Access Guide
Introduction
- This venue is located on the Second Floor of Westfield Shopping Centre.
Location
- The venue is situated within the centre of the area.
- This venue is situated in Stratford.
- The nearest mainline station is Stratford International.
- The nearest underground station is Stratford.
- The venue is in a shopping mall.
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Comments
View
- The nearest DLR station is Stratford.
Opening Times
- Monday 11:00 - 23:00.
- Tuesday 11:00 - 23:00.
- Wednesday 11:00 - 23:00.
- Thursday 11:00 - 23:00.
- Friday 11:00 - 23:00.
- Saturday 11:00 - 23:00.
- Sunday 11:00 - 22:30.
Parking
- For more information on parking, please see the Westfield Stratford City guide.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the venue.
- There is level access into the venue.
- The main doors open (no doors).
- The door opening is 600cm (19ft 8in) wide.
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played throughout the venue.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are low.
Level Change (Additional Seating and Toilets)
- There is a ramp or slope to access this service.
- The ramp or slope is located at the front and rear of the venue.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- The ramp does have handrails.
- The handrails are on the left going up.
- The width of the ramp or slope is 110cm (3ft 7in).
- There are steps to access this area / service.
- The steps are located at the front, middle and rear of the venue.
- There is / are 3 step(s) to the area / service.
- The lighting levels at the steps are low.
- The step(s) is/are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The handrails are on both sides.
- The ramp/slope does bypass the step(s).
- There is not a standard and / or platform lift to access this service.
Eating and Drinking
- The following information is for the restaurant.
- Full table service is available.
- Some tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is 2m (2yd 7in) from the main entrance.
- The distance between the floor and the lowest table is 80cm (2ft 7in).
- The distance between the floor and the highest table is 80cm (2ft 7in).
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is available.
- Drinking straws are available on request.
- Menus are hand held only.
- Menus are available in Braille.
- Menus are available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is American.
Toilet with Adaptations
- There are accessible toilets within this venue designated for public use.
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Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 20m (21yd 2ft) from the main entrance.
- The accessible toilet is located at the rear of the venue.
- There is level access to the accessible toilet.
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Features and Dimensions
View
- This is a unisex toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from a member of staff.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door weight is light.
- The dimensions of the accessible toilet are 150cm x 210cm (4ft 11in x 6ft 11in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 80cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is twist/turn.
- There is a mixer tap.
- There is a functional emergency alarm available.
- It is not a push button style of alarm.
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
View
- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 50cm (1ft 8in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
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Baby Change Facilities
View
- Inside the venue, there is level access to the baby change facility.
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Colour Contrast and Lighting
View
- The contrast between the walls and floor is fair.
- The lighting levels are medium.
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Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 95cm (3ft 1in).
Standard Toilet(s)
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Availability and Location of Standard Toilets
View
- Standard toilets are available.
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Access to Standard Female Toilet(s)
View
- The female toilets are located at the rear of the venue.
- The female toilets are 20m (21yd 2ft) from the main entrance.
- Inside the venue, there is level access to the female toilet.
- Lighting levels are bright.
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Access to Standard Male Toilet(s)
View
- The male toilets are located at the rear of the venue.
- The male toilets are 20m (21yd 2ft) from the main entrance.
- Inside the venue, there is not level access to the male toilet.
- Lighting levels are bright.
Level Change (Male Toilets)
- There is not a ramp or slope to access this service.
- There are steps to access this area / service.
- The steps are located leading to the male toilet entrance.
- There is / are 2 step(s) to the area / service.
- The lighting levels at the steps are bright.
- The step(s) is/are clearly marked.
- The steps are medium.
- The steps do not have handrails.
Additional Info
- Staff do receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.