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Canning Town Bus Station

Silvertown Way, Canning Town, London, E16 1DQ

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Access Guide

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Introduction

Opening Times

  • The venue is open 24hrs.

Location

  • This venue is situated in Canning Town.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is West Ham.
  • The nearest underground station is Canning Town - Jubilee Line.
  • Comments View
    • Canning Town Tube and DLR station is entered at the northern end of the bus station.

Parking

  • The venue does not have its own car park.

Outside Access (Bus Station Entrance)

  • This information is for the entrance located at the southern end of the building.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are permanently held open.
  • The door opening is 130cm (4ft 3in) wide.

Level Change (Bus Station Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.

Outside Access (Entrance from Canning Town Underground / DLR Station)

  • This information is for the entrance located from within the station building.
  • There is level access into the venue.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are permanently held open.
  • The door opening is 180cm (5ft 11in) wide.

Outside Access (Side / Bus Stand Entrances)

  • This information is for the entrance located to both sides of the building and from each waiting area to the buses.
  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 130cm (4ft 3in) wide.

Bus Station

  • The station is staffed.
  • There are generally 1 member(s) of staff on duty.
  • The station is not staffed between 21:30 - 06:30.
  • There is an office to obtain help (other than the ticket office).
  • The office to obtain help (other than the ticket office) is located within the bus station.
  • The help office is 40m (43yd 2ft) from the entrance from the underground / DLR station.
  • There is not a ticket office / travelcentre.
  • There are 6 stands / bays.
  • The bus companies operating within this station are TFL.
  • There is a taxi rank at the station.
  • The taxi rank is located on the road outside the bus station. The taxi rank is rarely used and there are unlikely to be taxis waiting.
  • The taxi rank is 50m (54yd 2ft) from the main bus stands.
  • Shops and services within the station include newsagent.
  • All key concourse shops and services have level access.
  • Comments View
    • Buses accept Oyster, contactless cards and paper travelcards only.
    • There are no ticket machines in the bus station.
    • Travel cards can be bought from the ticket office or ticket machines in Canning Town Underground / DLR Station.

Counter (Information Point)

  • There is level access to the counter from the entrance.
  • There is sufficient space to write or sign documents on the counter.
  • The height of the counter is low.
  • There is a hearing assistance system.
  • The hearing assistance system is available only on request.
  • The type of system is a fixed loop.
  • Staff are trained to use system.
  • Lighting levels are bright.
  • Opening Times View
    • Monday 06:30 - 21:30.
    • Tuesday 06:30 - 21:30.
    • Wednesday 06:30 - 21:30.
    • Thursday 06:30 - 21:30.
    • Friday 06:30 - 21:30.
    • Saturday 06:30 - 21:30.
    • Sunday 08:30 - 16:00.

Bus Station Stand

  • The stands which have level access are all.
  • Comments View
    • There are waiting areas with fixed seating next to each bus stand.
    • The seating has armrests.
    • Some seating areas are open to the internal bus station concourse.
    • Some waiting areas are enclosed by glass walls with automatic sliding doors.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 30m (32yd 2ft) from the Information Point.
    • The accessible toilet is located on the main inside concourse.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is not a radar key.
    • The key can be obtained from the information point.
    • The door opens inwards and outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 100cm (3ft 3in).
    • The door weight is heavy.
    • The dimensions of the accessible toilet are 210cm x 203cm (6ft 11in x 6ft 8in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 125cm (4ft 1in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is a functional emergency alarm available.
    • It is not a push button style of alarm.
    • Disposal facilities are not available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on the right.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The hand dryer is 110cm (3ft 7in) high.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is placed higher than 74cm (2ft 5in).
    • The height of the sink is 76cm (2ft 6in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is fair.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Comments View
    • The toilet flush is a pull chain.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilets are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilets are located off the main internal concourse.
    • The female and male toilets are 20m (21yd 2ft) from the the information point.
    • Inside the venue, there is level access to the female and male toilet.
    • Lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located baby care room.
    • The height of the baby change table once extended is 90cm (2ft 11in).
    • Inside the venue, there is level access to the baby change facility.
  • Comments View
    • The baby care room is kept locked.
    • The key is available from staff at the information point.
    • All toilets are locked when the station is not staffed.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Staff are Text Relay aware.