You are on Station Overview. Skip to the next section.

Station Overview

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• Parking and Public Transport View
  • The station has its own car park, with Blue Badge parking available.
  • There is a drop-off point and a taxi rank.
  • The nearest bus station is Clapham Junction Station.
  • The nearest underground station is Clapham Junction.
  • For the latest travel options and information you can plan your travel using Transport for London (opens new tab).
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There is step-free level access throughout the majority of areas, this may include the use of a lift.
  • The following areas have step-free access via ramps or slopes: the concourse leading to platforms 1 to 8, and the footbridge leading to platforms 1 to 6.
  • The concourse, platforms and bridge can be accessed via a standard lift and stairs.
• Getting Help and Assistance View
  • There is a member of staff available for assistance.
  • There is a ticket counter and a self-serve touchscreen at this station.
  • Help points are available on all platforms.
  • Announcements in the main ticketing/concourse area are audio and visual.
  • ATMs are available.
  • There is seating available.
  • There is a fixed hearing assistance system.
  • There is not a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There is 1 toilet with adaptations.
  • The toilet with adaptations is located by the Brighton Yard entrance.
  • The toilet with adaptations has no transfer space available.
  • The male and female step-free toilet facilities are located by the Brighton Yard entrance.
• Changing Places and Changing Facilities View
  • The Changing Places toilet facilities are located by the Brighton Yard entrance.
  • Parent and baby changing facilities are located by the Brighton Yard entrance.

You are on Parking. Skip to the next section.

Parking

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• Car Park View
  • The car park is located off Junction Approach.
  • The car park is open air/surface.
  • The car park surface consists of block paving.
  • The height of the restriction barrier is 200cm.
  • There are 2 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked.
  • The surveyed Blue Badge parking bay dimensions are 243cm (width) x 353cm (depth).
  • There is a marked zone to both sides but not at the rear.
  • The width of the marked zone is 60cm.
  • The nearest designated bay is 4m from the Shop Stop Car Park entrance.
  • The most accessible route from the Blue Badge parking has a steep ramp or slope.
  • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
• Charges and Restrictions View
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • Clearly presented parking signs are available.
  • Payment is via the YourParkingSpace app only.

You are on Drop-off Point. Skip to the next section.

Drop-off Point

• There is a designated drop-off point available.
• The designated drop-off point is located outside the Brighton Yard entrance.
• There is a dropped kerb without tactile paving from the drop-off point.

You are on Entrance (Brighton Yard Entrance). Skip to the next section.

Entrance (Brighton Yard Entrance)

• This entrance is located off Brighton Yard.
• The approach to the entrance has bollards.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double manual doors at this entrance.
• The doors are permanently held open.
• The width of the opening is 207cm.
• The doors have a high visual contrast.
• This entrance provides direct access to the footbridge.

You are on Entrance (Grant Road). Skip to the next section.

Entrance (Grant Road)

• This entrance is located on Grant Road.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via ramp at the entrance.
• The ramp has a slight gradient.
• The ramp is over 150cm wide with handrails on both sides.
• The ramp bypasses the steps.
• There are 4 steps with handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The steps are clearly marked.
• The steps have tactile markings at the top and bottom.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 15cm.
• The depth of the steps is between 30cm and 45cm.
• There are double automatic doors at this entrance.
• The doors are permanently held open.
• The width of the opening is 130cm.
• The doors have a high visual contrast.
• There is step-free access via ramp as you enter.
• The ramp has a steep gradient.
• The ramp is over 150cm wide with handrails on both sides.
• The ramp bypasses the steps.
• There are 4 steps with handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The steps are clearly marked.
• The height of the steps is not between 15cm and 18cm.
• The height of the highest step is 13cm.
• The depth of the steps is not between 30cm and 45cm.
• These ramp and steps are located after the ticket barriers at this entrance.
  This entrance provides direct access to the concourse.

You are on Lift (Grant Road Entrance to Platforms 1 and 2). Skip to the next section.

Lift (Grant Road Entrance to Platforms 1 and 2)

• The lift surveyed is located ahead from the Grant Road entrance.
• The distance from the Grant Road entrance is 5m.
• The most accessible route to the lift has a steep ramp or slope.
• The Grant Road entrance and platforms 1 and 2 are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings, Braille markings and a high visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 130cm.
• The internal dimensions of the lift are 200cm (width) x 135cm (depth).
• The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a separate door to exit, a visual floor indicator and an audible announcer.
• Lighting levels were even at the time of the survey.
• For lift access to platforms 3 to 17 from the Grant Road entrance, take this lift to platforms 1 and 2, then take a second lift up to the footbridge. All platforms are then accessible from the footbridge by lifts.

You are on Entrance (Car Park to Shop Stop Shopping Centre). Skip to the next section.

Entrance (Car Park to Shop Stop Shopping Centre)

• This entrance is located at the rear of the car park.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via slope at the entrance.
• The slope has a steep gradient.
• There are double manual doors at this entrance.
• The doors are permanently held open.
• The width of the opening is 182cm.
• The doors have a low visual contrast.
• There is step-free level access as you enter.

You are on Access Point (Shop Stop Shopping Centre). Skip to the next section.

Access Point (Shop Stop Shopping Centre)

• This access point is located at the rear of the shopping centre.
• The access point is clearly signed.
• There is a fixed ticket reader.
• Assistance is available at the access point.
• There is step-free level access.
• There is open access.
• There is step-free access via slope as you enter.
• The slope has a steep gradient.
• This slope is located after the ticket barriers at this entrance.
  This entrance provides direct access to the concourse.

You are on Ticketing (Shop Stop Shopping Centre). Skip to the next section.

Ticketing (Shop Stop Shopping Centre)

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• Ticket Counter View
  • The ticket counter surveyed is located to the left before the ticket barriers.
  • There is step-free level access to the counter.
  • The queue width is at least 150cm and the width at each turn is at least 150cm.
  • There is a separate wheelchair accessible queue lane.
  • The height of the counter is 94cm.
  • There is not a lowered section at the counter.
  • The counter has glazed screens.
  • There is a fixed hearing assistance system which is not clearly signed.
  • The hearing assistance system was tested and working at the time of the survey.
• Self-Service Ticket Machines View
  • The height of the touchscreen display ranges from 100cm to 120cm from the floor.
  • There are similar self-service ticket machines at the Brighton Yard and Grant Road entrances.

You are on Barriers. Skip to the next section.

Barriers

• Brighton Yard Entrance was surveyed.
• The standard barrier width is 61cm.
• The wider barrier width is 108cm.
• There are fixed ticket readers.
• The ticket slot heights for the barriers are 92cm (insert ticket) and 102cm (remove ticket) from the floor.
• The contactless card reader height is 98cm from the floor.
• The scanner height is 81cm from the floor.
• All ticket barriers are similar in height.
• Assistance is available at the ticket barrier.
• There are similar ticket barriers at the Grant Road and Shop Stop Shopping Centre entrances.

You are on Getting Around. Skip to the next section.

Getting Around

• There is step-free level access throughout the majority of areas, this may include the use of a lift.
• The following areas have step-free access via ramps or slopes: the concourse leading to platforms 1 to 8, and the footbridge leading to platforms 1 to 6.
• Some flooring is shiny.
• There is a high visual contrast between the walls and floor in all areas.
• Some of the walls have a reflective finish.
• There is background noise.
• Wayfinding and dementia-friendly signage is provided.
• Signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signs is consistent throughout.
• Seating available in the walkways includes: chairs with armrests.
• Lighting levels vary due to the size of the space.
• Seating is available on the footbridge, but not the concourse.

You are on Lift (Footbridge to All Platforms). Skip to the next section.

Lift (Footbridge to All Platforms)

• The lift surveyed is located ahead to the rear left as you enter from the Brighton Yard Entrance.
• The most accessible route to the lift has step-free level access.
• The footbridge and platforms are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a high visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 99cm.
• The internal dimensions of the lift are 140cm (width) x 180cm (depth).
• The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
• The majority of the internal controls are at a suitable height for a wheelchair user.
• Internally the lift has: a separate door to exit, a visual floor indicator and an audible announcer.
• Lighting levels were even at the time of the survey, with unshaded light sources.
• There are other lifts available at this location which vary in size.
• There is a similar lift from the footbridge to each platform.
  The lift to platform 17 is larger and does not have a separate door to exit.

You are on Stairs (Footbridge to All Platforms). Skip to the next section.

Stairs (Footbridge to All Platforms)

• The stairs surveyed are located ahead to the left as you enter from the Brighton Yard Entrance.
• The footbridge and platforms can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The steps have tactile markings at the top and bottom.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is between 30cm and 45cm.
• Lighting levels were even at the time of the survey.
• There are similar stairs from the footbridge to each platform.

You are on Stairs (Concourse to All Platforms). Skip to the next section.

Stairs (Concourse to All Platforms)

• The stairs surveyed are located off the concourse.
• The concourse and platforms can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 15cm.
• The depth of the steps is between 30cm and 45cm.
• Lighting levels were even at the time of the survey.
• There are similar stairs from the concourse to each platform.

You are on Parent and Baby Room / Feeding Room (Brighton Yard Entrance). Skip to the next section.

Parent and Baby Room / Feeding Room (Brighton Yard Entrance)

• The room surveyed is located to the left after the Brighton Yard entrance barriers.
• The distance from the Brighton Yard Entrance is 5m.
• The most accessible route to the room has step-free level access.
• There is step-free level access into the room.
• There is pictorial and written text signage on or near the door.
• The door opens inwards and has a medium visual contrast.
• The width of the door opening is 93cm.
• Internally the door has a high visual contrast.
• The height of the baby change facility when in use is 81cm.
• There is a wash basin, a hand dryer and a mirror in the room.
• The wash basin has a lever mixer tap.
• The room has a nappy/incontinence items bin.
• The walls and floor have a high visual contrast.
• Lighting levels were even at the time of the survey.

You are on Changing Places (Brighton Yard Entrance). Skip to the next section.

Changing Places (Brighton Yard Entrance)

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• Location and Access View
  • The Changing Places facility surveyed is located by the Brighton Yard entrance, to the left from the barriers.
  • The Changing Places toilet is in addition to other toilet facilities.
  • The distance from the Brighton Yard entrance is 10m.
  • The most accessible route to the Changing Places facility has step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • A RADAR key is required for access to this facility.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 93cm.
  • The door has a locking handle (with a RADAR key to access).
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a low visual contrast.
  • The dimensions of the facility are 300cm (width) x 410cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
• Toilet Details View
  • There is a lateral transfer space to the right as you face the toilet.
  • The transfer space on the right as you face the toilet is 175cm.
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There are vertical grab rails on both sides of the toilet.
  • The vertical grab rails have a high visual contrast.
  • There are dropdown rails on both sides of the toilet.
  • The dropdown rails have a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 90cm from the floor.
• Changing Bench and Hoist Details View
  • The changing bench is wall mounted and height adjustable.
  • The length of the changing bench is 178cm.
  • The facility hoist is powered overhead and accesses all areas.
• Shower Details View
  • There is an adjustable shower head which can also be detached.
  • The shower controls are twist turn mixer.
  • There is no shower seat.
• Other Facilities View
  • There is a height adjustable wash basin.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser has a medium visual contrast.
  • There is not a towel dispenser.
  • A wide paper roll dispenser is not available.
  • There is a wall mounted hand dryer.
  • The hand dryer has a low visual contrast.
  • The hand dryer is 100cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a full length mirror.
  • There is a shelf, however there is an obstruction in front of it.
  • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
  • The facility has a nappy/incontinence items bin.
  • There are multiple coat hooks.
  • The coat hooks are 106cm and 142cm from the floor.
  • A privacy screen is available.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.
  • This facility may require unlocking by a member of staff with a non-RADAR key.

You are on Toilet with Adaptations (Brighton Yard Entrance - No Lateral Transfer). Skip to the next section.

Toilet with Adaptations (Brighton Yard Entrance - No Lateral Transfer)

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• Location and Access View
  • The toilet surveyed is located to the left after the Brighton Yard entrance barriers.
  • The distance from the Brighton Yard entrance is 10m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 92cm.
  • The door has a locking handle (with a RADAR key to access).
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 160cm (width) x 272cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is not a lateral transfer space next to the toilet.
  • There is a spatula flush on the right as you face the toilet.
  • There is a horizontal grab rail on the left as you face the toilet.
  • The horizontal grab rail has a low visual contrast.
  • There is no vertical grab rail for the toilet.
  • There is a dropdown rail on the right as you face the toilet.
  • The dropdown rail has a low visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 89cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 76cm from the floor.
  • The wash basin has a twist turn mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a low visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 93cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a low visual contrast.
  • The hand dryer is 105cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a full length mirror.
  • There is no shelf.
  • The cubicle has a nappy/incontinence items bin.
  • There are no coat hooks.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Platforms (1-17). Skip to the next section.

Platforms (1-17)

• There are 17 platforms at this station.
• The following platforms have step-free level access via lift: 1-17.
• All platforms have tactile markings along the platform edge.
• All platforms have clear markings along the platform edge.
• Announcements on platforms are audio and visual.
• There are fixed hearing assistance systems on all platforms.
• All platforms have help points.
• Some platforms have seating.
• Seating available on the platforms includes: chairs with armrests, chairs without armrests and benches.
• Access to the train is via a portable ramp.
• Waiting rooms are available on platforms 1-2, 9-10 and 13-14.
  There is no seating on platforms 7-8.