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Tangley Park Children and Family Centre

1 Bramble Lane, Hampton, Middlesex, TW12 3XB

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Access Guide

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Opening Times

  • Monday 09:00 - 17:00.
  • Tuesday 09:00 - 17:00.
  • Wednesday 09:00 - 17:00.
  • Thursday 09:00 - 17:00.
  • Friday 09:00 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Hampton.
  • The nearest underground station is Richmond.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 165cm (5ft 5in).
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 100cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.
  • Comments View
    • There is push button to exit the venue as shown in photograph 4.
    • The height of the button is 142cm.

Reception

  • The desk/counter is 2m (2yd 7in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service(s).
  • This venue does play background music.
  • Music is played at various times depending on the activity.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.

Rooms - Poppy (Crèche), Lavender (Clinic) and Bluebell (Kitchen/Multi-Use)

  • The Poppy Room is located to the right of the building.
  • The door is single and has an opening width of 80cm.
  • The door is heavy and opens away from you (push).
  • The surface of the flooring in the room is laminate.
  • The table is 74cm high.
  • This room is shown in photographs 1, 2, 3, 4 and 5.
  • The Lavender Room is located at the rear of the building.
  • The door is single and has an opening width of 93cm.
  • The door is heavy and opens away from you (push).
  • The surface of the flooring in the room is vinyl.
  • A chair without armrests is available.
  • The fixed table is 74cm high.
  • This room is shown in photographs 6, 7 and 8.
  • The Bluebell Room is located to the left of the building.
  • The door is single and has an opening width of 76cm.
  • The door is heavy and opens away from you (push).
  • There is a sofa.
  • The surface of the flooring in the room is laminate.
  • The height of the kitchen worktop is 93cm.
  • This room is shown in photographs 9, 10, 11, 12 and 13.

Outside Play Area

  • The outside play area is accessed via the crèche.
  • The width of the door is 78cm.
  • The door is double (one side locked).
  • The door is heavy and opens away from you (push).
  • There is a small lip at the threshold of the entrance.
  • There are some uneven areas around the play area.
  • The surface of the flooring in the area is soft rubber.
  • There are several pieces of play equipment for the children to use.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 10m (10yd 2ft) from the main entrance.
    • This accessible toilet is located at the rear of the building.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 77cm (2ft 6in).
    • The door is light.
    • The dimensions of the accessible toilet are 143cm x 225cm (4ft 8in x 7ft 5in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 61cm (2ft).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are non-infectious waste disposal units.
    • There is a/are coat hook(s).
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the left.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is fair.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is fair.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 92cm (3ft).

Standard Toilet(s)

Additional Info

  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located opposite the venue in the park.
  • A member of staff trained in BSL skills is not normally on duty.
  • Home visits / services are not available.