Access Guide
Accommodation Overview
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About
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- This is a spiritual retreat centre, for both day and residential retreats.
- There are 27 bedrooms in total.
- There is step-free level access to some of the bedrooms.
- Only assistance dogs are welcomed at this venue.
- Shared facilities include: toilets, a lounge, a kitchen and a shower.
- There are 27 bedrooms in total; a mixture of ensuite and standard rooms. There are 4 meeting spaces on the ground floor and three on the first floor. The library (Residents Lounge) is also located on the first floor. There is a step-free labyrinth that guests can use and enjoy in the grounds. .
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Parking and Public Transport
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- The venue has its own car park.
- The nearest train station is Barnes Train Station.
- The nearest underground station is East Putney Underground Station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- The nearest buses to the venue are 170 and 430.
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have stepped access: the altar.
- Access throughout may include narrow walkways and doors permanently held open.
- The ground, first and second floors can be accessed via stairs and a standard lift.
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Getting Help and Assistance
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- There is seating available.
- There is a fixed hearing assistance system.
- There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
- The designated safe space is located at the rear of the chapel.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located on the ground floor, to the right from reception.
- The toilet with adaptations has a right hand transfer space.
- Ambulant toilet facilities are located on the first floor, to the left from the lift.
- The male and female step-free toilet facilities are located on the ground floor, to the right from reception.
- The shared step-free toilet facilities are located at the rear of the chapel, off the chapel quiet room.
- The male and female step-free toilet facilities are located on the second floor, to the left from the lift.
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Washroom and Shower Facilities
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- Standard shower facilities are located on the first floor, to the left from the lift.
Parking
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Car Park
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- The car park is located at the front of the building.
- The car park is open air/surface.
- The car park surface consists of block paving.
- There are no designated Blue Badge parking bays available.
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Charges and Restrictions
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- Parking is free for all users.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance
- This entrance is located at the front of the building.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is a bell at a height of 115cm.
- There are double manual doors at this entrance, however one door is locked or bolted.
- The locked door can be opened on request.
- The door opens away from you.
- The width of the opening is 80cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is a push pad or push button to exit at a height of 126cm.
- There is a second set of double automatic doors.
- The second set of doors are permanently held open.
- The width of the opening is 112cm.
- The second set of doors have a low visual contrast.
Reception
- The reception is located ahead from the entrance.
- The distance from the entrance is 3m.
- There is step-free level access to reception.
- The height of the reception desk is 104cm.
- There is not a lowered section at the desk.
- The reception has patterned/distracting backgrounds.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Furniture available in this area includes: coffee tables.
Getting Around
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have stepped access: the altar.
- Access throughout may include doors permanently held open and narrow walkways.
- There is a high visual contrast between the walls and floor in all areas.
- There is no (or very little) background noise.
- Wayfinding signage is provided.
- The colour, design and typeface of signs is not consistent throughout.
- Seating available in the walkways includes: chairs with armrests.
- Lighting levels vary due to the size of the space.
- There are a number of rooms of various sizes that are used during retreats.
All have door openings of more than 75cm, and no fixed furniture.
There are fixed hearing loops in the Kairos Hall, Terrace Hall, and the Chapel.
Toilet with Adaptations (Ground Floor - Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located to the right from reception.
- The distance from the entrance is 10m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 75cm.
- The door has a twist lock.
- Internally the door has a low visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 177cm (width) x 234cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 127cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is no horizontal grab rail for the toilet.
- There is no vertical grab rail for the toilet.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 49cm from the floor.
- The toilet seat has a low visual contrast.
- There is not a wall mounted toilet roll holder.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin has a lever mixer tap.
- There are no vertical grab rails at the wash basin.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 108cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a medium visual contrast.
- The towel dispenser is 109cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The cubicle has a pedal bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Standard Bedroom (Ground Floor - Room 2)
- The bedroom surveyed is located on the ground floor, to the left from reception.
- The distance from the entrance is 30m.
- The most accessible route to the bedroom has step-free level access and narrow walkways.
- There is step-free level access into the bedroom.
- There is numbered signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 75cm.
- The bedroom has a double bed.
- The top of the mattress is 52cm from the floor.
- The space under the bed is 22cm from the floor.
- There is not room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
- The following is available in this bedroom: a chair without armrests, an armchair, bedside plug sockets and a desk.
- Lighting levels were even at the time of the survey.
Kitchen (for Rooms 1 and 2)
- The kitchen is located by rooms 1 and 2.
- There is step-free access via ramp into the kitchen.
- The ramp has a slight gradient.
- The ramp is under 75cm wide with no handrails.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The width of the opening is 73cm.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor have a high visual contrast.
- The work surface is 91cm from the floor.
- A lowered work surface is not available.
- Overhead and under counter cupboards are available.
- The hob is 91cm from the floor.
- A lowered hob is not available.
- The oven is at a suitable height for a wheelchair user.
- The sink is 91cm from the floor.
- A lowered sink is not available.
- The sink has a twist turn mixer tap.
- Facilities within the kitchen include a fridge freezer, a microwave and a kettle.
- Lighting levels were even at the time of the survey.
Standard Shower Facilities (for Rooms 1 and 2)
- The standard shower facilities surveyed are located by rooms 1 and 2.
- The distance from the entrance is 30m.
- The most accessible route has step-free level access and narrow walkways.
- There is step-free level access into the shower.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 65cm.
- Internally the door has a high visual contrast.
- There is an adjustable shower head which can also be detached.
- The shower controls are twist turn mixer.
- There is a grab rail for the shower.
- Additional features include: a mirror and a coat hook.
- Lighting levels were even at the time of the survey.
- There is a deep step into the shower cubicle.
Room (Red Dining Room)
- The room is located on the ground floor, to the right from reception.
- The distance from the entrance is 10m.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors with a high visual contrast.
- The doors open away from you.
- The width of the opening is 140cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- Furniture available in the room includes: tables.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Room (Chapel)
- The room is located on the ground floor, to the left from reception.
- The distance from the entrance is 40m.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors with a high visual contrast.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The door opens towards you.
- The width of the opening is 71cm.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the altar.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system could not be tested at the time of the survey.
- There is no (or very little) background noise in this room.
- Lighting levels vary due to the size of the space.
Room (Chapel Quiet Room)
- The room is located at the rear of the chapel.
- The distance from the entrance is 60m.
- The most accessible route to the room has step-free level access, manual doors, doors permanently held open and narrow walkways.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The width of the opening is 72cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests and armchairs.
- Furniture available in the room includes: coffee tables.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Room (Terrace Hall)
- The room is located ahead from the entrance.
- The distance from the entrance is 10m.
- The most accessible route to the room has step-free level access.
- There is written text and numbered signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors with a high visual contrast.
- The doors open away from you.
- The width of the opening is 140cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system could not be tested at the time of the survey.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Lift
- The lift surveyed is located to the right then left from reception.
- The distance from the entrance is 15m.
- The most accessible route to the lift has step-free level access and doors permanently held open.
- The ground, first and second floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 78cm.
- The internal dimensions of the lift are 107cm (width) x 157cm (depth).
- The internal lift control buttons have a high visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a separate door to exit and a seat.
- The lift seat is 45cm from the floor.
- Lighting levels were even at the time of the survey.
Stairs
- The stairs surveyed are located to the left from reception.
- The ground, first and second floors can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are unmarked and have a handrail on the left going up.
- The handrail is easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail does not extend horizontally beyond the first and last step.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 14cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
Room (Residents Lounge)
- The room is located on the first floor, to the right from the lift, at the back of the gallery.
- The distance from the lift is 10m.
- The most accessible route to the room has step-free level access and doors permanently held open.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a low visual contrast.
- The door opens away from you.
- The width of the opening is 84cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests, armchairs and sofas.
- Furniture available in the room includes: coffee tables and desks.
- Some surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
