Access Guide
Overview
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Parking and Public Transport
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- The station does not have its own car park.
- There is not a public car park nearby.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is stepped access at the most accessible station entrance.
- There is no main entrance for the building.
- There is 1 other entrance.
- There is stepped access at the other entrance.
- There is step-free level access throughout all areas.
- There are no doors to open along circulation routes.
- Access throughout may include pillars.
- There are no toilet facilities.
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Getting Help and Assistance
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- There is not a member of staff available for assistance.
- There is a self-serve touchscreen at this station.
- Help points are located on each platform.
- Seating is available.
- There is a fixed hearing assistance system.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Platform 1 Access Point
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Access Point
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- This access point is located by Barnes Bridge on The Terrace.
- The access point is clearly signed.
- There is step-free level access at the access point.
- There is an open gap at this access point.
- The width of the opening is more than 200cm.
- There is ramped and stepped access as you enter.
- The ramp does not bypass the steps.
- The ramp has a slight gradient.
- The ramp is over 150cm wide.
- There are handrails on both sides.
- There are 31 steps as you enter.
- There are handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The steps have tactile markings at the top and bottom.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 15cm.
- The depth of the steps is not between 30cm and 45cm.
Platform 2 Access Point
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Access Point
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- This access point is located on Long Walk, off The Terrace.
- The approach to the access point has uneven surfaces.
- The access point is clearly signed.
- There is step-free level access at the access point.
- There is an open gap at this access point.
- The width of the opening is 110cm.
- There are 33 steps as you enter.
- There are handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The steps have tactile markings at the top and bottom.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is not between 30cm and 45cm.
Ticketing
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Self-Service Ticket Machines
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- The height of the touchscreen display ranges from 102cm to 118cm from the floor.
- The ticketing machines are located on the platform of Platform 1 and at the access point to Platform 2.
Platforms (1 and 2)
- There are 2 platforms at this station.
- All platforms have stepped access.
- All platforms have tactile markings along the platform edge.
- Announcements on platforms are audible and visual.
- There are fixed hearing assistance systems on all platforms.
- All platforms have help points.
- All platforms have seating.
- Seating available on platforms includes: seating with shared armrests.
- Access to the train is via a step.
