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York House

Richmond Road, Twickenham, London, TW1 3AA

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Access Guide

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Introduction

  • Services / facilities within the grounds include gardens and a car park.
  • The building services provide options for wedding facilities, functions and council services.
    There are the various rooms and options available: The Salon, The Hyde Room, The Clarendon Hall, The Winter Garden, The Octagon, The Terrace Room, The Loggia Room, Register Office, Council Chambers and Meeting Rooms.

Location

  • The venue is in a pedestrian area.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Twickenham.
  • The nearest underground station is Richmond.

Parking (York House)

  • The venue does have its own car park.
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • Venue Car Park View
    • The car park is located directly outside the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 3 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 350cm x 490cm (11ft 6in x 16ft 1in).
    • The nearest Blue Badge bay is 27m (29yd 1ft) from the main entrance.
    • The furthest Blue Badge bay is 35m (38yd 10in) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are uneven surfaces.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is a road to cross between the car park and the entrance.
    • The road is generally quiet.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details. View
    • There is a designated drop off point.
    • The drop off point is located outside the main entrance.
    • There is a dropped kerb from the drop off point.
    • There is not tactile paving on the dropped kerb.
  • Comments View
    • There are 3 spaces available for electric vehicles (shown in photograph 4).
    • There is a maximum stay of 2 hours Monday to Friday between 09:00 and 17:00.
    • There are several other car parks in the surrounding area. For further information please click here (opens in new tab).

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is ramped/sloped and stepped access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 115cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 110cm.
  • Ramp/Slope View
    • The ramp/slope is located on the left and right as you face the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • The step(s) is/are located in front of the entrance.
    • There is/are 3 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 13cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.

Reception (York House)

  • The desk/counter is 5m (5yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are adjustable.
  • There is a hearing assistance system.
  • The hearing system is available only on request.
  • The type of system is a portable loop.
  • Staff are not trained to use the system.
  • Opening Times View
    • Monday 09:00 - 17:00.
    • Tuesday 09:00 - 17:00.
    • Wednesday 09:00 - 17:00.
    • Thursday 09:00 - 17:00.
    • Friday 09:00 - 17:00.
    • Saturday Closed.
    • Sunday Closed.

Inside Access (York House)

  • There is level access to the service(s).
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.
  • Comments View
    • Photographs 1-4 show the area by the reception on the ground floor.
    • Photographs 5 and 6 show the corridor leading from the reception area to the Council Chambers on the ground floor.
    • Photographs 7-9 show the corridors between The Clarendon Hall and The Octagon Room on the ground floor.
    • Photographs 10 and 11 show the first and second floors areas.
    • There are meeting rooms available on the ground floor next to the council chambers that were occupied at time of survey.
    • There is a meeting room available on the first floor that was occupied at time of survey.

Council Chambers - Ground Floor

  • The Council Chamber is accessed via the main entrance for step-free access and is in the corridor to the right as you enter from the main entrance, midway along the corridor on the left.
  • The entrance into the chamber is a double door with a locked leaf that opens towards you (pull) and has an opening width of 75cm.
  • There is another entrance with the same criteria further along the corridor to the left.
  • The room has seats without armrests available and tables throughout that are 77cm in height.
  • The lighting level is varied throughout.
  • At time of survey this room was occupied.

The Terrace Room - Ground Floor

  • The Terrace Room is accessed via the main entrance for step-free access just beyond the reception area and next to The Winter Garden.
  • Access into the room is via double, heavy doors that open towards you (pull) and have an opening width of 120cm.
  • The room has seats without armrests and tables which range in height from 70cm to 74cm.
  • The Terrace Room is an elegant room with French windows leading directly out onto the Terrace and gardens. It is licensed to accommodate 40 seated and 10 standing guests.
  • The lighting level is varied throughout.
  • At time of survey the room was occupied.

The Salon - Ground Floor

  • There is a stepped entrance leading from the York Hall Reception area, approximately 12 metres from the main entrance.
  • Access into the room is via double doors with a locked leaf that open away from you (push), are heavy and have an opening width of 64cm.
  • There are 3 steps (17cm high) with handrails on both sides just beyond the entrance.
  • There is an accessible entrance via The Octagon Room at the rear of The Salon.
  • The doors a double, heavy, open away from you (push) and have an opening width of 145cm.
  • There are chairs without armrest and several tables at a height of 74cm.
  • The Salon is an ornate room overlooking the driveway at the front of the house, licensed to accommodate 70 guests seated or accommodates a maximum of 60 people seated banquet style.
  • The lighting level is varied throughout.

Accessible Toilet (Council Chambers Corridor)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 22m (24yd 2in) from the main entrance.
    • This accessible toilet is located in the corridor on the right as you enter from the main entrance, opposite the council chambers on the ground floor.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens by sliding (Bi-Fold).
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 91cm (2ft 12in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 144cm x 218cm (4ft 9in x 7ft 2in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is not a lateral transfer space.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and waste paper pedal bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer can be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is poor.
    • The lighting levels are medium.

Standard Toilet(s) (Council Chambers Corridor)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located in the corridor to the right as you enter from the main entrance, opposite the council chambers on the ground floor.
    • The female toilet(s) is/are approximately 21m (22yd 2ft) from the main entrance.
    • Inside the venue, there is level access to the female toilet(s).
    • Lighting levels are medium.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located in the corridor to the right as you enter from the main entrance, opposite the council chambers on the ground floor.
    • The male toilet(s) is/are approximately 20m (21yd 2ft) from the main entrance.
    • Inside the venue, there is level access to the male toilet(s).
    • Lighting levels are medium.

Other Floors (York Hall Reception Area)

  • Steps View
    • The floors which are accessible by stairs are G, 1 and 2.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.

Lift (York Hall Reception Area)

  • There is a lift for public use.
  • The lift is located to the far left, next to the stairs as you enter from the main entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1 and 2.
  • Wall mounted information boards are not provided at lift landings.
  • The lift is approximately 10m (10yd 2ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 70cm (2ft 4in).
  • The dimensions of the lift are 88cm x 89cm (2ft 11in x 2ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The lighting level in the lift is medium.

Outside Access (The Octagon Room)

  • Entrance View
    • This information is for the entrance located at the front of the venue, to the far left of the main entrance.
    • There is step-free access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are heavy.
    • The width of the door opening is 77cm.

The Octagon Room - Ground Floor

  • The Octagon Room is at the rear of The Salon and can be accessed via the Octagon entrance, The Clarendon entrance and The Salon.
  • Access from The Salon is via permanently held open double doors that open towards you (pull) and have an opening width of 145cm.
  • The Octagon Room acts as a portal to The Hyde, The Loggia and The Studio.
  • The room has seats without armrests and a table in the centre that at a height of 72cm.
  • The lighting level is varied throughout.

The Winter Garden - Ground Floor

  • The Winter Garden is next to The Salon and can be accessed via the Octagon Room entrance for step-free access and also via The Salon or The Studio.
  • There is stepped access via the York House Reception Area entrance.
  • Access from The Salon is via permanently held open double doors that open towards you (pull) and have an opening width of 145cm.
  • Access from The Studio is via a single, heavy door that opens towards you (pull) and has an opening width of 85cm.
  • Access from York House Reception area is via a single, heavy door that opens towards you (pull) and has an opening width of 112cm.
  • There are 3 steps (17cm high) with a handrail on the left going up immediately beyond the entrance.
  • The room has seats without armrests and tables in the centre at a height of 70cm.
  • The Winter Garden accommodates 40 people for a sit down meal banquet style and is suitable for an evening dance, party or disco.
  • The lighting level is varied throughout.

The Studio - Ground Floor

  • The Studio is at the rear of The Winter Garden and can be accessed via the Octagon Room entrance for step-free access.
  • Access from The Octagon Room is a single, heavy door that opens towards you (pull) and has an opening width of 89cm.
  • Access from The Winter Garden is via a single, heavy door that opens towards you (pull) and has an opening width of 85cm.
  • The room has seats without armrests and tables configured in a U shape in the centre at a height of 77cm.
  • The lighting level is varied throughout.

The Loggia - Ground Floor

  • The Loggia is next to The Studio and can be accessed via the Octagon Room entrance for step-free access.
  • Access from The Octagon Room is via a single, heavy door that opens towards you (pull) and has an opening width of 86cm.
  • There is 1 step (21cm high) without handrails immediately beyond the entrance.
  • There is a portable ramp that can be put in place to overcome the step.
  • The width of the portable ramp is 83cm.
  • The room has seats without armrests and a table at the rear at a height of 74cm.
  • The lighting level is varied throughout.

The Hyde Room - Ground Floor

  • The Hyde Room is accessed from the Octagon Room and has step-free access via the Octagon Room entrance.
  • Access is via double, heavy doors that open away from you (push) and have an opening width of 145cm.
  • The Hyde Room can accommodate up to 60 people banquet style and is suitable for an evening dance, parties or discos.
  • The lighting level is varied throughout.
  • At time of survey the room was occupied.

Outside Access (The Clarendon Hall)

  • Entrance View
    • This information is for the entrance located at the front of Clarendon Hall.
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are heavy.
    • The width of the door opening is 70cm.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are heavy.
    • The width of the door opening is 70cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.

The Clarendon Hall - Ground Floor

  • Clarendon Hall is accessed via the Clarendon Hall entrance for step-free access and can be accessed from the Octagon Room entrance also.
  • Access is via double, heavy doors that open towards you (pull) and have an opening width of 145cm.
  • The room has seats without armrests and tables that can be placed where required.
  • The height of the tables is 70cm.
  • The Clarendon Hall offers accommodation for approximately 150-200 guests banquet style and is also suitable for an evening dance, party or disco.
  • The lighting level is varied throughout.

Accessible Toilet (The Clarendon Hall)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is no signage on or near the toilet door.
    • This accessible toilet is approximately 5m (5yd 1ft) from the Clarendon Hall entrance.
    • The accessible toilet is located to the left as you enter.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens by sliding.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 81cm (2ft 8in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 180cm x 235cm (5ft 11in x 7ft 9in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 115cm (3ft 9in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are waste paper pedal bin and sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is poor.
    • The lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the accessible toilet.
    • The height of the baby change table once extended is 85cm (2ft 9in).

Standard Toilet(s) (The Clarendon Hall)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located to the left as you enter.
    • The female toilet(s) is/are approximately 7m (7yd 1ft) from the Clarendon Hall entrance.
    • Inside the venue, there is level access to the female toilet(s).
    • Lighting levels are bright.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located to the left as you enter.
    • The male toilet(s) is/are approximately 9m (9yd 2ft) from the Clarendon Hall entrance.
    • Inside the venue, there is level access to the male toilet(s).
    • Lighting levels are bright.

Outside Access (Register Office)

  • Entrance View
    • This information is for the entrance located at the front of the Register Office and to the left of The Clarendon Hall entrance.
    • There is step-free access at this entrance.
    • There is an intercom.
    • The height of the intercom is 126cm (4ft 2in).
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 97cm.

Inside Access (Register Office)

  • There is level access to the service(s).
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.

Reception (Register Office)

  • The desk/counter is 11m (12yd 1in) from the Register Office entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is low (76cm or lower).
  • The lighting levels are medium.
  • There is a hearing assistance system.
  • The hearing system is available only on request.
  • The type of system is a portable loop.
  • Staff are trained to use the system.
  • Opening Times View
    • Monday 09:00 - 16:00.
    • Tuesday 09:00 - 16:00.
    • Wednesday 09:00 - 12:30.
    • Thursday 09:00 - 16:00.
    • Friday 09:00 - 16:00.
    • Saturday Closed.
    • Sunday Closed.

Accessible Toilet (Register Office 1)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 16m (17yd 1ft) from the Register Office entrance.
    • This accessible toilet is located to the far right as you enter.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 80cm (2ft 7in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 140cm x 205cm (4ft 7in x 6ft 9in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 70cm (2ft 4in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 124cm (4ft 1in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.

Accessible Toilet (Register Office 2)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 14m (15yd 11in) from the Register Office entrance.
    • This accessible toilet is located to the far right as you enter.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 80cm (2ft 7in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 155cm x 240cm (5ft 1in x 7ft 10in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 86cm (2ft 10in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary disposal units.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 124cm (4ft 1in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the accessible toilet.
    • The height of the baby change table once extended is 77cm (2ft 6in).

Additional Info

  • Documents can be requested in Braille.
  • Documents are available in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located in the grounds of York House.
  • A member of staff trained in BSL skills is not normally on duty.