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Forest Gate Station

Woodgrange Road, Forest Gate, London, E7 0NF

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Access Guide

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Opening Times (Station Building)

  • The venue is open 24hrs.
  • Comments View
    • Train services are not 24 hours.
    • Please contact national rail for further details.


  • This venue is situated in Forest Gate.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Wanstead Park Overground Station.
  • The nearest underground station is Upton.


  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front left of the building.
  • There is level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are double.
  • The door(s) is / are permanently held open.
  • The width of the door opening is 138cm (4ft 6in).

Counter (Ticket Office)

  • The counter is 10m (10yd 2ft) from the main entrance.
  • There is level access to the counter from the entrance.
  • There is a lowered section.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The height of the counter is medium.
  • Staff are trained to use system.
  • Lighting levels are medium.

Train Station

  • There are generally 2 member(s) of staff on duty.
  • The station is staffed.
  • There is not an office to obtain help.
  • There is a ticket office.
  • The ticket office is located to the right after the main entrance.
  • The ticket office is 10m (10yd 2ft) from the main entrance.
  • The train companies operating from within this station are Abellio Greater Anglia.
  • There is not a taxi rank at the station.
  • There are 4 platform(s) in the station.
  • The platform(s) accessed by lift is / are 1,2,3,4.
  • The platform(s) which can be accessed by either level access / ramps / lifts / stairclimber from inside the station is / are 1,2,3,4.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Wider ticket barriers are available to access platforms.
    • Platforms which have tactile markings at the platform edge are all.
  • Comments View
    • Most services depart from platforms 1 and 2.
    • This station will also be served by Elizabeth Line (Crossrail) services which are expected to commence in late 2019.
    • This may change the number of platforms in regular use.
    • Self-service ticket machines are available at street level.

Level Change (Access to Platforms)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in the ticket hall, leading down to the platforms.
  • There is/are 15+ step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Comments View
    • There is also a stepped ramp from the separate entrance down to platform 4.
    • The steps are deep.
    • There are handrails to both sides.
    • This entrance was closed at the time of our visit as the platform was not in use.


  • There is a lift for public use.
  • The lift is located along the main walkway beyond the ticket barrier.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are LG and G.
  • Wall mounted information boards are provided at lift landings.
  • The lift is approximately 23m (25yd 6in) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 220cm x 120cm (7ft 3in x 3ft 11in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.