Access Guide
Opening Times
- Monday 06:30 - 21:30.
- Tuesday 06:30 - 21:30.
- Wednesday 06:30 - 21:30.
- Thursday 06:30 - 21:30.
- Friday 06:30 - 21:30.
- Saturday 09:30 - 17:00.
- Sunday 09:30 - 14:00.
Location
- The venue is situated outside the centre of the area.
- This venue is situated in Highams Park.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Highams Park.
- The nearest underground station is Blackhorse Road.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located to the front of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 0 Blue Badge parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- There are no marked out bays in the car park and no designated area for Blue Badge holders.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the venue.
- There is not level access into the venue.
- The bell is not in a suitable position to allow wheelchair users to gain access.
- The main door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 85cm (2ft 9in).
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located to the left as you face the entrance.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
- The width of the ramp/slope is 112cm (3ft 8in).
Reception
- The desk/counter is 1m (3ft 3in) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are medium.
Inside Access
- There is not level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played in some parts of the venue.
- Motorised scooters are not welcomed in public parts of the venue.
- The lighting levels are varied.
Level Change (Inside Access)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located in the main corridor.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
- The width of the ramp/slope is 110cm (3ft 7in).
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on the left going up.
- There is not a landing.
- The lighting levels are medium.
Fitness Suite
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Access to Fitness Suite
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- The fitness suite is located straight ahead as you enter.
- The fitness suite is 4m (4yd 1ft) from the main entrance.
- There is step free access to the fitness suite.
- There are not doors into the fitness suite.
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Fitness Suite (General)
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- Staff receive no training in assisting disabled people.
- A portable hearing loop is not available for induction.
- There is not clear manoeuvring space between equipment.
- There is level access to all of the equipment.
Standard Changing Room
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 12m (13yd 4in) from the main entrance.
- The standard changing room(s) is/are approximately 11m (12yd 1in) from the reception desk.
- The standard changing room(s) is/are approximately 14m (15yd 11in) from the fitness suite.
- The standard changing room(s) surveyed is/are located upstairs to the right.
- There is not level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is not level access to the shower facilities.
- The shower cubicle(s) / area is / are accessed via a deep step.
Standard Shower
- There is one deep step to access the facility.
Accessible Toilet
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Shared Toilet(s)
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- The unisex toilets are located towards the rear of the venue.
- Unisex toilets are 8m (26ft 3in) from the main entrance.
- Inside the venue, there is not level access to the unisex toilet.
- Lighting levels are medium.
Level Change (Standard Toilets)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located in the main corridor.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in the main corridor.
- There is/are 1 step(s) to the area/service.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is not a/are not handrail(s) at the step(s).
- The ramp/slope does not bypass the step(s).
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Comments
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- The step is located off of the ramp, leading into the standard toilets.
Additional Info
- Documents are not available in Braille.
- Documents are available in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located to the side of the building.
- A member of staff trained in BSL skills is not normally on duty.