You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include the main hall, children's centre, cafe, 2 connected training rooms and counselling rooms.
• Services / facilities within the grounds include garden areas off the children's centre and the training rooms.

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• Comments View
  • The centre is managed by the Bonny Downs Community Association.
  • The centre has a regular programme of activities including lunch clubs and toddler groups.
  • The facilities are also available to hire, including outside the standard opening times.
  • The rooms used for children's activities are known as the children's centre.
  • This is not a Surestart children's centre.

You are on Location. Skip to the next section.

Location

• This venue is situated in East Ham.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is West Ham.
• The nearest underground station is East Ham.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09:00 - 17:00.
• Tuesday 09:00 - 17:00.
• Wednesday 09:00 - 17:00.
• Thursday 09:00 - 17:00.
• Friday 09:00 - 17:00.
• Saturday Closed.
• Sunday 09:00 - 22:30.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks. View
  • There is not a car park for public use within 200m (approx).
• On Street Parking and Drop-off Details. View
  • On street marked Blue Badge bays are available.
  • The dimensions of the marked Blue Badge bays are 200cm x 500cm (6ft 7in x 16ft 5in).
  • On street Blue Badge parking is located in front of the building.
  • Clearly signed and / or standard marked parking bays are not available.
  • There is not a designated drop off point.
• Comments View
  • There is unrestricted on-street parking in the area around the venue.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building on Vicarage Lane.
• There is not level access into the venue.
• The main doors open automatically.
• The doors are single width.
• The door opening is 102cm (3ft 4in) wide.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located to the left as you face the entrance.
• The ramp or slope is moderate.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• The ramp does have handrails.
• The handrails are on both sides.
• The width of the ramp or slope is 127cm (4ft 2in).
• There are steps to access this area / service.
• The steps are located in front of the entrance.
• There is / are 2 step(s) to the area / service.
• The steps are clearly marked.
• The steps are deep.
• The steps do have handrails.
• The handrails are in the centre.
• The ramp or slope does bypass the steps.

You are on Reception (Office). Skip to the next section.

Reception (Office)

• The desk/counter is 2m (2yd 7in) from the main entrance.
• The lighting levels are medium.
• There is a hearing assistance system.
• The type of system is a portable loop.
• Staff are trained to use the system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is a hearing assistance system.
• The system is a fixed loop.
• Staff are trained to use the system.

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• Comments View
  • The hearing loop is installed in the main hall.

You are on Outside Access (Access to Garden from Children's Centre). Skip to the next section.

Outside Access (Access to Garden from Children's Centre)

• This information is for the entrance located at the west end of the building.
• There is not level access into the venue.
• The main doors open away from you (push).
• The doors are double width.
• The doors are heavy.
• The door opening is 130cm (4ft 3in) wide.

You are on Level Change (Access to Garden from Children's Centre). Skip to the next section.

Level Change (Access to Garden from Children's Centre)

• There is a ramp or slope to access this service.
• The ramp or slope is located from the door down to the garden.
• The ramp or slope is moderate.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• The ramp does have handrails.
• The handrails are on both sides.
• There are steps to access this area / service.
• The steps are located at the door threshold.
• There is / are 1 step(s) to the area / service.
• The steps are not clearly marked.
• The steps are shallow.
• The ramp or slope does not bypass the steps.

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

• The following information is for the cafe.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is 6m (6yd 1ft) from the main entrance.
• The distance between the floor and the lowest table is 71cm (2ft 4in).
• There is ample room for a wheelchair user to manoeuvre.
• Plastic cups are available.
• Plastic cutlery is available.
• Drinking straws are available on request.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is light meals and snacks.

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• Comments View
  • The cafe can also provide catering for groups outside of the standard times.
• Opening Times View
  • Monday 10:00 - 14:00.
  • Tuesday 10:00 - 14:00.
  • Wednesday 10:00 - 14:00.
  • Thursday 10:00 - 14:00.
  • Friday 10:00 - 14:00.
  • Saturday Closed.
  • Sunday Closed.

You are on Accessible Shower. Skip to the next section.

Accessible Shower

• Accessible shower facilities are available.
• The showers are located in the accessible toilet at the right hand end of the building.
• The facilities available in the accessible shower are an adjustable shower head, handrails, and a flip down seat.
• The height of the seat is 48cm (1ft 7in).
• There is level access to the services from the shower facilities.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is tactile, Braille and pictorial signage on or near the toilet door.
  • The accessible toilet is 13m (14yd 8in) from the main entrance.
  • The accessible toilet is located at the end of the corridor to the left after reception.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door weight is light.
  • The dimensions of the accessible toilet are 190cm x 200cm (6ft 3in x 6ft 7in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 66cm (2ft 2in).
  • There is a dropdown rail on the transfer side.
  • There is not a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is not a functional emergency alarm available.
  • It is tied up and out of reach (higher than 10cm (4") from floor).
  • Disposal facilities are available in the cubicle.
  • There is a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder cannot be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is fair.
  • The contrast between the internal door and wall is fair.
  • The contrast between the grab rails and wall is good.
  • The contrast between the drop down rails and wall is good.
  • The contrast between the walls and floor is fair.
  • The lighting levels are bright.
• Comments View
  • There is a second accessible toilet at the opposite end of the building, 18m from the main entrance.
  • This toilet has a larger transfer space to the left and an accessible shower in the room.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female Toilet(s) View
  • The female toilets are located to the left after reception.
  • The female toilets are 15m (16yd 1ft) from the main entrance.
  • Inside the venue, there is level access to the female toilet.
  • Lighting levels are bright.
• Access to Standard Male Toilet(s) View
  • The male toilets are located to the left after reception.
  • The male toilets are 8m (8yd 2ft) from the the main entrance.
  • Inside the venue, there is level access to the male toilet.
  • Lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the children's toilets.
  • The height of the baby change table once extended is 94cm (3ft 1in).
  • Inside the venue, there is level access to the baby change facility.
• Comments View
  • There are also unisex children's toilets off the children's centre.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A member of staff trained in BSL skills is not generally on duty.
• This service cannot be requested.
• Staff are Text Relay aware.
• Home visits / services are available.

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• Comments View
  • Groups meeting at the centre include an advocacy service and elders groups.
  • All room signage in the centre is tactile and Braille.