You are on Overview. Skip to the next section.

Overview

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• About View
  • This is a leisure centre offering many facilities.
  • Facilities available in the venue include: main pool, teaching pool, changing areas, sports hall, cycle studio, fitness studios, gym.
  • View information on opening times.
• Parking and Public Transport View
  • The venue does not have its own car park.
  • The nearest underground station is Canada Water.
  • The nearest overground station is Canada Water.
  • For the latest travel options and information you can plan your travel using Traveline (opens new tab).
  • View information on getting here (opens new tab) .
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There is step-free level access throughout, this may include the use of a lift.
  • Access throughout may include manual doors and doors permanently held open.
  • Floors G, B1 and B2 can be accessed via a standard lift and stairs.
• Getting Help and Assistance View
  • There is seating available.
  • There is a portable hearing assistance system.
  • There is not a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Additional facilities/services include: phone charging points and Wi-Fi.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 2 toilets with adaptations.
  • Toilets with adaptations are located on floor B1 and in the dry side changing area.
  • All toilets with adaptations have a right hand transfer space.
  • Ambulant toilet facilities are located in the wet and dry side changing areas.
  • The male and female step-free standard toilet facilities are located in the wet and dry side changing areas.
• Changing Places and Changing Facilities View
  • The changing facilities which have adaptations are located in the wet side (group change) changing area.
  • Standard changing facilities are located in the wet and dry side changing areas.
  • Parent and baby changing facilities are located in the wet side (group change) changing area.
• Washroom and Shower Facilities View
  • The shower facilities which have adaptations are located in the wet and dry side changing areas.
  • Standard shower facilities are located in the wet and dry side changing areas.

You are on Main Entrance. Skip to the next section.

Main Entrance

• This entrance is located at the front of the building.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There is a single automatic door at this entrance.
• The door opens by sliding.
• The width of the opening is 150cm.
• There is a small lip on the threshold of the opening.
• The door has a low visual contrast.
• There is a second set of double automatic doors.
• The second set of doors open by sliding.
• The width of the opening is 265cm.
• There is a small lip on the threshold of the opening.
• The second set of doors have a low visual contrast.

You are on Getting Around. Skip to the next section.

Getting Around

• There is step-free level access throughout all areas, this may include the use of a lift.
• Access throughout may include manual doors and doors permanently held open.
• Some flooring is shiny.
• There is a high visual contrast between the walls and floor in the majority of walkways.
• Some of the walls have a reflective finish.
• There is background noise.
• Wayfinding signage is provided.
• Signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signs is consistent throughout.
• Seating available in the walkways includes: armchairs, sofas and stools.
• Lighting levels vary due to the size of the space.

You are on Reception. Skip to the next section.

Reception

• The reception is located ahead as you enter the main entrance.
• The distance from the main entrance is 5m.
• There is step-free level access to reception.
• The height of the reception desk is 110cm.
• There is a lowered section at the desk.
• The height of the lowered section is 77cm.
• The reception has patterned/distracting backgrounds.
• There is a portable hearing assistance system which is not clearly signed.
• The hearing assistance system was tested and working at the time of the survey.
• There is background noise in this area.
• Some flooring is shiny.
• Lighting levels vary due to the size of the space.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs with armrests and armchairs.
• Furniture available in this area includes: tables.
• There are security barriers with a wider opening which are operated by staff.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located to the left of reception.
• The distance from the main entrance is 16m.
• The most accessible route to the lift has step-free level access.
• Ground floor, B1 and B2 are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a high visual contrast.
• None of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 123cm.
• The internal dimensions of the lift are 145cm (width) x 268cm (depth).
• The internal lift control buttons have tactile markings and a high visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a visual floor indicator and an audible announcer.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
• There are other lifts available at this location which are of a similar size.

You are on Stairs. Skip to the next section.

Stairs

• The stairs surveyed are located to the left of reception.
• Ground floor, B1 and B2 can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 16cm.
• The depth of the steps is between 30cm and 45cm.
• Lighting levels vary due to the size of the space.

You are on Gym. Skip to the next section.

Gym

• The gym is located on the ground floor, to the left of reception.
• There is step-free level access into the gym.
• There are double manual doors with a low visual contrast.
• The doors open towards you.
• The width of the opening is 190cm.
• There is step-free level access throughout.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The gym is not staffed.
• The walls and floor visual contrast varies between low and high.
• There is some clear manoeuvring space between equipment (150cm x 150cm).
• Equipment includes free weights and cable resistance machines.
• Seating available in this area includes: benches.
• There is not a hearing assistance system.
• There is background noise in this area.
• Lighting levels vary due to the size of the space.

You are on Changing Area (Dry Side - Male). Skip to the next section.

Changing Area (Dry Side - Male)

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• Changing Area View
  • The male changing area was surveyed.
  • The changing area is located to the left side of the gym.
  • The distance from the gym entrance is 21m.
  • The most accessible route to the changing area has step-free level access and manual doors.
  • There is step-free level access into the changing area.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 83cm.
  • Internally the door has a high visual contrast.
  • Facilities in this area include: changing cubicles, toilets, showers, a changing bench and lockers.
  • There are lockers at a suitable height for a wheelchair user.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
• Toilet Facilities View
  • There is step-free level access to the toilet facilities.
  • There are ambulant toilet facilities available.
  • The ambulant cubicle has horizontal grab rails on both sides.
  • There is a wash basin, a wall mounted soap dispenser and a hand dryer available.
  • The wash basin has a push tap.
• Shower Facilities View
  • There is step-free level access to the shower facilities.
  • There is a fixed height shower head.
  • The shower controls are push.
  • There is no shower seat.

You are on Shower with Adaptations (Dry Side Changing - Male). Skip to the next section.

Shower with Adaptations (Dry Side Changing - Male)

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• Location and Access View
  • The shower surveyed is located in the dry side changing area (male).
  • The distance from the dry side changing area entrance is 12m.
  • The most accessible route to the shower has step-free level access.
  • There is step-free level access into the facility.
  • There is written text signage on or near the door.
  • The door opens outwards and has a low visual contrast.
  • The width of the door opening is 69cm.
  • The door has a lever twist lock.
  • Internally the door has a low visual contrast.
  • There is not a grab rail on the internal door .
• Dimensions and Features View
  • There is not room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
  • There is a fixed height shower head.
  • The shower controls are push.
  • There is no shower seat.
  • There are grab rails for the shower.
  • The grab rails have a high visual contrast.
  • The dropdown rails have a high visual contrast.
  • There is no emergency alarm for the shower.
  • There is no mirror.
  • There is no shelf.
  • The facility has no disposal facilities.
  • There is one coat hook.
  • The coat hook is 153cm from the floor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Toilet with Adaptations - (Dry Side Changing - Male) - Right Hand Transfer. Skip to the next section.

Toilet with Adaptations - (Dry Side Changing - Male) - Right Hand Transfer

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• Location and Access View
  • The toilet surveyed is located to the right as you enter the dry side changing area.
  • The distance from the dry side changing area entrance is 3m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 88cm.
  • The door has a lever twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 162cm (width) x 242cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet.
  • The lateral transfer space is 102cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a medium visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a medium visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a medium visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 89cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 70cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a medium visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 109cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a low visual contrast.
  • The hand dryer is 102cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a full length mirror.
  • There is an unobstructed shelf.
  • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
  • The cubicle has a sanitary bin.
  • There are multiple coat hooks.
  • The coat hooks are 107cm and 142cm from the floor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade, and unshaded light sources.

You are on Changing Area (Wet Side Changing - Male). Skip to the next section.

Changing Area (Wet Side Changing - Male)

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• Changing Area View
  • The male changing area was surveyed.
  • The changing area is located on floor B1, to the left as you exit the lift.
  • The distance from the lift is 14m.
  • The most accessible route to the changing area has step-free level access.
  • There is step-free level access into the changing area.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 82cm.
  • Internally the door has a high visual contrast.
  • Facilities in this area include: changing cubicles, toilets, showers, a changing bench and lockers.
  • There are lockers at a suitable height for a wheelchair user.
  • Lighting levels vary due to the size of the space.
• Toilet Facilities View
  • There is step-free level access to the toilet facilities.
  • There are ambulant toilet facilities available.
  • The ambulant cubicles have horizontal grab rails on both sides.
  • There is a wash basin, a wall mounted soap dispenser and a hand dryer available.
  • The wash basin has a push tap.
• Shower Facilities View
  • There is step-free level access to the shower facilities.
  • There is a fixed height shower head.
  • The shower controls are push.

You are on Changing Room with Adaptations (Wet Side Changing - Group Change). Skip to the next section.

Changing Room with Adaptations (Wet Side Changing - Group Change)

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• Location and Access View
  • The changing room surveyed is located in the wet side changing area (group change).
  • The distance from the lift is 24m.
  • The most accessible route to the changing room has step-free level access and manual doors.
  • There is step-free level access into the changing room.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 87cm.
  • The door has a lever twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • Facilities available in the changing room include: a toilet, a wash basin and a wheel-in shower.
  • The dimensions of the changing room are 215cm (width) x 265cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right of the toilet as you look at it.
  • The lateral transfer space is 135cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a medium visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a medium visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a medium visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 89cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 73cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a medium visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 102cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a low visual contrast.
  • The hand dryer is 100cm from the floor.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a full length mirror.
  • There is an unobstructed shelf.
  • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
  • The changing room has a sanitary bin.
  • There are no coat hooks.
  • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
  • There is an adjustable shower head which can also be detached.
  • There is a flip-down shower seat.
  • The shower seat is 40cm from the floor.
  • The shower controls are lever mixer.
  • There are grab rails and dropdown rails for the shower.
  • The shower grab rails have a medium visual contrast.
  • The shower dropdown rails have a medium visual contrast.
  • There is no emergency alarm for the shower.
  • The walls and floor have a high visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Toilet with Adaptations - (Wet Side Changing - Male) - Left Hand Transfer. Skip to the next section.

Toilet with Adaptations - (Wet Side Changing - Male) - Left Hand Transfer

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• Location and Access View
  • The toilet surveyed is located in the wet side changing area (male).
  • The distance from the wet side changing area entrance is 20m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 89cm.
  • The door has a lever twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 162cm (width) x 255cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 93cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a medium visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a medium visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a medium visual contrast.
  • The toilet seat is 50cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 89cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 75cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a medium visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 105cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a low visual contrast.
  • The hand dryer is 100cm from the floor.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a full length mirror.
  • There is an unobstructed shelf.
  • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
  • The cubicle has a nappy/incontinence items bin and a sanitary bin.
  • There are multiple coat hooks.
  • The coat hooks are 108cm and 142cm from the floor.
  • The height of the baby change facility when in use is 101cm.
  • The walls and floor have a high visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade, and unshaded light sources.

You are on Shower with Adaptations (Wet Side Changing - Male). Skip to the next section.

Shower with Adaptations (Wet Side Changing - Male)

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• Location and Access View
  • The shower surveyed is located in the wet side changing area (male).
  • The distance from the wet side changing area entrance is 10m.
  • The most accessible route to the shower has step-free level access.
  • There is step-free level access into the facility.
  • There is written text signage on or near the door.
  • The door opens outwards and has a low visual contrast.
  • The width of the door opening is 85cm.
  • The door has a lever twist lock.
  • Internally the door has a low visual contrast.
  • There is not a grab rail on the internal door .
• Dimensions and Features View
  • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
  • There is an adjustable shower head which can also be detached.
  • The shower controls are lever mixer.
  • There is a flip-down shower seat.
  • The shower seat is 40cm from the floor.
  • There are grab rails and dropdown rails for the shower.
  • The grab rails have a high visual contrast.
  • The dropdown rails have a high visual contrast.
  • There is a pull cord emergency alarm for the shower within 10cm from the floor.
  • There is no mirror.
  • There is no shelf.
  • The facility has no disposal facilities.
  • There is one coat hook.
  • The coat hook is 153cm from the floor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.