Access Guide
Location
- The venue is situated within the centre of the area.
- This venue is situated in Plaistow.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is West Ham.
- The nearest underground station is Plaistow.
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Comments
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- The nearest DLR station is West Ham.
Opening Times
- Monday 11:00 - 23:00.
- Tuesday 11:00 - 23:00.
- Wednesday 11:00 - 23:00.
- Thursday 11:00 - 23:00.
- Friday 11:00 - 23:00.
- Saturday 11:00 - 23:00.
- Sunday 12:00 - 22:30.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park type is open air/surface.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- Assistance may be required because there is / are uneven surfaces.
- The car park surface is concrete.
- There is a dropped kerb / non stepped access from the car park to the venue.
- The dropped kerb does not have tactile paving.
- The patron does not have to cross a road.
- The car park does have a height restriction barrier.
- The maximum height is 211cm (6ft 11in).
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- There are no designated parking bays, however there is free parking available on a first come first serve basis.
Outside Access (Bar Main Entrance)
- This information is for the entrance located at the front of the venue.
- There is level access into the venue.
- The main doors open towards you (pull).
- The doors are single width.
- The doors are permanently held open.
- The door opening is 70cm (2ft 4in) wide.
Outside Access (Bar Side Entrance)
- This information is for the entrance located at the side of the venue.
- There is not level access into the venue.
- The main doors open away from you (push).
- The doors are single width.
- The doors are heavy.
- The door opening is 82cm (2ft 8in) wide.
Level Change (Bar Side Entrance)
- There are steps to access this area / service.
- The steps are located in-front of the side entrance.
- There is / are 2 step(s) to the area / service.
- The step(s) is/are not clearly marked.
- The steps are deep.
- The steps do not have handrails.
Outside Access (Bar Rear Entrance)
- This information is for the entrance located at the rear of the venue.
- There is not level access into the venue.
- The main doors open away from you (push).
- The doors are single width.
- The doors are permanently held open.
- The door opening is 80cm (2ft 7in) wide.
Level Change (Bar Rear Entrance)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in front of the bar's rear entrance.
- There is/are 4 step(s) to the area/service.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on the left going up the step(s).
Outside Access (Function Room Entrance)
- This information is for the entrance located at the rear of the venue.
- There is not level access into the venue.
- The main doors open towards you (pull).
- The doors are single width.
- The doors are heavy.
- The door opening is 79cm (2ft 7in) wide.
Level Change (Function Room Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the function room entrance.
- The ramp or slope is permanent.
- There is not a level landing at the top of the ramp.
- The ramp does not have handrails.
- The width of the ramp or slope is 119cm (3ft 11in).
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played throughout the venue.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
Level Change (Steps to The Bar)
- There is not a ramp or slope to access this service.
- There are steps to access this area / service.
- The steps are located at the front of the venue, nearest to the bars main entrance.
- There is / are 3 step(s) to the area / service.
- The lighting levels at the steps are medium.
- The step(s) is/are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The handrails are in the centre.
Eating and Drinking (Bar)
- The following information is for the bar.
- The bar does serve food.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 1m (3ft 3in) from the main entrance.
- The distance between the floor and the lowest table is 64cm (2ft 1in).
- The distance between the floor and the highest table is 66cm (2ft 2in).
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- Menus are hand held and wall.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are not clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is main meals and snacks.
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Comments
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- The function room is separate to the bar and is usually kept for private events.
- Please contact the venue for more information.
Eating and Drinking (Function Room)
- The following information is for the bar.
- The bar does serve food.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is 5m (5yd 1ft) from the Function Room Main Entrance.
- The distance between the floor and the lowest table is 71cm (2ft 4in).
- The distance between the floor and the highest table is 104cm (3ft 5in).
- There is ample room for a wheelchair user to manoeuvre.
- Plastic cups are available.
- Plastic cutlery is available.
- Drinking straws are available on request.
- Menus are wall only.
- Menus are not clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is main meals and snacks.
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Comments
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- The function room is separate to the bar and is usually kept for private events. Please contact the venue for more information.
Outside Access (Beer garden)
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Entrance
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- This information is for the entrance located to the left of the pub, behind the bar.
- There is stepped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The width of the door opening is 81cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Step(s)
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- The step(s) is/are located at the doorway the leads to the beer garden.
- There is/are 4 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on the left going up.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do not cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
Accessible Toilet
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s) (Bar)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located at the front of the venue.
- The female and male toilets are approximately 7m (7yd 1ft) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels in the female and male toilets are low to moderate.
Standard Toilet(s) (Function Room)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located at the rear of the function room.
- The female and male toilets are approximately 18m (19yd 2ft) from the function room main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels in the female and male toilets are moderate to good.
Additional Info
- Staff do not receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located there is an area outside near the garden assistance dogs can use.
- A member of staff trained in BSL skills is not generally on duty.