Access Guide
Introduction
- Services / facilities within the building include a community cafe?, meeting room and main hall.
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Comments
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- Rooms are available for hire, please contact the venue for more information.
Location
- The venue is situated within the centre of the area.
- This venue is situated in Ilford.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Ilford.
- The nearest underground station is East Ham.
Opening Times
- Monday 09:00 - 17:00.
- Tuesday 09:00 - 17:00.
- Wednesday 09:00 - 17:00.
- Thursday 09:00 - 17:00.
- Friday 09:00 - 17:00.
- Saturday 10:00 - 23:00.
- Sunday 09:00 - 13:00.
Parking
- The venue does not have its own car park.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- There is a strip of Blue Badge parking for approximately 4 cars on Dershingham Street.
- Free standard on street parking is available on a first come first serve basis.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The intercom is in a suitable position to allow wheelchair users to gain access.
- The main doors open towards you (pull).
- The doors are double width.
- The doors are heavy.
- The door opening is 157cm (5ft 2in) wide.
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Second set of doors
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- There is a small raised threshold in the doorway.
- There is not a second set of doors.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading up to the entrance.
- The ramp or slope is easy.
- The ramp or slope is permanent.
- There are not steps to access this area / service.
Reception
- The desk/counter is 2m (2yd 7in) from the main entrance.
- There is not level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
Level Change (Inside Access)
- There is a ramp or slope to access this service.
- The ramp or slope is located on entering the main entrance.
- The ramp or slope is easy.
- The ramp or slope is permanent.
- There are not steps to access this area / service.
Inside Access
- There is level access to the service(s).
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are varied.
Accessible Toilet
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is for the sole use of disabled people.
- There is Braille, pictorial and tactile signage on or near the toilet door.
- The accessible toilet is 16m (17yd 1ft) from the the main entrance.
- The accessible toilet is located at the rear of the venue.
- There is level access to the accessible toilet.
- This is not by lift.
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Features and Dimensions
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- This is a unisex toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from a member of staff.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 84cm (2ft 9in).
- The door weight is heavy.
- The dimensions of the accessible toilet are 235cm x 274cm (7ft 9in x 8ft 12in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 179cm (5ft 10in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is twist/turn.
- There is not a mixer tap.
- There is a functional emergency alarm available.
- It is not a push button style of alarm.
- Disposal facilities are available in the cubicle.
- There is a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on the left.
- There is not a shelf within the accessible toilet.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 43cm (1ft 5in).
- There is not a hand dryer.
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is poor.
- The contrast between the internal door and wall is good.
- The contrast between the grab rails and wall is good.
- The contrast between the drop down rails and wall is good.
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Baby Change Facilities
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- Inside the venue, there is level access to the baby change facility.
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Colour Contrast and Lighting
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- The contrast between the walls and floor is good.
- The lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 84cm (2ft 9in).
Standard Toilet(s)
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located at the rear of the venue.
- The female and male toilets are 11m (12yd 1in) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are medium.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.