Skip to main content
The new name for DisabledGo

Peckham Pulse Healthy Living Centre

10 Melon Road, Peckham, SE15 5QN

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Overview

  • About View
    • This is a leisure centre with multiple facilities available.
    • Facilities available in the venue include: pool, children's pool, gym, cycle studio, fitness studios, creche, soft play.
    • View information on opening times.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free level access at the most accessible entrance.
    • There is step-free level access throughout the majority of areas, this may include the use of a lift.
    • The following areas have step-free access via ramps or slopes: the walkway to the gym and the walkway to the pool viewing area.
    • The following areas have stepped access: the internal 3 floors of the gym.
    • Access throughout may include manual doors, doors permanently held open, automatic doors and narrow walkways.
    • The ground floor, mezzanine and first floor can be accessed via a standard lift and stairs.
  • Getting Help and Assistance View
    • There is seating available.
    • There is a portable hearing assistance system.
    • You can borrow or hire the following equipment: a manual wheelchair.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: phone charging points and Wi-Fi.
    • Staff receive the following training: disability awareness.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 4 toilets with adaptations.
    • Toilets with adaptations are located on the ground floor and on the mezzanine floor.
    • The transfer space varies between left and right in the toilets with adaptations.
    • Ambulant toilet facilities are located in the wet side changing village.
    • The shared step-free standard toilet facilities are located on the mezzanine floor.
    • The male and female step-free standard toilet facilities are located in the wet side changing village.
  • Changing Places and Changing Facilities View
    • The changing facilities which have adaptations are located in the wet and dry side changing villages.
    • Standard changing facilities are located on the ground and first floors.
    • Parent and baby changing facilities are located on the ground floor.
  • Washroom and Shower Facilities View
    • The shower facilities which have adaptations are located in the wet and dry side changing villages.
    • Standard shower facilities are located in all changing areas.

Parking

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • On-street Parking View
    • On-street designated Blue Badge parking is available.
    • The on-street designated Blue Badge parking bays are located on Peckham High Street.
    • The Blue Badge bays are signposted but have no markings.

Main Entrance

  • This entrance is located at the front of the building.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is a single automatic door at this entrance.
  • The door opens away from you.
  • The width of the opening is 98cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low visual contrast.
  • There is a second set of double automatic doors.
  • The second set of doors open by sliding.
  • The width of the opening is 163cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a low visual contrast.

Getting Around

  • There is step-free level access throughout all areas, this may include the use of a lift.
  • The following areas have step-free access via ramps or slopes: the walkway to the gym and the walkway to the pool viewing area.
  • The following areas have stepped access: the internal 3 floors of the gym.
  • Access throughout may include manual doors, doors permanently held open, automatic doors and narrow walkways.
  • Some flooring is shiny.
  • There is a high visual contrast between the walls and floor in all areas.
  • Some of the walls have a reflective finish.
  • There is background noise in some areas of the venue.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available in the walkways includes: chairs without armrests.
  • Lighting levels vary due to the size of the space.

Reception

  • The reception is located ahead and to the left as you enter the building.
  • The distance from the main entrance is 4m.
  • There is step-free level access to reception.
  • The height of the reception desk is 105cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 76cm.
  • The reception has patterned/distracting backgrounds.
  • There is a portable hearing assistance system which is not clearly signed.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is no (or very little) background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There are security barriers with a wider opening which are operated by staff.

Parent and Baby Room / Feeding Room

  • The room surveyed is located on the ground floor, to the right as you enter through the security barriers.
  • The distance from the main entrance is 11m.
  • The most accessible route to the room has step-free level access and narrow walkways.
  • There is step-free level access into the room.
  • There is pictorial and written text signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 77cm.
  • Internally the door has a high visual contrast.
  • The height of the baby change facility when in use is 91cm.
  • There is a wash basin, a hand dryer, a mirror and a coat hook in the room.
  • The wash basin has a twist/turn tap.
  • The room has a nappy/incontinence items bin.
  • The walls and floor have a high visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Changing Area (Wet Side Changing Village)

  • Changing Area View
    • The male changing area was surveyed.
    • The changing area is located on the ground floor, to the rear of the venue.
    • The distance from the main entrance is 29m.
    • The most accessible route to the changing area has step-free level access and narrow walkways.
    • There is step-free level access into the changing area.
    • The door opens outwards and has a low visual contrast.
    • The width of the door opening is 87cm.
    • Internally the door has a low visual contrast.
    • Facilities in this area include: changing cubicles, toilets, showers, a changing bench and lockers.
    • There are lockers at a suitable height for a wheelchair user.
    • Lighting levels vary due to the size of the space.
  • Toilet Facilities View
    • There is step-free level access to the toilet facilities.
    • There are ambulant toilet facilities available.
    • The ambulant cubicles have horizontal grab rails on both sides.
    • There is a wash basin, a wall mounted soap dispenser and a hand dryer available.
    • The wash basin has a push tap.
  • Shower Facilities View
    • There is step-free level access to the shower facilities.
    • There is an adjustable shower head which can also be detached.
    • The shower controls are twist/turn.
    • There is a flip-down shower seat.
    • There are grab rails for the shower.

Bathroom with Adaptations (Wet Side - Accessible Changing - Left Hand Transfer)

  • Location and Access View
    • The bathroom surveyed is located in the wet side changing village.
    • The distance from the wet side changing village entrance is 17m.
    • The most accessible route to the bathroom has step-free level access.
    • There is step-free level access into the bathroom.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 80cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the bathroom are 235cm (width) x 248cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 164cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 49cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 91cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 76cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin rails have a high visual contrast.
    • There is not a soap dispenser.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 100cm from the floor.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is a mirror.
    • There is no shelf.
    • The bathroom has a sanitary bin.
    • There are multiple coat hooks.
    • The coat hooks are 106cm and 143cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • The bathroom has a wheel-in shower.
    • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is an adjustable shower head which can also be detached.
    • The shower controls are lever mixer.
    • There is a flip-down shower seat.
    • The shower seat is 49cm from the floor.
    • There are grab rails for the shower.
    • The shower grab rails have a high visual contrast.

Pool

  • This is an indoor swimming pool.
  • There is step-free level access throughout this area.
  • Access throughout this area may include slippery surfaces.
  • There is not an emergency alarm at poolside.
  • Lighting levels vary due to the size of the space.
  • Access into the water is via steps.
  • There are 8 steps with handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of the steps throughout its length.
  • The steps are clearly marked.
  • The pool has a lifeguard on duty at all times.
  • The following adaptations are available for disabled people: manual hoist.
  • Additional facilities include: a children's pool.

Stairs (Main)

  • The stairs surveyed are located ahead, as you enter through the security barriers at reception.
  • The ground floor, mezzanine and first floor can be accessed by these stairs.
  • There are 20 steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The depth of the steps is between 30cm and 45cm.
  • The steps have open risers.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Lift

  • The lift surveyed is located to the rear of the venue.
  • The distance from the main entrance is 21m.
  • The most accessible route to the lift has step-free level access and narrow walkways.
  • The ground floor, mezzanine and first floor are accessed by this lift.
  • The lift door has a low visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • None of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 80cm.
  • The internal dimensions of the lift are 96cm (width) x 130cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a visual floor indicator and a list of floor services/facilities.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • There are other lifts available at this location which are of a similar size.

Gym

  • The gym is located on the first floor, to the left side of the leisure centre.
  • There is step-free level access into the gym.
  • There is a single manual door with a high visual contrast.
  • The door opens away from you.
  • The width of the opening is 86cm.
  • The following areas have stepped access: the internal 3 floors of the gym.
  • Access throughout may include manual doors.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The gym is staffed when open.
  • The walls and floor have a high visual contrast.
  • There is clear manoeuvring space between equipment (150cm x 150cm).
  • Equipment includes free weights and cable resistance machines.
  • Seating available in this area includes: benches.
  • There is a portable hearing assistance system which is not clearly signed.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is background noise in this area.
  • Lighting levels vary due to the size of the space.

Stairs (Gym)

  • The stairs surveyed are located in the centre of the gym.
  • The ground floor, mezzanine and first floor can be accessed by these stairs.
  • There are 17 steps between floors.
  • The steps are unmarked and have a handrail on the right going up.
  • The handrail is easy to grip.
  • The handrail covers the flight of stairs throughout its length.
  • The handrail does not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Toilet with Adaptations (Dry Side - Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located on the first floor, to the left side of the building.
    • The distance from the lift is 13m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 86cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 169cm (width) x 410cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 98cm (from the side of the toilet pan).
    • There is a lever flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 45cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 114cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 76cm from the floor.
    • The wash basin has a twist/turn tap.
    • The vertical grab rail is on the left as you face the wash basin.
    • The wash basin grab rail has a low visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 109cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low visual contrast.
    • The hand dryer is 115cm from the floor.
    • There is no emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a low visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Changing Area (Dry Side Changing Village)

  • Changing Area View
    • The male changing area was surveyed.
    • The changing area is located on the first floor, to the right side of the leisure centre.
    • The distance from the lift is 16m.
    • The most accessible route to the changing area has a slight ramp or slope and automatic doors.
    • There is step-free level access into the changing area.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 81cm.
    • Internally the door has a high visual contrast.
    • Facilities in this area include: changing cubicles, showers, a changing bench and lockers.
    • There are lockers at a suitable height for a wheelchair user.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • Shower Facilities View
    • There is step-free level access to the shower facilities.
    • There is an adjustable shower head which can also be detached.
    • The shower controls are twist/turn.
    • There is a flip-down shower seat.
    • There are grab rails for the shower.

Changing Room with Adaptations (Dry Side Changing Village)

  • Location and Access View
    • The changing room surveyed is located in the dry side changing village on the first floor.
    • The distance from the dry side changing village entrance is 5m.
    • The most accessible route to the changing room has step-free level access.
    • There is step-free level access into the changing room.
    • There is no signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 82cm.
    • The door has a sliding bolt lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • Facilities available in the changing room include: a changing table/bench.
    • The dimensions of the changing room are 143cm (width) x 173cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is not a soap dispenser.
    • There is not a towel dispenser.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is no mirror.
    • There is no shelf.
    • The changing room has no disposal facilities.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were low at the time of the survey.