Access Guide
Opening Times
- Monday 11:30 - 03:00.
- Tuesday 11:30 - 03:00.
- Wednesday 11:30 - 03:00.
- Thursday 11:30 - 03:00.
- Friday 11:30 - 05:15.
- Saturday 10:00 - 05:15.
- Sunday 11:30 - 05:15.
Location
- The venue is situated within the centre of the area.
- This venue is situated in Stratford.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Stratford.
- The nearest underground station is Stratford.
-
Comments
View
- The nearest overground station is Stratford.
- The nearest DLR station is Stratford High Street.
Parking
- The venue does have its own car park.
-
Venue Car Park
View
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- Parking is free for Buzz Bingo customers only.
You will need to register your vehicle at reception. - The car park is located to the rear of the venue, on Cam Road.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 6 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 370cm x 500cm (12ft 2in x 16ft 5in).
- The nearest Blue Badge bay is 50m (54yd 2ft) from the main entrance.
- The furthest Blue Badge bay is 85m (92yd 2ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
-
Drop-off Point
View
- There is not a designated drop off point.
Outside Access (Main Entrance)
-
Entrance
View
- This information is for the entrance located at the front of the venue.
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The width of the door opening is 140cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
-
Ramp/Slope
View
- The ramp/slope is located on the path leading to the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope does not bypass the step(s).
Reception (Main)
- The desk/counter is 3m (3yd 10in) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are bright.
- There is not a hearing assistance system.
Reception (Bingo Card Desk)
- The desk/counter is 50m (54yd 2ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are bright.
- There is not a hearing assistance system.
Inside Access
- There is not level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played in the reception area and lounge.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
Level Change (Bingo Hall and Lounge)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located leading to the bingo hall and lounge.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located leading to the bingo hall and and lounge.
- There is/are 4 step(s) to the area/service.
- The lighting levels at the step(s) are medium.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- The ramp/slope does bypass the step(s).
Eating and Drinking
- The following information is for the bar.
- The bar does serve food.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- Some tables are permanently fixed.
- Some chairs are permanently fixed.
- No chairs have armrests.
- The distance between the floor and the lowest table is 75cm (2ft 6in).
- The distance between the floor and the highest table is 87cm (2ft 10in).
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is not available.
- Drinking straws are available.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is main meals and snacks.
-
Comments
View
- There is a similar bar at the front of the bingo hall.
Bingo Hall
- There are electronic bingo boards available.
- Bingo sheets can be printed off in large print.
- In the bingo hall the tables are all fixed.
- The majority of seating is fixed and there are some tables with a designated space for wheelchair users.
- There is an easy slope leading from the rear of the bingo hall down to the front of the hall.
- The tables are 75cm high.
Toilet with Adaptations
- Accessible toilet facilities are available.
-
Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 10m (10yd 2ft) from the bingo hall.
- This accessible toilet is located at the side of the lounge.
- There is level access to this accessible toilet.
-
Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door is heavy.
- The dimensions of the accessible toilet are 175cm x 225cm (5ft 9in x 7ft 5in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 110cm (3ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
-
Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 53cm (1ft 9in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 77cm (2ft 6in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- There is a fair colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
-
Comments
View
- There is a similar accessible toilet to the left of the bingo hall.
Standard Toilet(s)
-
Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
-
Access to Standard Female and Male Toilet(s)
View
- The female and male toilet facilities that were surveyed are located either side of the lounge.
- The female and male toilets are approximately 15m (16yd 1ft) from the bingo hall.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are bright.
-
Comments
View
- There is level access to the male standard toilets from the lounge.
- There is an easy slope leading to the male standard toilets from the bingo hall.
Additional Info
- Staff do not receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.