You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include Restaurant and bar, as well as 13 standard hotel rooms.
• Richmond Shopping Area link (new tab) - click here.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Richmond.
• The nearest underground station is Richmond.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is Richmond Station.
  • The car park is located on Kew Road.
  • There is a/are Blue Badge parking bay(s) available within the car park.
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are available.
  • Standard marked parking bays are located Clarence Street.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • The parking on Clarence Street is pay and display and can be seen in photograph 6.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the venue.
  • There is ramped/sloped access at this entrance.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The width of the door opening is 170cm.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.

You are on Outside Access (Hotel Room Entrance). Skip to the next section.

Outside Access (Hotel Room Entrance)

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• Entrance View
  • This information is for the entrance located off Clarence Street.
  • There is stepped access at this entrance.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 130cm (4ft 3in).
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The width of the door opening is 96cm.
• Step(s) View
  • The step(s) is/are located in front of the entrance.
  • There is/are 1 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 8cm.
  • There is not a/are not handrail(s) at the step(s).

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played throughout the venue.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

• The following information is for the restaurant.
• The bar does serve food.
• Full table service is available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• Some tables are permanently fixed.
• Some chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 4m (4yd 1ft) from the main entrance.
• The distance between the floor and the lowest table is 72cm (2ft 4in).
• The distance between the floor and the highest table is 100cm (3ft 3in).
• The standard height for tables is 72cm.
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is available.
• Drinking straws are available.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are available in large print.
• Picture menus are available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is a traditional pub menu.

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• Comments View
  • Photographs 7, 8, 9 and 10 show the seating available outside the main entrance.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are to your right on entrance.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are good.
• Other View
  • The area(s)/service(s) on the floors which are not accessible is/are hotel accommodation rooms.
• Comments View
  • There is a key card reader to access the stairwell at a height of 116cm.

You are on Room. Skip to the next section.

Room

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• General Information View
  • The Tourist Board rating is 3 Star.
  • There are 13 rooms in total.
  • There are 0 standard ground floor rooms.
  • There are 13 standard rooms on other floors.
• Accessible Rooms View
  • There are not accessible ensuite facilities.
• Auxiliary Aids - General View
  • Some rooms have no auxiliary aids for people with sensory impairments.
  • The venue does not provide other auxiliary aids for people with mobility impairments.
  • Assistance dogs are welcome to stay with guests in rooms.
• Ground Floor Standard Rooms View
  • There are not standard rooms on the ground floor.
• Standard Rooms on Other Floors View
  • There are standard rooms on other floors.
  • The other floors cannot be accessed by lift.
  • There is level access to standard rooms on other floors.
  • Adjoining rooms are not available.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 18m (19yd 2ft) from the Main Entrance.
  • This accessible toilet is located at the rear of the venue, beyond the bar and seating areas.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from a member of staff.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 84cm (2ft 9in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 148cm x 220cm (4ft 10in x 7ft 3in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 80cm (2ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and waste paper pedal bin disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the left.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 130cm (4ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 82cm (2ft 8in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are moderate to good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the Accessible Toilet.
  • The height of the baby change table once extended is 77cm (2ft 6in).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located on the basement level.
  • The female and male toilets are approximately 16m (17yd 1ft) from the Main Entrance.
  • Inside the venue, there is not level access to the female and male toilets.
  • Lighting levels in the female and male toilets are moderate to good.

You are on Level Change (Standard Toilets). Skip to the next section.

Level Change (Standard Toilets)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located to the right as you enter the building.
• There is/are 15 step(s) to the area/service.
• The lighting levels at the step(s) are low to moderate.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the right going up the step(s).

You are on Additional Info. Skip to the next section.

Additional Info

• A bowl of water can be provided for an assistance dog.