Access Guide
Overview
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About
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- Facilities available in the venue include: adult and children's libraries, printing services, computers, room hire and workspaces.
- View information on opening times
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Parking and Public Transport
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- The venue does not have its own car park.
- There is on-street standard parking.
- The nearest parking is located on Northcote Road.
- The nearest train station is Clapham Junction Train Station.
- The nearest underground station is Clapham South.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- Access throughout may include manual doors and automatic doors.
- The ground, first and second floors can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- Documents are available in the following formats: large print, large print (on request), different languages (on request), audio and audio (on request).
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: phone charging points and Wi-Fi.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 3 toilets with adaptations.
- Toilets with adaptations are located on each floor.
- All toilets with adaptations have a left hand transfer space.
- The gender inclusive step-free toilet facilities are located on the second floor.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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On-street Parking
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- On-street standard parking is available.
Entrance
- This entrance is located on Northcote Road.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double automatic doors at this entrance.
- The doors open towards you.
- There is a push pad at a height of 85cm.
- The width of the opening is 171cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is a push pad or push button to exit at a height of 92cm.
- There is a second set of double automatic doors.
- The second set of doors open towards you.
- The push pad for the automatic doors is at a height of 95cm.
- The width of the opening is 171cm.
- The second set of doors have a high visual contrast.
- There is a push pad or push button to exit at a height of 118cm.
Reception
- The reception is located to the left as you enter.
- The distance from the entrance is 5m.
- There is step-free level access to reception.
- The height of the reception desk is 93cm.
- There is not a lowered section at the desk.
- The reception has patterned/distracting backgrounds.
- There is not a hearing assistance system.
- The height of the touchscreen display ranges from 110cm to 143cm from the floor.
- The touchscreen has the following accessibility aids: large text.
- There is no (or very little) background noise in this area.
- Some flooring is patterned.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: benches.
Getting Around
- There is step-free level access throughout all areas, this may include the use of a lift.
- Access throughout may include manual doors and automatic doors.
- Some flooring is patterned.
- There is a high visual contrast between the walls and floor in all areas.
- There is no (or very little) background noise.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Lighting levels vary due to the size of the space.
Library
- There is step-free level access throughout the library, this may include the use of a lift.
- Access throughout the library may include manual doors and automatic doors.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Some flooring is patterned.
- The walls and floor have a high visual contrast.
- Seating available in the library includes: chairs without armrests, armchairs, sofas and high stools.
- Furniture available in the library includes: tables, coffee tables, high tables and desks.
- Some tables are fixed.
- Some surface heights are suitable for wheelchair users.
- The clear underside space of some surfaces is suitable for wheelchair users.
- Lighting levels vary due to the size of the space.
- There is not a hearing assistance system.
- This library is able to provide material in the following formats: large print, ebook, ejournal and audio.
- Auxiliary aids available in this library include: high visibility/contrast keyboards, a trackball mouse, document holders and CCTV/video magnifiers.
Toilet with Adaptations (Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located in the foyer to the right of the reception.
- The distance from the entrance is 22m.
- The most accessible route to the toilet has step-free level access and automatic doors.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 87cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 152cm (width) x 210cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 81cm (from the side of the toilet pan).
- There is a spatula flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is no vertical grab rail for the toilet.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 91cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 71cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 106cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 98cm from the floor.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is a mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin and a sanitary bin.
- There is one coat hook.
- The coat hook is 157cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Lift
- The lift surveyed is located in the foyer to the right of reception.
- The distance from the entrance is 14m.
- The most accessible route to the lift has step-free level access and automatic doors.
- The ground, first and second floors are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings, Braille markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- The internal dimensions of the lift are 109cm (width) x 135cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
- Some of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a visual floor indicator and a list of floor services/facilities.
- Lighting levels were even at the time of the survey.
Stairs
- The stairs surveyed are located in the foyer to the right of reception.
- There is a single manual door to access the stairwell.
- The ground, first and second floors can be accessed by these stairs.
- There are 15 steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- The door to the stairwell has a minimum width of 87cm.
