You are on Introduction. Skip to the next section.

Introduction

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 05:00 - 01:00.
• Tuesday 05:00 - 01:00.
• Wednesday 05:00 - 01:00.
• Thursday 05:00 - 01:00.
• Friday 05:00 - 01:00.
• Saturday 05:00 - 01:00.
• Sunday 06:00 - 00:30.

You are on Location. Skip to the next section.

Location

• This venue is situated in Plaistow.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is West Ham.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is Settle Point Car Park.
  • The car park is located off London Road.
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Comments View
  • The car park is next to the station but at a lower level.
  • There are 15+ medium unmarked steps from the car park to the station entrance.
  • The steps have a handrail to both sides.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main doors open away from you (push).
• The doors are permanently held open.
• The door opening is 140cm (4ft 7in) wide.

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• Comments View
  • There are doors at the left and right front of the building.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• The ramp or slope is permanent.

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• Comments View
  • The right hand entrance has the easiest slope.

You are on Train Station. Skip to the next section.

Train Station

• There are generally 3 member(s) of staff on duty.
• The station is staffed.
• There is not an office to obtain help.
• There is a ticket office.
• The ticket office is located to the left after the main entrance.
• The ticket office is 12m (13yd 4in) from the main entrance.
• The train companies operating from within this station are London Underground ; District Line and Hammersmith and City Lines.
• There is a taxi rank at the station.
• The taxi rank is located to the left of the station, on the road outside.
• The taxi rank is 22m (24yd 2in) from the main entrance.
• Shops and services within the station include a newsagent kiosk.
• All key concourse shops and services have level access.
• There are 3 platform(s) in the station.

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• Additional Station Information View
  • Announcements on platforms are visual.
  • Wider ticket barriers are available to access platforms.
  • Platforms which have tactile markings at the platform edge are 1-2-3.
  • Accessible toilets are not located on the main station concourse.
  • There is not a wheelchair available to borrow.
• Comments View
  • There are push button help points on all platforms to contact the control room.

You are on Counter (Ticket Office). Skip to the next section.

Counter (Ticket Office)

• The counter is 12m (13yd 4in) from the main entrance.
• There is level access to the counter from the entrance.
• There is not a lowered section.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• The height of the counter is high.
• Staff are trained to use system.
• Lighting levels are medium.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service.
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played in the ticket hall.
• The lighting levels are bright.

You are on Level Change (Access to Platforms). Skip to the next section.

Level Change (Access to Platforms)

• There are steps to access this area / service.
• The steps are located to the left and right after the ticket barriers.
• There is / are 15+ step(s) to the area / service.
• The lighting levels at the steps are medium.
• The step(s) is/are clearly marked.
• The steps are medium.
• The steps do have handrails.
• The handrails are on both sides.

You are on Train Station Platform. Skip to the next section.

Train Station Platform

• The platform(s) accessed by steps only is / are 1-2-3.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are not accessible toilets within this venue designated for public use.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are not available.
• Baby Change Facilities View
  • Baby change facilities are not located within the venue.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do not receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents are available in large print.