You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the area.
• This venue is situated in Rotherhithe.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Canada Water.
• The nearest underground station is Canada Water.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are available.
  • The dimensions of the marked Blue Badge bays are 244cm x 500cm (8ft x 16ft 5in).
  • On street Blue Badge parking is located at the side of the building.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Plaza Entrance). Skip to the next section.

Outside Access (Plaza Entrance)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• The main door(s) open by revolving.
• The door(s) is / are heavy.
• The door opening is 145cm (4ft 9in) wide.

You are on Outside Access (Plaza Accessible Entrance). Skip to the next section.

Outside Access (Plaza Accessible Entrance)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• The main door(s) open automatically (towards you).

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• Second set of doors View
  • The automatic doors are push pad activated.
  • The doors are single width.
  • The door opening is 103cm (3ft 5in) wide.

You are on Outside Access (Dockside Entrance). Skip to the next section.

Outside Access (Dockside Entrance)

• This information is for the entrance located at the rear of the building.
• There is level access into the venue.
• The main door(s) open by revolving.
• The door(s) is / are heavy.
• The door opening is 142cm (4ft 8in) wide.

You are on Outside Access (Dockside Accessible Entrance). Skip to the next section.

Outside Access (Dockside Accessible Entrance)

• This information is for the entrance located at the rear of the building.
• There is level access into the venue.
• The main door(s) open towards you (pull).

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• Second set of doors View
  • The automatic doors are push pad activated.
  • The doors are single width.
  • The door opening is 103cm (3ft 5in) wide.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are medium.

You are on Reception (Main). Skip to the next section.

Reception (Main)

• The desk is 10m (10yd 2ft) from the plaza accessible entrance.
• There is level access to reception from the entrance.
• The reception desk is high (110cm+).
• The desk has a low (76cm or lower) section.
• The lighting levels are medium.

You are on Library. Skip to the next section.

Library

• This library does not have a regular supply of books in Braille.
• This library does have a regular supply of books in large print.
• This library does have a regular supply of books in audio format.
• There is an ordering service.
• The library does have computers with accessible software.
• Auxiliary aids are available for computer users.
• A large text keyboard, large rollerball mouse and height adjustable chair is / are available.
• Equipment available for people with a visual impairment includes magnifiers.

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• Comments View
  • Supernova.

You are on Eating and Drinking (Culture Cafe). Skip to the next section.

Eating and Drinking (Culture Cafe)

• The following information is for the cafe.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is 14m (15yd 11in) from the plaza accessible entrance.
• The distance between the floor and the lowest table is 32cm (1ft 1in).
• The distance between the floor and the highest table is 102cm (3ft 4in).
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is available.
• Drinking straws are available.
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are not clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is varied hot and cold snacks and drinks.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-1-2.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are medium.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located straight ahead as you enter.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-M-1-2.
• The lift is 26m (28yd 1ft) from the plaza accessible entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 110cm (3ft 7in).
• The dimensions of the lift are 165cm x 165cm (5ft 5in x 5ft 5in).
• There are separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

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• Comments View
  • There are two identical lifts next to each other in the building.
  • On the ground floor and first floor you exit the lift through the same doors you entered.
  • On the second floor you exit through the separate exit doors.
  • Level M is a staff area and not open to the general public.

You are on Reception (First Floor). Skip to the next section.

Reception (First Floor)

• The desk is 5m (5yd 1ft) from the lift.
• There is level access to reception from the entrance.
• This is by lift.
• The reception desk is high (110cm+).
• The desk has a low (76cm or lower) section.
• The lighting levels are medium.
• There is not a hearing assistance system.

You are on Accessible Toilet (Ground Floor). Skip to the next section.

Accessible Toilet (Ground Floor)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is tactile and pictorial signage on or near the toilet door.
  • The accessible toilet is 31m (33yd 2ft) from the plaza accessible entrance.
  • The accessible toilet is located past the cafe counter and then to the right.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The door weight is heavy.
  • The dimensions of the accessible toilet are 175cm x 225cm (5ft 9in x 7ft 5in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 107cm (3ft 6in).
  • There is a dropdown rail on the transfer side.
  • There is not a flush on the transfer side.
  • The tap type is push.
  • There is not a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 95cm (3ft 1in).

You are on Accessible Toilet (First Floor). Skip to the next section.

Accessible Toilet (First Floor)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 11m (12yd 1in) from the lift.
  • The accessible toilet is located to the left as you exit the lift and then left again.
  • There is level access to the accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door weight is heavy.
  • The dimensions of the accessible toilet are 166cm x 225cm (5ft 5in x 7ft 5in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 95cm (3ft 1in).
  • There is a dropdown rail on the transfer side.
  • There is not a flush on the transfer side.
  • The tap type is push.
  • There is not a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 92cm (3ft).

You are on Accessible Toilet (Second Floor). Skip to the next section.

Accessible Toilet (Second Floor)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 12m (13yd 4in) from the lift.
  • The accessible toilet is located through the door opposite the lift exit.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door weight is heavy.
  • The dimensions of the accessible toilet are 160cm x 220cm (5ft 3in x 7ft 3in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 97cm (3ft 2in).
  • There is a dropdown rail on the transfer side.
  • There is not a flush on the transfer side.
  • The tap type is push.
  • There is not a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is fully functional.
  • It is not a push button style of alarm.
  • Disposal facilities are available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • There is a hand dryer.
  • The hand dryer can be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Comments View
  • There is another accessible toilet of identical configuration next to this one.
  • Access to both toilets is via key card from the corridor.
  • Both of the accessible toilets located on level 2 are provided for customers who have booked to use the meeting rooms, they are not for general public use.

You are on Accessible Changing Room (First Floor). Skip to the next section.

Accessible Changing Room (First Floor)

• There are accessible changing rooms available.
• The facility is 12m (13yd 4in) from the lift.
• The door opens outwards.
• The width of the door is 90cm (2ft 11in).
• The door is locked by a twist lock.
• The dimensions of the accessible changing room are 250cm x 219cm (8ft 2in x 7ft 2in).
• There is a lateral transfer space.
• As you face the toilet pan the transfer space is on the right.
• The lateral transfer space is 167cm (5ft 6in).
• There is a dropdown rail on the transfer side.
• There is not a flush on the transfer side.
• Wall mounted rails are available.
• The toilet seat is 45cm (1ft 6in) above floor level.
• There is a sink.
• The sink can be reached from seated on the toilet.
• The height of the sink is 73cm (2ft 5in).
• The tap type is push.
• There is a mixer tap.
• There is an emergency alarm in the cubicle.
• The emergency alarm is not fully functional.
• The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
• There is not a locker within the accessible changing room.
• There is a changing bench.
• The facility changing bench is wall mounted.
• The facility changing bench height is adjustable.
• The length of the bench is 167cm (5ft 6in).
• There is not a wheel in shower.

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• Comments View
  • The controls to operate the adult changing unit can be obtained from the first floor reception.

You are on Standard Toilet(s) (Ground Floor). Skip to the next section.

Standard Toilet(s) (Ground Floor)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female Toilet(s) View
  • The female toilets are located past the cafe counter and then to the right.
  • The female toilets are 32m (34yd 2ft) from the plaza accessible entrance.
  • Inside the venue, there is level access to the female toilet.
  • Lighting levels are medium.
• Access to Standard Male Toilet(s) View
  • The male toilets are located ahead as you enter and then on the right.
  • The male toilets are 14m (15yd 11in) from the plaza accessible entrance.
  • Inside the venue, there is level access to the male toilet.
  • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Lighting levels are medium.

You are on Standard Toilet(s) (First Floor). Skip to the next section.

Standard Toilet(s) (First Floor)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Shared Toilet(s) View
  • The unisex toilets are located to the left as you exit the lift and then left again.
  • Unisex toilets are 17m (18yd 1ft) from the lift.
  • Inside the venue, there is level access to the unisex toilet.
  • This is by lift.
  • Lighting levels are medium.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.