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Memorial Community Church

395 Barking Road, Plaistow, London, E13 8AL

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Access Guide

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Introduction

  • Comments View
    • Memorial Community Church was formerly St Andrew's Church and Memorial Baptist Church, which officially merged in 2008. .
    • The multi-purpose rooms are used by other church groups, and for community projects such as lunch clubs and support groups for families and homeless people.
    • There are projects run by Rosetta Arts and there is studio and exhibition space available.
    • The Local Heroes website explains the history of the commemorative bells in the bell tower.
    • Opening times for the different parts of the building vary according to the events programme.
    • Spaces are also available to hire.
    • Please contact the venue or see the website for details.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is West Ham.
  • The nearest underground station is Plaistow/Canning Town.
  • The nearest DLR station is Canning Town.

Parking (Memorial Church and Swift Centre)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located in front of the buildings.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do need to be booked in advance.
    • There is/are 0 Blue Badge parking bay(s) within the car park.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.
  • Comments View
    • There are a limited number of parking spaces in front of the buildings.
    • It may be possible to reserve a space by contacting the venue in advance.
    • There are short-stay standard on-street parking bays on the road opposite the venue.

Outside Access (Welcome Centre Entrance)

  • This information is for the entrance located to the rear right of the building.
  • There is not level access into the venue.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are single.
  • The door(s) is / are permanently held open.
  • The width of the door opening is 99cm (3ft 3in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is / are single.
    • The door(s) is / are heavy.
    • The width of the door opening is 87cm (2ft 10in).
  • Comments View
    • The intercom at the second door is 110cm high.
    • This entrance is used to access the meeting rooms in the Welcome Centre and also the meeting rooms and offices on the first floor at the rear of the building.

Level Change (Welcome Centre Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located in front of the entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.

Outside Access (Sanctuary Entrance)

  • This information is for the entrance located on the right hand side of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are permanently held open.
  • The width of the door opening is 144cm (4ft 9in).
  • Comments View
    • These doors are used to access the main Sanctuary (worship hall) and also gives an accessible entrance to the South Hall at the front of the building.
    • The doors have to be opened from the inside and are held open when events are taking place.

Level Change (Sanctuary Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located in front of the entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.

Outside Access (South Hall - Front Entrance)

  • This information is for the entrance located at the front right of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double (with one leaf locked).
  • The door(s) is / are heavy.
  • The width of the door opening is 80cm (2ft 7in).
  • Comments View
    • This entrance is used for direct access to the South Hall.
    • It also leads to the front staircase for access to the studio/exhibition space and the bell tower.

Level Change (South Hall - Front Entrance)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 5 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are in the centre.
  • Comments View
    • These steps can be overcome by using the Sanctuary or Welcome Centre entrances and using the internal ramp to access the South Hall.

Inside Access

  • There is not level access to the service(s).
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.
  • Comments View
    • The hearing loop is located in the Sanctuary.
    • Photographs 1 and 2 show the interior of the Sanctuary.
    • The seating is not fixed and can be arranged as required, including creating spaces for wheelchair users.
    • The rear half of the hall (to the left as you enter) has an easy slope over the entire floor area.
    • There is balcony seating overlooking the hall accessed from the first floor.
    • Photograph 3 shows the South Hall, which is used for meetings and lunch clubs.
    • The weekly WAF Caf is open to the public on Tuesday lunchtimes.
    • Photograph 5 shows one of the meeting rooms on the first floor.

Level Change (Route to South Hall)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located to the left after the Sanctuary entrance foyer, leading towards the front of the building.
  • The ramp/slope is easy.
  • Comments View
    • Standard female and male toilets are also reached by this ramp.

Other Floors (Rear Stairs)

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on the left going up.
    • There is a landing.
    • The lighting levels are medium.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are offices, meeting rooms, and the sanctuary balcony.
  • Comments View
    • These stairs are located at the rear of the building, to the right after the first set of doors at the Welcome Centre entrance.
    • There are similar stairs at the front of the building, off the South Hall entrance to access the studio/exhibition space and bell tower.
    • These stairs have a handrail to both sides.

Accessible Toilet

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 15m (16yd 1ft) from the Welcome Centre entrance.
    • This accessible toilet is located at the rear of the building, to the right of the corridor.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door is light.
    • The dimensions of the accessible toilet are 152cm x 215cm (4ft 12in x 7ft 1in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are not available in the cubicle.
    • There is a/are coat hook(s).
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 100cm (3ft 3in).
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is not a toilet roll holder.
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located at the rear of the building, to the right of the corridor.
    • The female and male toilets are approximately 15m (16yd 1ft) from the Welcome Centre entrance.
    • Inside the venue, there is level access to the female and male toilets.
    • Lighting levels are medium.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located on the first floor at the rear of the building (photograph 6).
    • Inside the venue, there is not level access to the shared toilet(s).
    • Lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the female and male standard toilets.
    • The height of the baby change table once extended is 95cm (3ft 1in).
    • Inside the venue, there is level access to the baby change facility.
  • Comments View
    • There are additonal female and male toilets towards the front of the building, off the ramped corridor leading from the Sanctuary entrance towards the South Hall (photographs 4 and 5).

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located in the car park.
  • Home visits / services are available.