Access Guide
Introduction
- Services / facilities within the building include a community cafe?, meeting room and main hall.
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Comments
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- Rooms are available for hire, please contact the venue for more information.
Location
- The venue is situated within the centre of the area.
- This venue is situated in Ilford.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Ilford.
- The nearest underground station is East Ham.
Opening Times
- Monday 09:00 - 17:00.
- Tuesday 09:00 - 17:00.
- Wednesday 09:00 - 17:00.
- Thursday 09:00 - 17:00.
- Friday 09:00 - 17:00.
- Saturday Closed.
- Sunday Closed.
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Comments
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- The centre is open from 9am to 5pm Monday to Friday, and at varying times at the weekend depending on which events are being held.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are available.
- Standard marked parking bays are located on Jack Cornwell Street.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- Free standard on street parking is available on Jack Cornwell.
- There is a maximum stay of 2 hours between 9am and 5pm for non permit holders.
- Free standard on street parking is available on Jack Cornwell.
Outside Access (Main Entrance)
- This information is for the entrance located to the right as you face the building from Jack Cornwell Street.
- There is not level access into the venue.
- There is an intercom.
- The height of the intercom is 146cm (4ft 9in).
- The main door(s) open(s) towards you (pull).
- The door(s) is / are double.
- The door(s) is / are heavy.
- The width of the door opening is 157cm (5ft 2in).
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Comments
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- There is a door release button to exit through this entrance at a height of 88cm.
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located before and beyond the doors.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
Reception
- The desk/counter is 2m (2yd 7in) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are good.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Staff are trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 03/07/2023.
- The hearing assistance system was working at the time of testing.
Inside Access
- There is level access to the service(s).
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 03/07/2023.
- The hearing assistance system was working at the time of testing.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
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Comments
View
- The hearing loop system is a fixed loop located at reception.
Main Hall
- The main community hall is located immediately to the left as you enter from the main entrance.
- It is used for a variety of functions, including church services, meals, parties, local meetings, clubs and children's activities.
- There are fold-up tables with a clear underside space of 68cm.
- There are manual, double, heavy doors to enter the room, which open towards you (pull) and have an opening width of 142cm.
Room 3
- Room 3 is a smaller multi-purpose community room located off the main hall.
- The door is single, manual, heavy, opens away from you (push), and has an opening width of 68cm.
- There are tables in the room with a clear floor space between 69cm and 72cm.
- There are also some chairs without armrests.
Eating and Drinking (Café)
- The following information is for the café.
- The café is located straight ahead and to the left as you enter from the Main Entrance, opposite the Accessible Toilet.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 13m (14yd 8in) from the Main Entrance.
- The standard height for tables is 67cm.
- There is ample room for a wheelchair user to manoeuvre.
- The type of food served here is varied depending on the event/session taking place.
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Comments
View
- There is a single, manual, heavy door which opens towards you (pull) to enter the café from the corridor.
- It has an opening width of 85cm (photograph 1).
- There are double, manual, heavy doors to enter the main hall from the café.
- These open towards you (pull) and have an opening width of 156cm (photograph 7).
- The service counter in the café is 103cm high (photograph 4).
- There is another counter in the main hall at a height of 90cm (photograph 5 - the Hall can be used as an additional, much larger dining area for bigger events).
- Opening times, room setup and food and drinks served vary depending on the event/session taking place. The café is not normally open for general use.
- There is a single, manual, heavy door which opens towards you (pull) to enter the café from the corridor.
Accessible Toilet (Right Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is Braille, tactile, pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 16m (17yd 1ft) from the the main entrance.
- This accessible toilet is located at the rear of the venue.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from a member of staff.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 84cm (2ft 9in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 235cm x 274cm (7ft 9in x 8ft 12in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 179cm (5ft 10in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is not a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and general domestic waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 43cm (1ft 5in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 110cm (3ft 7in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is poor.
- The contrast between the internal door and wall is poor.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- The contrast between the dropdown rail(s) and wall is poor.
- The contrast between the walls and floor is good.
- The lighting levels are moderate to good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 84cm (2ft 9in).
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located at the rear of the venue.
- The female and male toilets are approximately 11m (12yd 1in) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels in the female and male toilets are moderate to good.
Additional Info
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located on any of the grassed areas.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.