Access Guide
Station Overview
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Parking and Public Transport
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- The station does not have its own car park.
- There is on-street standard parking.
- The nearest train station is Battersea Park.
- The nearest step-free train station is Vauxhall.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- The ticket hall and platform levels can be accessed via a standard lift and escalator.
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Getting Help and Assistance
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- There is a member of staff available for assistance.
- There is a self-serve touchscreen at this station.
- Help points are available at the Prospect Park entrance, ticket hall and platform levels.
- Announcements in the main ticketing/concourse area are visual.
- There is seating available.
- There is no hearing assistance system.
- The alternative formats documents can be provided in include: Braille (on request), Large print (on request) and different languages.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Staff receive the following training: Transport for London’s Disability Equality Training courses.
- Information in different languages is available at the ticket machines.
- There are fixed hearing loops at the help points.
- There is seating available on the platform level.
- Transport for London offers a Turn up and go service on the Tube, London Overground and Elizabeth line.
- The service is available to everyone, including those with visual or mobility impairments.
- For more information about the Turn up and go service, click here (opens a new tab).
- For general information about Transport accessibility at Transport for London, click here (opens a new tab).
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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On-street Parking
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- On-street standard parking is available.
- On-street standard parking is available on Savona Street, Thessaly Road, and Sleaford Street.
Entrance (Prospect Park)
- This entrance is located off Battersea Park Road, opposite Thessaly Road.
- The approach to the entrance has bollards.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is an opening without doors.
Lift (A)
- The lift surveyed is located straight ahead from the Prospect Park entrance, on the right.
- The distance from the Prospect Park entrance is 12m.
- The most accessible route to the lift has step-free level access.
- The street and ticket hall levels are accessed by this lift.
- The lift door has a low visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings, Braille markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 109cm.
- The internal dimensions of the lift are 117cm (width) x 230cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a separate door to exit, a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- Lift B and Lift C are for access between the ticket hall level and the platform level.
- Lift B and Lift C are located after the ticket barriers on the ticket hall level.
Escalators
- The escalators surveyed are located straight ahead from the Prospect Park entrance.
- The street, ticket hall, and platform levels are accessed by escalators.
- The escalator steps are unmarked.
- The foot (bottom) and head (top) of the escalators are not clearly marked.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- The escalators for access between the ticket hall and platform levels are located after the ticket barriers on the ticket hall level.
Ticketing
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Self-Service Ticket Machines
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- There is step-free level access via lift to the ticket hall.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The flooring is shiny.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- The height of the touchscreen display ranges from 96cm to 143cm from the floor.
- The touchscreen has the following accessibility aids: screen shrink.
- When made accessible, the height of the touchscreen display ranges from 96cm to 120cm from the floor.
Barriers (Ticket Hall)
- The ticket barrier opening width is 63cm.
- The wider ticket barrier opening width is 92cm.
- There are fixed ticket readers.
- The ticket slot heights for the barriers are 91cm (insert ticket) and 102cm (remove ticket) from the floor.
- The contactless card reader height is 100cm from the floor.
- All ticket barriers are similar in height.
- Assistance is available at the ticket barrier.
Getting Around
- There is step-free level access throughout all areas, this may include the use of a lift.
- The flooring is shiny.
- There is a high visual contrast between the walls and floor in all areas.
- All of the walls have a reflective finish.
- There may be background noise.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Toilet with Adaptations (Ticket Hall - Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located on the ticket hall level, to the far left after the ticket barriers, near Lift B.
- The distance from the ticket hall barriers is 50m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a low visual contrast.
- The width of the door opening is 95cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a medium visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 230cm (width) x 250cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 161cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 50cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 104cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 75cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 98cm from the floor.
- There is a wall mounted towel dispenser which can be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 98cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 90cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is a shelf, however there is an obstruction in front of it.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a waste bin and a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 101cm and 185cm from the floor.
- The height of the baby change facility when in use is 73cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There is a light switch on the left-hand side as you enter.
- The light switch is 124cm high.
Platforms
- There are 2 platforms at this station.
- The following platforms have step-free level access via lift: 1 and 2.
- All platforms have tactile markings along the platform edge.
- All platforms have clear markings along the platform edge.
- All of the platform surfaces are shiny.
- Announcements on platforms are audio and visual.
- All platforms have help points.
- All platforms have seating.
- Seating available on the platforms includes: chairs with armrests.
- Access to the train is via a portable ramp.
- To use a portable mini ramp, ask for help from staff or press the information button on a help point.
- For more information about train boarding ramps, click here> (opens a new tab).
