You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the grounds include gardens and a car park.
• The building services provide options for wedding facilities, functions and council services.
  There are the various rooms and options available: The Salon, The Hyde Room, The Clarendon Hall, The Winter Garden, The Octagon, The Terrace Room, The Loggia Room, Register Office, Council Chambers and Meeting Rooms.

You are on Location. Skip to the next section.

Location

• The venue is in a pedestrian area.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Twickenham.
• The nearest underground station is Richmond.

You are on Parking (York House). Skip to the next section.

Parking (York House)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • The car park is located directly outside the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 3 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 350cm x 490cm (11ft 6in x 16ft 1in).
  • The nearest Blue Badge bay is 27m (29yd 1ft) from the main entrance.
  • The furthest Blue Badge bay is 35m (38yd 10in) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • There is a road to cross between the car park and the entrance.
  • The road is generally quiet.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is a designated drop off point.
  • The drop off point is located outside the main entrance.
  • There is a dropped kerb from the drop off point.
  • There is not tactile paving on the dropped kerb.
• Comments View
  • There are 3 spaces available for electric vehicles (shown in photograph 4).
  • There is a maximum stay of 2 hours Monday to Friday between 09:00 and 17:00.
  • There are several other car parks in the surrounding area. For further information please click here (opens in new tab).

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • There is ramped/sloped and stepped access at this entrance.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The width of the door opening is 115cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 110cm.
• Ramp/Slope View
  • The ramp/slope is located on the left and right as you face the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • The step(s) is/are located in front of the entrance.
  • There is/are 3 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 13cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.

You are on Reception (York House). Skip to the next section.

Reception (York House)

• The desk/counter is 5m (5yd 1ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are adjustable.
• There is a hearing assistance system.
• The hearing system is available only on request.
• The type of system is a portable loop.
• Staff are not trained to use the system.

You are on Inside Access (York House). Skip to the next section.

Inside Access (York House)

• There is level access to the service(s).
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

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• Comments View
  • Photographs 1-4 show the area by the reception on the ground floor.
  • Photographs 5 and 6 show the corridor leading from the reception area to the Council Chambers on the ground floor.
  • Photographs 7-9 show the corridors between The Clarendon Hall and The Octagon Room on the ground floor.
  • Photographs 10 and 11 show the first and second floors areas.
  • There are meeting rooms available on the ground floor next to the council chambers that were occupied at time of survey.
  • There is a meeting room available on the first floor that was occupied at time of survey.

You are on Council Chambers - Ground Floor. Skip to the next section.

Council Chambers - Ground Floor

• The Council Chamber is accessed via the main entrance for step-free access and is in the corridor to the right as you enter from the main entrance, midway along the corridor on the left.
• The entrance into the chamber is a double door with a locked leaf that opens towards you (pull) and has an opening width of 75cm.
• There is another entrance with the same criteria further along the corridor to the left.
• The room has seats without armrests available and tables throughout that are 77cm in height.
• The lighting level is varied throughout.
• At time of survey this room was occupied.

You are on The Terrace Room - Ground Floor. Skip to the next section.

The Terrace Room - Ground Floor

• The Terrace Room is accessed via the main entrance for step-free access just beyond the reception area and next to The Winter Garden.
• Access into the room is via double, heavy doors that open towards you (pull) and have an opening width of 120cm.
• The room has seats without armrests and tables which range in height from 70cm to 74cm.
• The Terrace Room is an elegant room with French windows leading directly out onto the Terrace and gardens. It is licensed to accommodate 40 seated and 10 standing guests.
• The lighting level is varied throughout.
• At time of survey the room was occupied.

You are on The Salon - Ground Floor. Skip to the next section.

The Salon - Ground Floor

• There is a stepped entrance leading from the York Hall Reception area, approximately 12 metres from the main entrance.
• Access into the room is via double doors with a locked leaf that open away from you (push), are heavy and have an opening width of 64cm.
• There are 3 steps (17cm high) with handrails on both sides just beyond the entrance.
• There is an accessible entrance via The Octagon Room at the rear of The Salon.
• The doors a double, heavy, open away from you (push) and have an opening width of 145cm.
• There are chairs without armrest and several tables at a height of 74cm.
• The Salon is an ornate room overlooking the driveway at the front of the house, licensed to accommodate 70 guests seated or accommodates a maximum of 60 people seated banquet style.
• The lighting level is varied throughout.

You are on Accessible Toilet (Council Chambers Corridor). Skip to the next section.

Accessible Toilet (Council Chambers Corridor)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 22m (24yd 2in) from the main entrance.
  • This accessible toilet is located in the corridor on the right as you enter from the main entrance, opposite the council chambers on the ground floor.
  • There is level access to this accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens by sliding (Bi-Fold).
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 91cm (2ft 12in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 144cm x 218cm (4ft 9in x 7ft 2in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is not a lateral transfer space.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and waste paper pedal bin disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer can be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is poor.
  • The lighting levels are medium.

You are on Standard Toilet(s) (Council Chambers Corridor). Skip to the next section.

Standard Toilet(s) (Council Chambers Corridor)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located in the corridor to the right as you enter from the main entrance, opposite the council chambers on the ground floor.
  • The female toilet(s) is/are approximately 21m (22yd 2ft) from the main entrance.
  • Inside the venue, there is level access to the female toilet(s).
  • Lighting levels are medium.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located in the corridor to the right as you enter from the main entrance, opposite the council chambers on the ground floor.
  • The male toilet(s) is/are approximately 20m (21yd 2ft) from the main entrance.
  • Inside the venue, there is level access to the male toilet(s).
  • Lighting levels are medium.

You are on Other Floors (York Hall Reception Area). Skip to the next section.

Other Floors (York Hall Reception Area)

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• Steps View
  • The floors which are accessible by stairs are G, 1 and 2.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are medium.

You are on Lift (York Hall Reception Area). Skip to the next section.

Lift (York Hall Reception Area)

• There is a lift for public use.
• The lift is located to the far left, next to the stairs as you enter from the main entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are G, 1 and 2.
• Wall mounted information boards are not provided at lift landings.
• The lift is approximately 10m (10yd 2ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 70cm (2ft 4in).
• The dimensions of the lift are 88cm x 89cm (2ft 11in x 2ft 11in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does not have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does not have tactile markings.
• The lighting level in the lift is medium.

You are on Outside Access (The Octagon Room). Skip to the next section.

Outside Access (The Octagon Room)

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• Entrance View
  • This information is for the entrance located at the front of the venue, to the far left of the main entrance.
  • There is step-free access at this entrance.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width but one door is locked.
  • The width of the door opening is 77cm.

You are on The Octagon Room - Ground Floor. Skip to the next section.

The Octagon Room - Ground Floor

• The Octagon Room is at the rear of The Salon and can be accessed via the Octagon entrance, The Clarendon entrance and The Salon.
• Access from The Salon is via permanently held open double doors that open towards you (pull) and have an opening width of 145cm.
• The Octagon Room acts as a portal to The Hyde, The Loggia and The Studio.
• The room has seats without armrests and a table in the centre that at a height of 72cm.
• The lighting level is varied throughout.

You are on The Winter Garden - Ground Floor. Skip to the next section.

The Winter Garden - Ground Floor

• The Winter Garden is next to The Salon and can be accessed via the Octagon Room entrance for step-free access and also via The Salon or The Studio.
• There is stepped access via the York House Reception Area entrance.
• Access from The Salon is via permanently held open double doors that open towards you (pull) and have an opening width of 145cm.
• Access from The Studio is via a single, heavy door that opens towards you (pull) and has an opening width of 85cm.
• Access from York House Reception area is via a single, heavy door that opens towards you (pull) and has an opening width of 112cm.
• There are 3 steps (17cm high) with a handrail on the left going up immediately beyond the entrance.
• The room has seats without armrests and tables in the centre at a height of 70cm.
• The Winter Garden accommodates 40 people for a sit down meal banquet style and is suitable for an evening dance, party or disco.
• The lighting level is varied throughout.

You are on The Studio - Ground Floor. Skip to the next section.

The Studio - Ground Floor

• The Studio is at the rear of The Winter Garden and can be accessed via the Octagon Room entrance for step-free access.
• Access from The Octagon Room is a single, heavy door that opens towards you (pull) and has an opening width of 89cm.
• Access from The Winter Garden is via a single, heavy door that opens towards you (pull) and has an opening width of 85cm.
• The room has seats without armrests and tables configured in a U shape in the centre at a height of 77cm.
• The lighting level is varied throughout.

You are on The Loggia - Ground Floor. Skip to the next section.

The Loggia - Ground Floor

• The Loggia is next to The Studio and can be accessed via the Octagon Room entrance for step-free access.
• Access from The Octagon Room is via a single, heavy door that opens towards you (pull) and has an opening width of 86cm.
• There is 1 step (21cm high) without handrails immediately beyond the entrance.
• There is a portable ramp that can be put in place to overcome the step.
• The width of the portable ramp is 83cm.
• The room has seats without armrests and a table at the rear at a height of 74cm.
• The lighting level is varied throughout.

You are on The Hyde Room - Ground Floor. Skip to the next section.

The Hyde Room - Ground Floor

• The Hyde Room is accessed from the Octagon Room and has step-free access via the Octagon Room entrance.
• Access is via double, heavy doors that open away from you (push) and have an opening width of 145cm.
• The Hyde Room can accommodate up to 60 people banquet style and is suitable for an evening dance, parties or discos.
• The lighting level is varied throughout.
• At time of survey the room was occupied.

You are on Outside Access (The Clarendon Hall). Skip to the next section.

Outside Access (The Clarendon Hall)

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• Entrance View
  • This information is for the entrance located at the front of Clarendon Hall.
  • There is ramped/sloped access at this entrance.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width but one door is locked.
  • The width of the door opening is 70cm.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width but one door is locked.
  • The door(s) is/are heavy.
  • The width of the door opening is 70cm.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is slight.

You are on The Clarendon Hall - Ground Floor. Skip to the next section.

The Clarendon Hall - Ground Floor

• Clarendon Hall is accessed via the Clarendon Hall entrance for step-free access and can be accessed from the Octagon Room entrance also.
• Access is via double, heavy doors that open towards you (pull) and have an opening width of 145cm.
• The room has seats without armrests and tables that can be placed where required.
• The height of the tables is 70cm.
• The Clarendon Hall offers accommodation for approximately 150-200 guests banquet style and is also suitable for an evening dance, party or disco.
• The lighting level is varied throughout.

You are on Accessible Toilet (The Clarendon Hall). Skip to the next section.

Accessible Toilet (The Clarendon Hall)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is no signage on or near the toilet door.
  • This accessible toilet is approximately 5m (5yd 1ft) from the Clarendon Hall entrance.
  • The accessible toilet is located to the left as you enter.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens by sliding.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 81cm (2ft 8in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 180cm x 235cm (5ft 11in x 7ft 9in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 115cm (3ft 9in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are waste paper pedal bin and sanitary disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is poor.
  • The lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the accessible toilet.
  • The height of the baby change table once extended is 85cm (2ft 9in).

You are on Standard Toilet(s) (The Clarendon Hall). Skip to the next section.

Standard Toilet(s) (The Clarendon Hall)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located to the left as you enter.
  • The female toilet(s) is/are approximately 7m (7yd 1ft) from the Clarendon Hall entrance.
  • Inside the venue, there is level access to the female toilet(s).
  • Lighting levels are bright.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located to the left as you enter.
  • The male toilet(s) is/are approximately 9m (9yd 2ft) from the Clarendon Hall entrance.
  • Inside the venue, there is level access to the male toilet(s).
  • Lighting levels are bright.

You are on Outside Access (Register Office). Skip to the next section.

Outside Access (Register Office)

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• Entrance View
  • This information is for the entrance located at the front of the Register Office and to the left of The Clarendon Hall entrance.
  • There is step-free access at this entrance.
  • There is an intercom.
  • The height of the intercom is 126cm (4ft 2in).
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The width of the door opening is 97cm.

You are on Inside Access (Register Office). Skip to the next section.

Inside Access (Register Office)

• There is level access to the service(s).
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

You are on Reception (Register Office). Skip to the next section.

Reception (Register Office)

• The desk/counter is 11m (12yd 1in) from the Register Office entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is low (76cm or lower).
• The lighting levels are medium.
• There is a hearing assistance system.
• The hearing system is available only on request.
• The type of system is a portable loop.
• Staff are trained to use the system.

You are on Accessible Toilet (Register Office 1). Skip to the next section.

Accessible Toilet (Register Office 1)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 16m (17yd 1ft) from the Register Office entrance.
  • This accessible toilet is located to the far right as you enter.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 80cm (2ft 7in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 140cm x 205cm (4ft 7in x 6ft 9in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 70cm (2ft 4in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 124cm (4ft 1in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.

You are on Accessible Toilet (Register Office 2). Skip to the next section.

Accessible Toilet (Register Office 2)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 14m (15yd 11in) from the Register Office entrance.
  • This accessible toilet is located to the far right as you enter.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 80cm (2ft 7in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 155cm x 240cm (5ft 1in x 7ft 10in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 86cm (2ft 10in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary disposal units.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 124cm (4ft 1in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the accessible toilet.
  • The height of the baby change table once extended is 77cm (2ft 6in).

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Additional Info

• Documents can be requested in Braille.
• Documents are available in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located in the grounds of York House.
• A member of staff trained in BSL skills is not normally on duty.