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Leyton Orient Football Club

Matchroom Stadium, Brisbane Road, Leyton, London, E10 5NF

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Access Guide

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Introduction

  • Please be aware that this access guide was surveyed on a ‘non-match’ day, and that disabled supporters have advised us that on a busy match day/night the access experience can vary.
  • We would encourage you to fully research this with the club concerned before attending a fixture.
  • If you require further information or would like to know more please visitThe National Association of Disabled Supporters (NADS)website at:.
  • www.nads.org.uk.
  • NADS is the national registered charity which represents the views, issues and concerns of disabled football supporters to football and governmental authorities and provides independent advice on disability issues as they affect the football, cricket and rugby communities.
  • Their key objectives are to promote an inclusive agenda, raise disability awareness through sport and ensure an equality of experience for all fans.

Location

  • The venue is situated within the centre of the area.
  • This venue is situated in Leyton.
  • The venue is situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Leyton.
  • The nearest underground station is Leyton.

Parking

  • The venue does have its own car park.
  • Parking is free for all users.
  • The car park type is open air/surface.
  • The car park is behind the South Stand on Buckingham Road.
  • There are 3 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 355cm x 610cm (11ft 8in x 20ft 0in).
  • The nearest designated bay is 15m (16yd) from the stand entrance.
  • The furthest designated bay is 67m (73yd) from the stand entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the Stadium.
  • There is not level access into the venue.
  • The main doors open both ways.
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 180cm (5ft 11in) wide.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading to the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • There are steps to access this area / service.
  • The steps are located leading to the entrance.
  • There is / are 5 step(s) to the area / service.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.

Outside Access (Stand Entrances)

  • This information is for the entrance located at the sides of the stadium.
  • There is level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 312cm (10ft 3in) wide.

Reception

  • The reception desk is 4m (13ft 1in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • The desk does not have a lowered section.
  • Lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • The system is a portable loop.
  • Staff are trained to use the system.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are varied.

Sports Ground (West Stand)

  • Non-Segregated Seating View
    • Home and Away wheelchair users have separate seating areas.
    • There is not an audio description service.
  • Home Support Seating View
    • Wheelchair users have a designated accessible seating area.
    • There is level access to the designated seating area.
    • Wheelchair seating is located at the front of the North, West and South Stands.
    • The view from this area is good.
    • A companion can sit beside / near you.
    • Accessible toilets are available.
    • The closest accessible toilet to the seating area is 10m (32ft 10in).
    • The accessible toilet is located within the stand.
    • There is not an audio description service.
  • Away Support Seating View
    • Wheelchair users have a designated accessible seating area.
    • There is level access to the designated seating area.
    • Wheelchair seating is located at the front of the East Stand.
    • The view from this area is good.
    • A companion can sit beside / near you.
    • Accessible toilets are available.
    • The closest accessible toilet to the seating area is 10m.
    • The accessible toilet is located within the stand.
    • There is not an audio description service.
  • Comments View
    • There are dedicated staff to cater for the needs of disabled supporters.
    • The medical room is located between the East and North Stands.
    • Any mobility impaired supporters wishing to sit higher up in the stand can do so by contacting a steward and a seat can be provided, with access made possible by using the lift.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1-2-3-5.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is medium.
  • Comments View
    • Level 4 is used by a pharmacy and not Leyton Orient Football Club.

Lift

  • There is a lift for public use.
  • The lift is located on the right as you enter.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2-3-5.
  • The lift is 4m (13ft 1in) from main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 82cm x 230cm (2ft 8in x 7ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is medium.
  • Comments View
    • Level 4 is used by a pharmacy and not Leyton Orient Football Club.

Accessible Toilet (West Stand)

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 10m (10yd 2ft) from the West Stand entrance.
    • This accessible toilet is located on the left as you enter.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 95cm (3ft 1in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 155cm x 170cm (5ft 1in x 5ft 7in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 87cm (2ft 10in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are not available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder cannot be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is fair.
    • The lighting levels are medium.
  • Comments View
    • There is a mirror image toilet located next to this toilet.
    • There are accessible toilets on every floor of Leyton Orient Football Club.

Accessible Toilet (East Stand - Away Fans)

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 12m (13yd) from the East Stand entrance.
    • The accessible toilet is located towards the rear of the stand.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 94cm (3ft 1in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 150cm x 215cm (4ft 11in x 7ft 1in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not a functional emergency alarm available.
    • Disposal facilities are not available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are not mirrors in the accessible toilet.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is fair.
    • The contrast between the drop down rails and wall is fair.
    • The contrast between the walls and floor is good.
    • Lighting levels are medium.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • A member of staff trained in BSL skills is not normally on duty.