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Earlsfield Station

Garratt Lane, Earlsfield, SW18 4SR

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Access Guide

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Station Overview

  • Parking and Public Transport View
    • The station does not have its own car park.
    • There is on-street Blue Badge Bay parking and on-street standard parking.
  • Getting In and Around View
    • There is step-free level access at the most accessible entrance.
    • There is step-free level access throughout.
    • The platforms can be accessed via a standard lift.
  • Getting Help and Assistance View
    • There is a member of staff available for assistance.
    • There is a ticket counter and a self-serve touchscreen at this station.
    • Help points are available on the platforms.
    • There is seating available on the platforms.
    • Announcements in the main ticketing/concourse area are audio and visual.
    • ATMs are available.
    • There is no hearing assistance system.
    • You can borrow or hire the following equipment: a manual wheelchair.
    • There is not a water bowl available for assistance dogs.
    • Staff receive the following training: online courses, and regular internal briefings.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located on platform 2.
    • The toilet with adaptations has a right hand transfer space.

Parking

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • On-street Parking View
    • On-street designated Blue Badge parking and standard parking is available.
    • The on-street designated Blue Badge parking bays are located on Magdalen Road and on Thornsett Road.
    • The Blue Badge bays are clearly marked and signposted.
    • The on-street standard parking bays are located on Magdalen Road, Thornsett Road, and Groton Road.

Entrance (Garratt Lane)

  • This entrance is located at the front of the station, off Garrett Lane.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There are double manual gates at this entrance.
  • The gates are permanently held open.
  • The width of the opening is 310cm.
  • The gates have a high visual contrast.

Ticketing

  • Ticket Counter View
    • The ticket counter surveyed is located straight ahead from the main entrance.
    • There is step-free level access to the counter.
    • The height of the counter is 98cm.
    • There is a lowered section at the counter.
    • The height of the lowered section is 78cm.
    • The counter has windows.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
  • Self-Service Ticket Machines View
    • The self-service ticket machines are located on the left after the main entrance.
    • There is step-free level access to the self-service ticket machines.
    • The height of the touchscreen display ranges from 101cm to 121cm from the floor.

Barriers

  • The standard barrier width is 56cm.
  • The wider turnstile opening width is 88cm.
  • There are fixed ticket readers.
  • The ticket slot heights for the barriers are 92cm (insert ticket) and 102cm (remove ticket) from the floor.
  • The contactless card reader height is 100cm from the floor.
  • The scanner height is 82cm from the floor.
  • The ticket barriers may vary in height.
  • Assistance is available at the ticket barrier.

Getting Around

  • There is step-free level access throughout all areas, this may include the use of a lift.
  • There is a high visual contrast between the walls and floor in all walkways.
  • There may be background noise.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Lighting levels were even at the time of the survey.
  • There is a refreshments kiosk on platform 2.
  • The kiosk service counter is 90cm high.

Lift

  • The lift surveyed is located straight ahead after the ticket barriers, on the left for platform 2, and straight ahead for platform 3.
  • The distance from the ticket barriers is 18m.
  • The most accessible route to the lift has step-free level access.
  • The ticket hall and platforms are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 110cm.
  • The internal dimensions of the lift are 160cm (width) x 160cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • The majority of the internal controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a hearing assistance alarm system, a visual floor indicator and an audible announcer.
  • Lighting levels were even at the time of the survey.
  • Internally the lift for platform 3 has a separate door to exit.

Stairs

  • The stairs surveyed are located after the ticket barriers.
  • The ticket hall and the platforms can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 16cm.
  • The depth of the steps is between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.

Platforms

  • There are 3 platforms at this station.
  • The following platforms have step-free level access via lift: 2 and 3.
  • There is no public access to platform 1.
  • All platforms have tactile markings along the platform edge.
  • All platforms have clear markings along the platform edge.
  • Announcements on platforms are audio and visual.
  • There are fixed hearing assistance systems on all platforms.
  • All platforms have help points.
  • All platforms have seating.
  • Seating available on the platforms includes: benches.
  • Access to the train is via a portable ramp.
  • Some areas on platform 3 have a permanent slope with a steep gradient for access to the train.

Toilet with Adaptations (Platform 2 - Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located on platform 2, behind the refreshments kiosk.
    • The distance from the lift is 70m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens inwards and has a low visual contrast.
    • The width of the door opening is 98cm.
    • The door has a locking handle (with a RADAR key to access).
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 170cm (width) x 246cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 100cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 96cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 91cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low visual contrast.
    • The hand dryer is 94cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a full length mirror.
    • There is a shelf, however there is an obstruction in front of it.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.