Access Guide
Overview
- About View
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Parking and Public Transport
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- The venue does not have its own car park.
- There is on-street Blue Badge Bay parking and on-street standard parking.
- The nearest train station is Clapham Junction Train Station.
- The nearest underground station is Clapham Common Underground Station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access into Citizens Advice Wandsworth itself; however, it is located on the ground floor of the Battersea Library building.
The most accessible entrance into Battersea Library building has a slight ramp. - There is step-free level access throughout.
- Access throughout may include narrow walkways.
- There are no toilet facilities.
- The nearest toilet facilities are located within Battersea Library.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- Documents are available in the following formats: large print (on request), different languages (on request) and audio (on request).
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: phone charging points and Wi-Fi.
- Related Access Guides View
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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On-street Parking
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- On-street designated Blue Badge parking and standard parking is available.
- The on-street designated Blue Badge parking bays are located in Altenburg Gardens.
- The Blue Badge bays are clearly marked and signposted.
Entrance (Battersea Library Building - Accessible Entrance)
- This entrance is located to the right hand side of the Battersea Library building, off Lavender Walk.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide with handrails on both sides.
- There are double manual gates at this entrance.
- The gates are permanently held open.
- The width of the opening is 119cm.
- The gates have a high visual contrast.
- There is a second set of double automatic doors.
- The second set of doors open by sliding.
- The width of the opening is 75cm.
- There is a small lip on the threshold of the opening.
- The second set of doors have a low visual contrast.
- The minimum width between the security barriers is 109cm.
- There is step-free level access as you enter.
Entrance (Battersea Library Building - Main Entrance)
- This entrance is located at the front of the Battersea Library building, off Lavender Hill.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is stepped access at the entrance.
- There are 9 steps with handrails on both sides.
- The handrails are easy to grip.
- The handrails do not cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is between 30cm and 45cm.
- There are double manual doors at this entrance.
- The doors open both ways.
- The width of the opening is 170cm.
- The doors have a low visual contrast.
- There is a second set of double manual doors.
- The second set of doors open both ways.
- The width of the opening is 170cm.
- The second set of doors have a low visual contrast.
- There is step-free level access as you enter.
Entrance (Citizens Advice Wandsworth)
- This entrance is located to the far end of Battersea Library as you enter through the accessible entrance, into the stairwell and on the left beyond the stairs.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There are double manual doors at this entrance, however one door is locked or bolted.
- The locked door can be opened on request.
- The door opens towards you.
- The width of the opening is 59cm.
- The doors have a high visual contrast.
Reception (Citizens Advice Wandsworth)
- The reception is located straight ahead as you enter through the Citizens Advice Wandsworth entrance.
- The distance from the accessible entrance is 30m.
- The most accessible route to reception has manual doors, automatic doors and narrow walkways.
- There is step-free level access to reception.
- The height of the reception desk is 123cm.
- There is a lowered section at the desk.
- The height of the lowered section is 79cm.
- The reception has patterned/distracting backgrounds.
- There is not a hearing assistance system.
- There may be background noise in this area.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs without armrests and benches.
- Some seating is fixed.
Getting Around
- There is step-free level access throughout all areas.
- There is a high visual contrast between the walls and floor in all areas.
- There may be background noise.
- Wayfinding signage is not provided.
- Seating available in the walkways includes: chairs without armrests, benches and high stools.
- Lighting levels were even at the time of the survey.
Room (Meeting Room 6)
- The room is located to the left as you enter Citizens Advice Wandsworth.
- The distance from the Battersea Library building accessible entrance is 43m.
- The most accessible route to the room has step-free level access, manual doors and narrow walkways.
- There is numbered signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens towards you.
- The width of the opening is 71cm.
- There is step-free level access throughout the room.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is not space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- Furniture available in the room includes: desks.
- The desks are fixed.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
- There are 6 meeting rooms within Citizens Advice Wandsworth, all with similar specifications.