Access Guide
Overview
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About
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- Facilities available in the venue include: a gym, studios, health suite, pool, and squash courts.
- View information on opening times
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Parking and Public Transport
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- The venue has its own car park.
- The nearest train station is Balham Train Station.
- The nearest step-free train station is Streatham Hill Train Station.
- The nearest underground station is Balham Underground Station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via slope at the most accessible entrance.
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have stepped access: the gym, first floor and the changing village.
- Access throughout may include manual doors and narrow walkways.
- The ground and first floors can be accessed via a standard lift and stairs.
- There is not a toilet with adaptations available.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
Toilet and Changing Facilities
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Toilet Facilities
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- The shared toilet facilities are located on the first floor.
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Changing Places and Changing Facilities
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- The changing facilities which have adaptations are located on the ground floor, at the rear of the building.
- Standard changing facilities are located on the ground floor, straight ahead past reception.
- Parent and baby changing facilities are located in the changing room with adaptations.
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Washroom and Shower Facilities
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- The shower facilities which have adaptations are located on the ground floor, straight ahead past reception.
Parking
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Car Park
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- The car park is located to the right of the building.
- The car park is open air/surface.
- The car park surface consists of block paving.
- There are 3 designated Blue Badge parking bays available.
- The Blue Badge bays are signposted and have markings which are faded.
- The surveyed Blue Badge parking bay dimensions are 244cm (width) x 434cm (depth).
- There are no hatched/marked zones.
- The nearest designated bay is 3m from the entrance.
- The most accessible route from the Blue Badge parking has a very easy slope.
- There is no dropped kerb from the designated Blue Badge parking.
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Charges and Restrictions
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- Parking is free for all users.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance
- This entrance is located at the front of the building.
- The approach to the entrance has bollards.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a steep gradient.
- There are double manual doors at this entrance.
- The doors are permanently held open.
- The width of the opening is 133cm.
- The doors have a low visual contrast.
- There is a second set of double manual doors.
- The second set of doors open towards you.
- The width of the opening is 152cm.
- The second set of doors have a low visual contrast.
- There is step-free level access as you enter.
Reception
- The reception is located to the left after the entrance.
- The distance from the entrance is 2m.
- There is step-free level access to reception.
- The height of the reception desk is 138cm.
- There is a lowered section at the desk.
- The height of the lowered section is 92cm.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- The flooring is shiny.
- Lighting levels were even at the time of the survey.
- Seating available in this area includes: chairs without armrests and armchairs.
- Furniture available in this area includes: tables.
- There are security barriers which are operated by key card.
Getting Around
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have stepped access: the gym, first floor and the changing village.
- Access throughout may include manual doors and narrow walkways.
- Some flooring is shiny.
- The visual contrast between the walls and floor varies between low and high.
- There is background noise in some areas of the venue.
- Wayfinding signage is not provided.
- Seating available in the walkways includes: chairs with armrests.
- Lighting levels vary due to the size of the space.
Changing Room with Adaptations (Ground Floor - Family Change 1 / Accessible Change)
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Location and Access
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- The changing room surveyed is located on the ground floor, at the rear of the building.
- The most accessible route to the changing room has steps and manual doors.
- There is step-free level access into the changing room.
- There is written text signage on or near the door.
- The door opens inwards.
- The width of the door opening is 82cm.
- The door has a sliding bolt lock.
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Dimensions and Features
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- Facilities available in the changing room include: a changing table/bench.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
Pool
- This is an indoor swimming pool.
- The following areas have stepped access: the bench seating.
- Access throughout this area may include slippery surfaces.
- Seating available around the pool includes: benches.
- There is background noise.
- There is an emergency alarm at poolside.
- Access into the water is via a ladder or steps.
- There are 8 steps which are unmarked with handrails on both sides.
- The pool is staffed at all times.
- The following adaptations are available for disabled people: hydraulic hoist.
Gym
- The gym is located on the ground floor, to the rear right of the building.
- There is stepped access into the gym.
- There is 1 step which is clearly marked .
- There is a single manual door which opens away from you.
- The width of the opening is 78cm.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The gym is not staffed.
- There is not clear manoeuvring space between equipment (150cm x 150cm).
- Equipment includes free weights, cable resistance machines, upper body machines where fixed seats can be removed and arm cycles.
- There is not a hearing assistance system.
- There is background noise in this area.
- To get to the gym, you have to go up a staircase and then down one to access the other side of the building.
Lift
- The lift surveyed is located to the right after the entrance.
- The distance from the entrance is 1m.
- The most accessible route to the lift has step-free level access.
- The ground and first floors are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 80cm.
- The internal dimensions of the lift are 108cm (width) x 139cm (depth).
- The internal lift control buttons have a high visual contrast.
- None of the internal lift controls are at a suitable height for a wheelchair user.
- Lighting levels were even at the time of the survey.
Stairs
- The stairs surveyed are located to the right after the entrance.
- The ground and first floors can be accessed by these stairs.
- There are 13 steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 16cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Outdoor Spaces
- The following is available in this area: a playground with play equipment.
- Outdoor areas consist of loose chippings.
- There are footpaths in some areas.
- The majority of the paths are wide enough for wheelchair users.
- The following areas have stepped access: access into the play area.
- There are seats situated along the paths for people to rest.
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Playground
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- There is a route around the play equipment which is not firm and even, but is over 150cm wide.
- The play equipment is within easy reach for seated and standing users and users of different heights.
- The following play experiences are available: sliding, rocking and climbing.
