Skip to main content

Forest Gate Station

Woodgrange Road, Forest Gate, London, E7 0NF

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Opening Times (Station Building)

  • The venue is open 24hrs.
  • Comments View
    • Train services are not 24 hours.
    • Please contact national rail for further details.

Location

  • This venue is situated in Forest Gate.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Wanstead Park Overground Station.
  • The nearest underground station is Upton.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front left of the building.
  • There is level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are permanently held open.
  • The door opening is 138cm (4ft 6in) wide.

Counter (Ticket Office)

  • The counter is 10m (10yd 2ft) from the main entrance.
  • There is level access to the counter from the entrance.
  • There is a lowered section.
  • The height of the counter is medium.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.
  • Lighting levels are medium.
  • Opening Times View
    • Monday 06:10 - 19:40.
    • Tuesday 06:10 - 19:40.
    • Wednesday 06:10 - 19:40.
    • Thursday 06:10 - 19:40.
    • Friday 06:10 - 19:40.
    • Saturday 06:40 - 18:40.
    • Sunday 08:10 - 15:40.

Train Station

  • There are generally 2 member(s) of staff on duty.
  • The station is staffed.
  • There is not an office to obtain help.
  • There is a ticket office.
  • The ticket office is located to the right after the main entrance.
  • The ticket office is 10m (10yd 2ft) from the main entrance.
  • The train companies operating from within this station are Abellio Greater Anglia.
  • There is not a taxi rank at the station.
  • There are 4 platform(s) in the station.
  • The platform(s) accessed by lift is / are 1,2,3,4.
  • The platform(s) which can be accessed by either level access / ramps / lifts / stairclimber from inside the station is / are 1,2,3,4.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Wider ticket barriers are available to access platforms.
    • Platforms which have tactile markings at the platform edge are all.
  • Comments View
    • Most services depart from platforms 1 and 2.
    • This station will also be served by Elizabeth Line (Crossrail) services which are expected to commence in late 2019.
    • This may change the number of platforms in regular use.
    • Self-service ticket machines are available at street level.

Level Change (Access to Platforms)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in the ticket hall, leading down to the platforms.
  • There is/are 15+ step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Comments View
    • There is also a stepped ramp from the separate entrance down to platform 4.
    • The steps are deep.
    • There are handrails to both sides.
    • This entrance was closed at the time of our visit as the platform was not in use.

Lift

  • There is a lift for public use.
  • The lift is located along the main walkway beyond the ticket barrier.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are LG and G.
  • Wall mounted information boards are provided at lift landings.
  • The lift is approximately 23m (25yd 6in) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 220cm x 120cm (7ft 3in x 3ft 11in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.