• This information is for the entrance located next to Centre Court Shopping Centre.
• There is not level access into the venue.
• The main doors open (no doors).

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• Comments View
  • There are ticket barriers immediately beyond the entrance leading into the station.
  • There is a wider barrier available that is 90cm wide, automatic and opens away from you.

You are on Level Change (Side Entrance). Skip to the next section.

Level Change (Side Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• The ramp or slope is moderate.
• The ramp or slope is permanent.

You are on Reception (Ticket Office). Skip to the next section.

Reception (Ticket Office)

• The reception desk is 12m (13yd) from the main station entrance.
• There is level access to reception from the entrance.
• The reception desk is low height.
• Lighting levels are bright.
• There is a hearing assistance system.

You are on Reception (Passenger Assistance). Skip to the next section.

Reception (Passenger Assistance)

• The reception desk is 58m (63yd) from the lift 4.
• There is level access to reception from the entrance.
• The reception desk is low height.
• Lighting levels are bright.
• There is not a hearing assistance system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is a hearing assistance system.
• The system is a fixed loop.
• This venue does not play background music.
• Motorised scooters are allowed in public parts of the venue.
• Lighting levels are varied.

You are on Level Change (Platforms 1-10). Skip to the next section.

Level Change (Platforms 1-10)

• There are steps to access this area / service.
• The steps are located leading down to the platforms.
• There is / are 15+ step(s) to the area / service.
• Lighting levels at the steps are medium.
• The steps are clearly marked.
• The steps are deep.
• The steps do have handrails.
• The handrails are on both sides.
• There is a standard and / or platform lift to access this service.

You are on Lift (Lift 1 - Platforms 9/10). Skip to the next section.

Lift (Lift 1 - Platforms 9/10)

• There is a lift for public use.
• The lift is located on the corridor beyond the ticket barriers.
• The lift is a standard lift.
• The floors which are accessible by this lift are P-G.
• The lift is 70m (77yd) from main station entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 107cm (3ft 6in).
• The dimensions of the lift are 135cm x 145cm (4ft 5in x 4ft 9in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The lift controls do have Braille markings.
• The lift controls do have tactile markings.
• The lighting level in the lift is bright.

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• Comments View
  • There are four lifts in the station.
  • Lift 1 is for access to Platforms 9-10.
  • Lift 2 is 50m from the main station entrance and is for access to Platforms 7-8.
  • Lift 3 is 30m from the main station entrance and is for access to Platforms 5-6.
  • Lift 4 is 22m from the main station entrance and is for access to Platforms 1-4.
  • All four lifts are identical except for lift 4, which has separate entry and exit doors.

You are on Train Station. Skip to the next section.

Train Station

• There are generally 10 member(s) of staff on duty.
• The station is staffed.
• There is an office to obtain help.
• The office to obtain help is 58m (63yd) from the lift 4.
• This office is located next to Platforms 1-4.
• There is a ticket office.
• The ticket office is located in the main station foyer.
• The train companies operating from within this station are South West Trains, First Capital Connect, London Underground and Croydon Tramlink.
• There is a taxi rank at the station.
• The taxi rank is located at the side of the main station entrance next to the Blue Badge parking.
• The taxi rank is 38m (42yd) from the main station entrance.
• Shops and services within the station include Kiosk, AMT Coffee, Dino's, West Cornwall Pasty Co, Snoggy's, Upper Crust, Sweet Express, The Nut Tree, Costa and Paperchase.
• All key concourse shops and services have level access.
• There are 10 platform(s) in the station.

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• Additional Station Information View
  • Announcements on platforms are audio and visual.
  • Wider ticket barriers are available to access platforms.
  • Platforms which have tactile markings at the platform edge are 1-10.
  • Accessible toilets are located on the platform(s).
  • Accessible toilets are located on platform(s) 1-4.
  • There is not a wheelchair available to borrow.
• Comments View
  • Platforms 1-4 are for access to London Underground.
  • Platforms 5-9 are for access to National Rail services.
  • Platform 10 is for access to Tramlink.

You are on Train Station Platform. Skip to the next section.

Train Station Platform

• The platform(s) accessed by lift is / are 1-10.
• The platform(s) which can be accessed by either level access / ramps / lifts / stairclimber from inside the station is / are 1-10.
• Accessible toilets are 55m (60yd) from the lift 4.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 55m (60yd) from the lift 4.
  • The accessible toilet is located next to Platforms 1-4.
  • There is level access to the accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from Passenger Assistance.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 88cm (2ft 11in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 140cm x 140cm (4ft 7in x 4ft 7in).
  • Floor manoeuvring space is clear in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 77cm (2ft 6in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is a functional emergency alarm available.
  • It is not a push button style of alarm.
  • Disposal facilities are not available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are not mirrors in the accessible toilet.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The toilet roll holder is 102cm (3ft 4in) high.
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is placed higher than 74cm (2ft 5in).
  • The sink is 75cm (2ft 6in) high.
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the grab rails and wall is poor.
  • The contrast between the drop down rails and wall is poor.
  • The contrast between the walls and floor is good.
  • Lighting levels are bright.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located next to Platforms 1-4.
  • The female and male toilets are 46m (50yd) from the lift 4.
  • Inside the venue, there is level access to the female and male toilet.
  • Lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are not located within the venue.
• Comments View
  • Standard toilets cost 20p to use.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents are not available in large print.