You are on Introduction. Skip to the next section.

Introduction

• Related link TFL Getting Around London Guide.
• Https://tfl.gov.uk/cdn/static/cms/documents/uploads/forms/getting-around-london-large-print.pdf
• Related link TFL Accessible Buses.
• Http://www.disabledgo.com/access-guide/london-borough-of-newham/tfl-accessible-buses

You are on Opening Times. Skip to the next section.

Opening Times

• The venue is open 24hrs.

You are on Location. Skip to the next section.

Location

• This venue is situated in Canning Town.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is West Ham.
• The nearest underground station is Canning Town - Jubilee Line.

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• Comments View
  • Canning Town Tube and DLR station is entered at the northern end of the bus station.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks. View
  • There is not a car park for public use within 200m (approx).

You are on Outside Access (Bus Station Entrance). Skip to the next section.

Outside Access (Bus Station Entrance)

• This information is for the entrance located at the southern end of the building.
• There is not level access into the venue.
• The main doors open away from you (push).
• The doors are double width.
• The doors are permanently held open.
• The door opening is 130cm (4ft 3in) wide.

You are on Level Change (Bus Station Entrance). Skip to the next section.

Level Change (Bus Station Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• The ramp or slope is easy.
• The ramp or slope is permanent.

You are on Outside Access (Entrance from Canning Town Underground / DLR Station). Skip to the next section.

Outside Access (Entrance from Canning Town Underground / DLR Station)

• This information is for the entrance located from within the station building.
• There is level access into the venue.
• The main doors open towards you (pull).
• The doors are double width.
• The doors are permanently held open.
• The door opening is 180cm (5ft 11in) wide.

You are on Outside Access (Side / Bus Stand Entrances). Skip to the next section.

Outside Access (Side / Bus Stand Entrances)

• This information is for the entrance located to both sides of the building and from each waiting area to the buses.
• There is level access into the venue.
• The main doors open automatically.
• The doors are double width.
• The door opening is 130cm (4ft 3in) wide.

You are on Bus Station. Skip to the next section.

Bus Station

• The station is staffed.
• There are generally 1 member(s) of staff on duty.
• The station is not staffed between 21:30 - 06:30.
• There is an office to obtain help (other than the ticket office).
• The office to obtain help (other than the ticket office) is located within the bus station.
• The help office is 40m (43yd 2ft) from the entrance from the underground / DLR station.
• There is not a ticket office / travelcentre.
• There are 6 stands / bays.
• The bus companies operating within this station are TFL.
• There is a taxi rank at the station.
• The taxi rank is located on the road outside the bus station. The taxi rank is rarely used and there are unlikely to be taxis waiting.
• The taxi rank is 50m (54yd 2ft) from the main bus stands.
• Shops and services within the station include newsagent.
• All key concourse shops and services have level access.

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• Comments View
  • Buses accept Oyster, contactless cards and paper travelcards only.
  • There are no ticket machines in the bus station.
  • Travel cards can be bought from the ticket office or ticket machines in Canning Town Underground / DLR Station.

You are on Counter (Information Point). Skip to the next section.

Counter (Information Point)

• There is level access to the counter from the entrance.
• There is sufficient space to write or sign documents on the counter.
• The height of the counter is low.
• There is a hearing assistance system.
• The hearing assistance system is available only on request.
• The type of system is a fixed loop.
• Staff are trained to use system.
• Lighting levels are bright.

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• Opening Times View
  • Monday 06:30 - 21:30.
  • Tuesday 06:30 - 21:30.
  • Wednesday 06:30 - 21:30.
  • Thursday 06:30 - 21:30.
  • Friday 06:30 - 21:30.
  • Saturday 06:30 - 21:30.
  • Sunday 08:30 - 16:00.

You are on Bus Station Stand. Skip to the next section.

Bus Station Stand

• The stands which have level access are all.

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• Comments View
  • There are waiting areas with fixed seating next to each bus stand.
  • The seating has armrests.
  • Some seating areas are open to the internal bus station concourse.
  • Some waiting areas are enclosed by glass walls with automatic sliding doors.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 30m (32yd 2ft) from the Information Point.
  • The accessible toilet is located on the main inside concourse.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is required for the accessible toilet.
  • The key is not a radar key.
  • The key can be obtained from the information point.
  • The door opens inwards and outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 100cm (3ft 3in).
  • The door weight is heavy.
  • The dimensions of the accessible toilet are 210cm x 203cm (6ft 11in x 6ft 8in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 125cm (4ft 1in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is a functional emergency alarm available.
  • It is not a push button style of alarm.
  • Disposal facilities are not available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on the right.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The hand dryer is 110cm (3ft 7in) high.
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is placed higher than 74cm (2ft 5in).
  • The height of the sink is 76cm (2ft 6in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • The contrast between the internal door and wall is fair.
  • The contrast between the grab rails and wall is good.
  • The contrast between the drop down rails and wall is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
• Comments View
  • The toilet flush is a pull chain.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located off the main internal concourse.
  • The female and male toilets are 20m (21yd 2ft) from the the information point.
  • Inside the venue, there is level access to the female and male toilet.
  • Lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located baby care room.
  • The height of the baby change table once extended is 90cm (2ft 11in).
  • Inside the venue, there is level access to the baby change facility.
• Comments View
  • The baby care room is kept locked.
  • The key is available from staff at the information point.
  • All toilets are locked when the station is not staffed.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Staff are Text Relay aware.