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Ham Children's Centre

Ashburnham Road, Ham, Richmond, London, TW10 7BG

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located ahead from the entrance, on the left hand side.
    • The toilet with adaptations has a left hand transfer space.
    • Shared step-free standard toilet facilities are located ahead from the entrance on the left hand side.
  • Changing Facilities View
    • Parent and baby changing facilities are located within the toilet with adaptations and standard toilet.

Parking

Access Gate

  • Access Point View
    • This access point is located on Ashburnham Road.
    • The access point is clearly signed.
    • There is step-free level access at the access point.
    • There is a double gate at this access point.
    • There is an intercom at a height of 125cm.
    • The gates open away from you.
    • The gates require effort to open.
    • One of the gates was locked at the time of the survey.
    • The width of the opening is 108cm.
    • The gates have a low colour contrast.

Entrance

  • This entrance is located at the front of the venue.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is a single automatic door, which is push pad activated.
  • The height of the push pad is 123cm.
  • The door opens by sliding.
  • The width of the opening is 95cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low colour contrast.
  • There is a second, single automatic door.
  • The door opens by sliding.
  • The width of the opening is 100cm.
  • The door has a low colour contrast.
  • There is a push pad or push button to exit at a height of 141cm.

Reception

  • Location View
    • The reception is located ahead from the entrance.
    • The distance from the entrance is 2m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 90cm.
    • There is not a lowered section at the desk.
    • The reception has screens which may affect the ability of someone to lip read.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this area.
    • Lighting levels vary due to the use of large glazed walls.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs with armrests.

Getting Around

  • Access View
    • There is step-free level access throughout walkways.
  • Circulation View
    • Doors are held open along circulation routes.
    • There is a high colour contrast between the walls and floor along circulation routes.
    • There is no (or very little) background noise.
    • Wayfinding signage is not provided.
    • Seating available in the walkways includes: chairs with armrests.
    • Lighting levels vary due to the size of the space.

Outdoor Spaces

  • About View
    • The following is available in this area: a playground.
  • Getting Around View
    • There are surfaced footpaths throughout.
    • Surfaced footpaths consist of: tarmac and paving slabs.
    • The majority of the surfaced footpaths are wide enough for wheelchair users.
    • There are some seats situated along the paths for people to rest.
    • There is step-free level access throughout all areas.
  • Playground View
    • The play equipment is within easy reach for seated and standing users and users of different heights.
    • The following play experiences are available: sliding, climbing and social play (e.g. water or sand pits, talk tubes, hopscotch, roundabouts, see-saws).
    • Routes around the play equipment are firm and even.
    • Routes around the play equipment are at least 150cm wide.

Toilet with Adaptations (Left Hand Transfer)

  • Location View
    • The toilet surveyed is located ahead from the entrance on the left hand side.
    • The distance from the entrance is 5m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 85cm.
    • The door has a twist lock.
    • Internally the door has a high colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 144cm (width) x 230cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 72cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a low colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 100cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 66cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a low colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 102cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a low colour contrast.
    • The towel dispenser is 125cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low colour contrast.
    • The hand dryer is 107cm from the floor.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin.
    • There is one coat hook.
    • The coat hook is 170cm from the floor.
    • The height of the baby change facility when in use is 84cm.
    • The walls and floor have a high colour contrast.
    • Lighting levels were low at the time of the survey.