Access Guide
Overview
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About
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- This is a crematorium.
- Facilities available in the venue include: a chapel, a waiting room, formal gardens, seating.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest parking is located to the left of the building.
- The nearest overground station is Honor Oak Park.
- The nearest train station is Crofton Park.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free access via ramp at the most accessible entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: the right side of the formal gardens.
- The following areas have stepped access: the mezzanine seating.
- Access throughout may include narrow walkways and narrow openings.
- The mezzanine can be accessed via stairs.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Related Access Guides View
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located to the left side of the chapel, under the arch.
- The toilet with adaptations has a left hand transfer space.
- The male and female step-free standard toilet facilities are located to the left side of the chapel, under the arch.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located within the toilet with adaptations.
Parking
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Car Park
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- The car park is located to the left side of the building.
- The car park is open air/surface.
- The car park surface consists of tarmac and loose chippings.
- There are 3 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 480cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 125cm.
- The nearest designated bay is 12m from the chapel entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
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Charges and Restrictions
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- This car park is for visitors only.
- Parking is free for all users.
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Drop-off Point
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- There is not a designated drop-off point available.
Chapel Entrance
- This entrance is located at the front of the chapel.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a steep gradient.
- The ramp is over 150cm wide with handrails on both sides.
- The ramp bypasses the steps.
- There are 6 steps with no handrails.
- The steps are clearly marked.
- The steps have tactile markings at the top and bottom.
- The height of the steps is between 15cm and 18cm.
- The depth of the steps is not between 30cm and 45cm.
- There are double manual doors at this entrance.
- The doors are permanently held open.
- The width of the opening is 162cm.
- The doors have a high visual contrast.
- There is a second set of double manual doors, however one door is locked or bolted.
- The locked door can be opened on request.
- The second door is permanently held open.
- The width of the opening is 82cm.
- There is a small lip on the threshold of the opening.
- The second set of doors have a high visual contrast.
- There is step-free level access as you enter.
Getting Around
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the mezzanine seating.
- Access throughout may include narrow walkways and narrow openings.
- Some flooring is shiny.
- There is a high visual contrast between the walls and floor in the majority of walkways.
- There is no (or very little) background noise.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Lighting levels vary due to the size of the space.
- Lighting levels are adjustable in some areas.
Chapel
- The chapel is located ahead as you enter.
- There is step-free level access into this area.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the mezzanine seating.
- Access throughout the area may include narrow openings.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs without armrests and benches.
- Some seating is fixed.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the function/event.
- Wayfinding signage is not provided.
- Lighting levels vary due to the size of the space.
- Lighting levels are adjustable.
Stairs to Mezzanine
- The stairs surveyed are located to the left as you enter the chapel entrance, prior to the second door.
- The ground floor and mezzanine floor can be accessed by these stairs.
- There are 15 steps between floors.
- The steps are unmarked and have a handrail on the right going up.
- The handrail is easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail does not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Waiting Room
- The room is located to the left of the chapel.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door is permanently held open.
- The width of the opening is 87cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: armchairs and sofas.
- Furniture available in the room includes: coffee tables.
- Some seating is fixed.
- There is not a hearing assistance system.
- Additional facilities/services include: a flashing fire alarm.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Toilet with Adaptations (Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located to the left of the chapel.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 87cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 154cm (width) x 285cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 78cm (from the side of the toilet pan).
- There is a spatula flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 98cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 75cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a low visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 109cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 94cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 122cm and 174cm from the floor.
- The height of the baby change facility when in use is 90cm.
- The walls and floor have a medium visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Outdoor Spaces
- The following is available in this area: formal gardens.
- Outdoor areas consist of concrete or tarmac, grass and paving slabs.
- There are footpaths throughout.
- The majority of the paths are not wide enough for wheelchair users.
- The following areas have step-free access via ramps or slopes: the right side of the formal gardens.
- There are seats situated along the paths for people to rest.
- The paths have uneven surfaces.
