Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Katherine Low Settlement

108 Battersea High Street, Battersea, London, SW11 3HP

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Overview

  • About View
    • This is a busy charity that works to reduce poverty and isolation and bring the community together. Our core programmes support older people, children, young people and their families from refugee backgrounds and newly-arrived adults learning English.
    • Services available in the venue include: multi purpose function rooms and meeting rooms.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free level access at the most accessible entrance.
    • The out of hours entrance at the front of the building (blue door) is step-free and level, whilst the rear staff entrance is sloped (steep incline).
    • The following areas have stepped access: the chapel room, ESOL office, snooker room, choice support, love to learn off, CBC services, Jags foundation, and KLS meeting room.
    • Access throughout may include uneven surfaces, manual doors, doors permanently held open and narrow walkways.
    • Floors ground to 4 can be accessed via a platform lift and stairs.
  • Getting Help and Assistance View
    • There is seating available.
    • There is no hearing assistance system.
    • You can borrow or hire the following equipment: a manual wheelchair and walking aids.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: phone charging points and Wi-Fi.
    • Staff receive the following training: accessibility training.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located on the ground floor, to the left of reception.
    • The toilet with adaptations has a right hand transfer space.
    • The male and female step-free toilet facilities are located on the ground floor, to the left of reception.
    • The male and female toilet facilities are located on the first floor.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located in the toilet with adaptations.

Parking

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • On-street Parking View
    • On-street designated Blue Badge parking and standard parking is available.
    • The on-street designated Blue Badge parking bays are located on Orville Road.
    • The Blue Badge bays are clearly marked.
    • Payment can be made via the RingGo app and quoting location 11254.

Entrance

  • This entrance is located on Orville Road.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is a bell at a height of 161cm.
  • There is an opening without doors.
  • The width of the opening is 88cm.
  • There is a second single automatic door.
  • The second door opens by sliding.
  • The width of the opening is 100cm.
  • There is a small lip on the threshold of the opening.
  • The second door has a high visual contrast.
  • There is an initial gate to pass through which is 106cm wide.

Reception

  • The reception is located to the right as you enter.
  • The distance from the entrance is 1m.
  • There is step-free level access to reception.
  • The height of the reception desk is 78cm.
  • There is not a lowered section at the desk.
  • The reception has patterned/distracting backgrounds and glazed screens.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests, chairs without armrests and armchairs.
  • Furniture available in this area includes: tables.

Getting Around

  • The following areas have stepped access: the chapel room, ESOL office, snooker room, choice support, love to learn off, CBC services, Jags foundation, and KLS meeting room.
  • Access throughout may include uneven surfaces, manual doors, doors permanently held open and narrow walkways.
  • The visual contrast between the walls and floor varies between low and high.
  • There is no (or very little) background noise.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout.
  • Lighting levels vary due to the size of the space.

Toilet with Adaptations (Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located on the ground floor, to the left of reception.
    • The distance from the entrance is 11m.
    • The most accessible route to the toilet has step-free level access, a slight ramp or slope, manual doors and doors permanently held open.
    • There is step-free level access into the facility.
    • There is no signage on or near the door.
    • The door opens outwards and has a low visual contrast.
    • The width of the door opening is 76cm.
    • The door has a twist lock.
    • Internally the door has a low visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 156cm (width) x 194cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 85cm (from the side of the toilet pan).
    • There is a spatula flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 50cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 103cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 88cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rail is on the right as you face the wash basin.
    • The wash basin grab rail has a high visual contrast.
    • There is a soap dispenser, however it is not wall mounted.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 100cm from the floor.
    • There is no emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin and a sanitary bin.
    • There are multiple coat hooks.
    • The coat hooks are 151cm from the floor.
    • The height of the baby change facility when in use is 98cm.
    • The walls and floor have a low visual contrast.
    • Lighting levels were low at the time of the survey.
    • The initial door to the toilet area is 84cm wide.

Lift

  • The lift surveyed is located to the left of reception.
  • This lift is a platform lift.
  • The distance from the entrance is 9m.
  • The most accessible route to the lift has step-free level access, a slight ramp or slope and uneven surfaces.
  • The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The lift door opening width is 84cm.
  • The internal dimensions of the lift are 84cm (width) x 115cm (depth).
  • The internal lift control buttons have a high visual contrast.
  • None of the internal lift controls are at a suitable height for a wheelchair user.
  • The button needs to be pressed constantly when in use.
  • Internally the lift has: a separate door to exit.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • The lift gives access to the Wates Room.

Stairs

  • The stairs surveyed are located to the left of reception.
  • There are double manual doors to access the stairwell.
  • Floors ground to 4 can be accessed by these stairs.
  • There are 14 steps between floors.
  • The steps are unmarked and have a handrail on the right going up.
  • The handrail is easy to grip.
  • The handrail covers the flight of stairs throughout its length.
  • The handrail does not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is between 30cm and 45cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • The permanently held open door to enter the stairwell is 71cm wide.

Room (Snooker Room)

  • The room is located on the first floor, at the top of the stairs.
  • The distance from the entrance is 22m.
  • The most accessible route to the room has step-free level access and steps.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There are double manual doors with a high visual contrast.
  • One of the doors was locked at the time of the survey.
  • The locked door can be opened on request.
  • The door is permanently held open.
  • The width of the opening is 57cm.
  • There is step-free level access throughout the room.
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs without armrests and benches.
  • Furniture available in the room includes: tables.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a flashing fire alarm and a television with subtitles.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There are multiple similar function rooms throughout the building.