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Hampton Pool

High Street, Hampton, London, TW12 2ST

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Access Guide

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Introduction

Opening Times

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Hampton.
  • The nearest underground station is Richmond.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located in front of the venue.
    • The car park type is open air/surface.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 320cm x 500cm (10ft 6in x 16ft 5in).
    • The nearest Blue Badge bay is 14m (15yd 11in) from the main entrance.
    • The furthest Blue Badge bay is 18m (19yd 2ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are uneven surfaces.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 142cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides.
  • Comments View
    • There are identical double doors to exit the building as shown in photograph 5.

Reception

  • The desk/counter is 1m (3ft 3in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is not a hearing assistance system.
  • Comments View
    • There is a gate at the reception.
    • The width of the gate is 99cm.
    • The gate is light and open towards you (pull).

Inside Access

  • There is not level access to the service(s).
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.

Level Change (Inside Access)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located beyond the main entrance.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located beyond the main entrance, to the left.
  • There is/are 2 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are clearly marked.
  • The step(s) is/are shallow (2cm - 10cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the right going up the step(s).
  • The ramp/slope does bypass the step(s).

Swimming Pool (Outside)

  • There is level access from the changing area to the swimming pool.
  • There is not a ramped entrance into the water.
  • There is not a wet side chair available.
  • There is a hoist for wheelchair users to access the water.
  • The hoist is hydraulic.
  • There are steps into the swimming pool.
  • There are 7 steps.
  • The steps do have handrails.
  • The handrails are on both sides.
  • There is a ladder type entrance into the water.
  • There is a handrail on both sides of the ladder.

Fitness Suite

  • Access to Fitness Suite View
    • The fitness suite is located on the left of the building.
    • The fitness suite is 25m (27yd 1ft) from the main entrance.
    • There is step free access to the fitness suite.
    • There are doors into the fitness suite.
    • The doors open towards you (pull).
    • The doors are double.
    • The doors are heavy.
    • The opening is 140cm (4ft 7in) wide.
  • Fitness Suite (General) View
    • Staff receive some training in assisting disabled people.
    • Training provided is exercise referral training.
    • Equipment suitable for mobility or sensory impaired users includes free weights.
    • A portable hearing loop is not available for induction.
    • There is not clear manoeuvring space between equipment.
    • There is level access to all of the equipment.

Outside Area

  • The outside area is located at the rear of the site.
  • The surfaces are concrete tiles and grass with many uneven areas.
  • There are picnic tables available.
  • Tables are 73cm high.
  • The height of the bench seating is 47cm.
  • There is a BBQ area available as shown in photograph 2.

Other Floors (Internal)

  • Steps View
    • The floors which are accessible by stairs are G, 1.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are the Sun Deck Café and Balcony.

Other Floors (External)

  • Steps View
    • The floors which are accessible by stairs are G, 1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are the Sun Deck Café and Balcony.
  • Comments View
    • There are identical stairs either side of the building leading from pool side to the sun deck café.

Entrance (Sun Deck Café)

  • This information is for the entrance located on the first floor.
  • Entrance View
    • There is step-free access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 69cm.

Eating and Drinking (Sun Deck Café)

  • The following information is for the café.
  • The café is located on the first floor.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • All tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 1m (3ft 3in) from the café entrance.
  • The standard height for tables is 98cm.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Level Change (Access to the Outside Sun Deck Café Balcony)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the right of the café.
  • There is/are 1 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).

Outside Sun Deck Café Balcony

  • The outside Sun Deck Café/Balcony is located on the first floor.
  • The surface is concrete tiles.
  • There are chairs with armrests on both sides.
  • There are benches.
  • The benches are 74cm high.
  • The height of the bench seating is 46cm.

Level Change (Sun Deck Café Balcony)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located at the front of the balcony.
  • There is/are 1 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is not a/are not handrail(s) at the step(s).

Accessible Changing Room

  • There are accessible changing rooms available.
  • The accessible changing room is located to the left from reception, off the main corridor.
  • The facility is 11m (12yd 1in) from the main entrance.
  • The door opens outwards.
  • The width of the door is 87cm (2ft 10in).
  • The door is locked by a lever twist.
  • The dimensions of the accessible changing room are 262cm x 238cm (8ft 7in x 7ft 10in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 195cm (6ft 5in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • Wall mounted rails are available.
  • The toilet seat is 48cm (1ft 7in) above floor level.
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The height of the sink is 73cm (2ft 5in).
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a locker within the accessible changing room.
  • There is a changing bench.
  • The facility changing bench is wall mounted.
  • The facility changing bench height is fixed.
  • The length of the bench is 150cm (4ft 11in).
  • There is a wheel in shower.
  • The facilities available in the accessible shower are an adjustable shower head, handrails and a flip-down seat.
  • The height of the seat is 43cm (1ft 5in).
  • Comments View
    • There is also a fixed shower head available.
    • The height of the fixed shower head is 200cm.
    • There is a baby changing table in the room.
    • The height of the baby changing table once extended is 93cm.

Standard Changing Room (Male)

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) is/are approximately 12m (13yd 4in) from the main entrance.
  • The standard changing room(s) is/are approximately 10m (10yd 2ft) from the reception desk.
  • The standard changing room(s) is/are approximately 6m (6yd 1ft) from the swimming pool.
  • The standard changing room(s) surveyed is/are located to the right from reception.
  • There is level access to the standard changing room(s).
  • Shower facilities are available within the changing room(s).
  • There is level access to the shower facilities.
  • Comments View
    • There is baby changing table in the standard changing room.
    • The height of the baby changing table once extended is 96cm.
    • The standard female changing rooms are located to the left from reception.

Standard Toilet(s)

Additional Info

  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.