Access Guide
Introduction
- Services / facilities within the building include the Cathedral, conference rooms, an education centre and a café.
Location
- The venue is situated within the centre of the city.
- This venue is situated in London.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is London Bridge.
- The nearest underground station is London Bridge.
Opening Times (Cathedral)
- Monday 08:00 - 18:00.
- Tuesday 08:00 - 18:00.
- Wednesday 08:00 - 18:00.
- Thursday 08:00 - 18:00.
- Friday 08:00 - 18:00.
- Saturday 08:30 - 18:00.
- Sunday 08:30 - 18:00.
Parking
- The venue does not have its own car park.
-
Public Car Parks
View
- There is not a car park for public use within 200m (approx).
-
On Street Blue Badge Parking
View
- On street marked Blue Badge bays are not available.
-
On Street Standard Parking
View
- Clearly signed and / or standard marked parking bays are not available.
-
Drop-off Point
View
- There is not a designated drop off point.
Outside Access (Main Entrance)
-
Entrance
View
- This information is for the entrance located at the front of the venue.
- There is step-free access at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) may be difficult to open.
- The door(s) is/are double width.
- The width of the door opening is 137cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 148cm.
Outside Access (Side Entrance)
- This information is for the entrance located off Millenium Courtyard.
- There is not level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are double.
- The door(s) is / are heavy.
- The width of the door opening is 175cm (5ft 9in).
-
Second set of doors
View
- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is / are double.
- The door(s) is / are heavy.
- The width of the door opening is 182cm (5ft 12in).
-
Comments
View
- Millenium Courtyard is accessed from Montague Street and this entrance leads into the lower part of Lancelot's Link.
- There is also an entrance off Cathedral Street leading to the top end of Lancelets Link, accessed by 3 medium steps with handrails both sides as shown in photograph 2.
- Millenium Courtyard is accessed from Montague Street and this entrance leads into the lower part of Lancelot's Link.
Outside Access (Cathedral Entrance)
- This information is for the entrance located off the Churchyard.
- There is not level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are double.
- The door(s) is / are permanently held open.
- The width of the door opening is 103cm (3ft 5in).
-
Second set of doors
View
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is / are double.
- The door(s) is / are heavy.
- The width of the door opening is 126cm (4ft 2in).
Level Change (Cathedral Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located immediately to the right beyond the entrance, leading down from Cathedral Street.
- The ramp/slope gradient is steep.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
- The width of the ramp/slope is 137cm (4ft 6in).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located immediately ahead beyond the entrance, leading down from Cathedral Street.
- There is/are 6 step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- The ramp/slope does bypass the step(s).
-
Comments
View
- Ramp overcomes the steps mentioned, which lead into the Churchyard.
Outside Access (Café Entrance)
- This information is for the entrance located to the left of the Millenium Courtyard.
- There is not level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 84cm (2ft 9in).
-
Second set of doors
View
- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is / are single (with a locked extension leaf).
- The door(s) is / are heavy.
- The width of the door opening is 87cm (2ft 10in).
Level Change (Café Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located In front of the Café Entrance.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
Inside Access
- There is not level access to the service(s).
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- The hearing assistance system was not tested at the time of the survey.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
-
Comments
View
- Hearing loops are fitted in the Cathedral and all of the conference rooms.
- There is level access to the Nave from the Cathedral entrance, and to the conference rooms from the main entrance, via the lift.
- Seating in the Cathedral can be moved, so wheelchair users can sit anywhere for services.
- Hearing loops are fitted in the Cathedral and all of the conference rooms.
Level Change (Cathedral)
- There is a ramp/slope to access this area/service.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- The width of the ramp/slope is 76cm (2ft 6in).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located on the South Aisle.
- There is/are 1 step(s) to the area/service.
- The lighting levels at the step(s) are moderate to good.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is not a/are not handrail(s) at the step(s).
-
Comments
View
- Then are a further 3 medium steps past here, shown in photograph 4, leading up to the Choir, which can be overcome by a permanent ramp 71 cm wide.
- From here, there is a further permanent ramp or 2 medium steps leading to the retrochoir, at the rear of the cathedral.
- The Harvard Chapel and retrochoir are accessible by steps only.
Level Change (Lancelot's Link)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located throughout the link.
- The ramp/slope gradient is steep.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located on the noth side of the cathedral.
- There is/are 7 step(s) to the area/service.
- The lighting levels at the step(s) are moderate to good.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- The ramp/slope does not bypass the step(s).
- There is a lift to access this area/service.
- The lift does bypass the step(s).
- The lift does not bypass the ramp/slope.
-
Comments
View
- The ramp leads from the main entrance, café and conference rooms to the link to the cathedral, shop and toilets.
- The steps lead from the cathedral to the top end of Lancelot's Link.
Lift (Platform)
- There is a lift for public use.
- The lift is located next to the stairs leading to Lancelot's Link.
- The lift is a platform lift.
- The platform lift accesses a small level change.
- Wall mounted information boards are provided at lift landings.
- The lift is approximately 20m (21yd 2ft) from the Cathedral entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 110cm (3ft 7in).
- The dimensions of the lift are 135cm x 174cm (4ft 5in x 5ft 9in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is moderate to good.
-
Comments
View
- The lift was out of service at the time of the survey.
Other Floors
-
Steps
View
- The floors which are accessible by stairs are B-G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting level is medium.
Lift
- There is a lift for public use.
- The lift is located to the left as you enter the main entrance.
- The lift is a standard lift.
- The floors which are accessible by this lift are B-G-1.
- Wall mounted information boards are provided at lift landings.
- The lift is approximately 17m (18yd 1ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 115cm x 130cm (3ft 9in x 4ft 3in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is moderate to good.
-
Comments
View
- Audio announcer and information board updated.
Eating and Drinking (Café)
- The following information is for the café.
- The café is located to the left before the main entrance.
- The bar does serve food.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 3m (3yd 10in) from the café entrance.
- The standard height for tables is 72cm.
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is not available.
- Drinking straws are available.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Gift shop
- Gift Shop is located at the top of Lancelot's Link, 5 meters from the Side Entrance or 3 meters from Lift (Platform).
- Accessed through permanently open double doors (147cm wide).
- Checkout with a counter height is 90cm.
- Maximum manoeuvre space 154cm.
Toilet with Adaptations (Basement - Right Hand Transfer)
- Accessible toilet facilities are available.
-
Location and Access
View
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 2m (2yd 7in) from the lift.
- This accessible toilet is located straight ahead from the lift on the basement level.
- There is not level access to this accessible toilet.
-
Features and Dimensions
View
- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from a member of staff or the Cathedral shop.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 84cm (2ft 9in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 120cm x 184cm (3ft 11in x 6ft).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 73cm (2ft 5in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and open waste paper bin disposal units.
- There is a/are coat hook(s).
- There are coat hooks in the toilet at 102cm and 190cm from the floor.
-
Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 124cm (4ft 1in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 118cm (3ft 10in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are moderate to good.
-
Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located Within the Accessible Toilet at Lancelot's Link.
- The height of the baby change table once extended is 88cm (2ft 11in).
Toilet with Adaptations (Lancelot's Link - Right Hand Transfer)
- Accessible toilet facilities are available.
-
Location and Access
View
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 6m (6yd 1ft) from the platform lift.
- This accessible toilet is located at the top end of Lancelot's Link, next to the entrance off Cathedral Street.
- There is level access to this accessible toilet.
-
Features and Dimensions
View
- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from a member of staff or the Cathedral shop staff.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 92cm (3ft).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 113cm x 207cm (3ft 8in x 6ft 9in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 78cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary disposal units.
- There is a/are coat hook(s).
- There are coat hooks in the toilet at 161cm and 174cm from the floor.
-
Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 123cm (4ft).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 75cm (2ft 6in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are moderate to good.
-
Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located Within the Accessible Toilet at Lancelot's Link.
- The height of the baby change table once extended is 88cm (2ft 11in).
Standard Toilet(s)
-
Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
-
Access to Standard Female Toilet(s)
View
- The female toilet facilities that were surveyed are located beside the Side Entrance.
- The female toilet(s) is/are approximately 3m (3yd 10in) from the platform lift.
- Inside the venue, there is level access to the female toilet(s).
- This is by lift.
- Lighting levels in the female toilets are good.
-
Access to Standard Male Toilet(s)
View
- The male toilet facilities that were surveyed are located beside the platform lift.
- The male toilet(s) is/are approximately 2m (2yd 7in) from the platform lift.
- Inside the venue, there is level access to the male toilet(s).
- Lighting levels in the male toilets are good.
-
Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located Within the Accessible Toilet at Lancelot's Link.
- The height of the baby change table once extended is 88cm (2ft 11in).
- Inside the venue, there is not level access to the baby change facility.
-
Comments
View
- The female toilets are located at the top of the steps linking the Cathedral and Lancelot's Link.
- The male toilets are located at the bottom of these steps.
- There are also standard toilets available in the basement, for the use of people using the conference rooms there only, and in the café, accessed by 15+ steps only.
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.
-
Comments
View
- A tactile plan of the cathedral is available on request.
- Wheelchairs are available for visitors to borrow.