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Walthamstow Queens Road Station

Edinburgh Close, Walthamstow, E17 7QJ

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Access Guide

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COVID-19 Information

Location

  • The venue is situated within the centre of the area.
  • This venue is situated in Walthamstow.
  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Walthamstow Central.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • This information is for the entrance located in Edinburgh Close.
  • There is level access into the venue.
  • The main doors open (no doors).

Inside Access

  • There is not level access to the service.
  • Scooters are allowed in some parts of the venue.
  • The scooter can be used on the station.
  • The scooter cannot be used on the trains.
  • Lighting levels are varied.

Level Change (Platforms 1 and 2)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading down to each platform.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 120cm (3ft 11in).
  • There are steps to access this area / service.
  • The steps are located leading down to each platform.
  • There is / are 15+ step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.
  • There is not a standard and / or platform lift to access this service.
  • Comments View
    • The access ramps are 90 metres long and may not be suitable for some wheelchair users.
    • The ramps bypass the steps.

Train Station

  • There are generally 2 member(s) of staff on duty.
  • The station is staffed.
  • There is not a ticket office.
  • The train companies operating from within this station are London Overground.
  • There is not a taxi rank at the station.
  • There are 2 platform(s) in the station.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Accessible toilets are not located on the platform(s).
    • Accessible toilets are not located on the main station concourse.
    • There is not a wheelchair available to borrow.

Train Station Platform

  • This information is for platform(s) 1-2.
  • The platform(s) accessed by ramp / slope is / are 1-2.
  • The platform(s) which can be accessed by either level access / ramps / lifts / stairclimber from inside the station is / are 1-2.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • A member of staff trained in BSL skills is not generally on duty.