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Omnibus Theatre

1 Clapham Common North Side, London, SW4 0QW

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • Toilets with adaptations are located on the ground and first floor.
    • The transfer space varies between left and right in the toilets with adaptations.
    • The gender inclusive step-free toilet facilities are located at the rear of the building.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located in the toilet with adaptions.

Parking

Entrance

  • This entrance is located at the front of the building.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There are double manual doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 210cm.
  • The doors have a high visual contrast.
  • There is a second set of double manual doors.
  • The second set of doors open towards you.
  • The width of the opening is 169cm.
  • The second set of doors have a medium visual contrast.
  • There is step-free level access as you enter.

Reception (Box Office)

  • The reception is located to the left after the entrance.
  • The distance from the entrance is 1m.
  • There is step-free level access to reception.
  • The height of the reception desk is 110cm.
  • There is not a lowered section at the desk.
  • The reception has patterned/distracting backgrounds.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.

Getting Around

  • There is step-free level access throughout all areas, this may include the use of a lift.
  • Access throughout may include manual doors and doors permanently held open.
  • Some flooring is shiny.
  • There is a high visual contrast between the walls and floor in the majority of walkways.
  • There is background noise in some areas of the venue.
  • Wayfinding signage is not provided.
  • Seating available in the walkways includes: chairs with armrests, chairs without armrests and stools.
  • Lighting levels vary due to the size of the space.
  • Lighting levels are adjustable in some areas.

Eating and Drinking

  • Location and Access View
    • The café is to the right after the entrance.
    • The most accessible route has step-free level access and doors permanently held open.
    • There is step-free level access into this area.
    • There is a single manual door with a high visual contrast.
    • The door is permanently held open.
    • The width of the opening is 77cm.
  • Service View
    • This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and designated seating.
    • Full table service is not available.
    • Menus are wall-mounted.
    • The following dietary requirements can be catered for: dairy free.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The payment counter was surveyed.
    • The counter is located to the right after the café entrance.
    • There is step-free level access to the counter.
    • The height of the counter is 124cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs without armrests and high stools.
    • Furniture available in this area includes: tables and high tables.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels were even at the time of the survey.

Entrance (Theatre)

  • This entrance is located to the rear of the building.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There are double manual doors at this entrance.
  • The doors open away from you.
  • The width of the opening is 149cm.
  • The doors have a high visual contrast.

Theatre

  • Theatre Information View
    • Advanced bookings are available.
    • Concessions are available.
    • Captioned performances are available.
    • Signed performances are available.
    • Audio described performances are not available.
    • Autism friendly/relaxed performances are available.
    • Sensory friendly performances are available.
    • There is not a hearing assistance system.
  • Auditorium View
    • The most accessible route to the auditorium has step-free level access.
    • There is step-free level access to a row of seating.
    • There is a designated seating area.
    • The following rows have stepped access: all rows beyond the designated seating.
    • Some flooring is shiny.
    • Seating available includes: chairs without armrests and flip-down seats with armrests.

Designated Seating (Theatre)

  • The designated seating area surveyed is located to the right after the theatre entrance.
  • The distance from the theatre entrance is 1m.
  • There is step-free level access to the designated seating.
  • The designated seating area is not clearly marked or signed.
  • There are 4 designated spaces for wheelchair users.
  • The number of spaces for wheelchair users varies.
  • The view from this seating area is clear from obstructions.
  • Companions sit next to you and behind you.
  • There is a member of staff available for assistance.
  • There is space for an assistance dog to rest.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Lighting levels are adjustable.
  • There is a toilet with adaptations close to the seating area (within approximately 50m).

Room (Common Room)

  • The room is located straight ahead after the entrance.
  • The distance from the entrance is 2m.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There are double manual doors with a high visual contrast.
  • The doors open towards you.
  • The width of the opening is 150cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests, chairs without armrests and stools.
  • Furniture available in the room includes: tables.
  • The surface heights are suitable for wheelchair users.
  • The clear underside space of the surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is background noise in this area which varies depending on the function/event.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located at the rear of the building, on the ground floor.
    • The distance from the entrance is 10m.
    • The most accessible route to the toilet has step-free level access and doors permanently held open.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 81cm.
    • The door has a sliding bolt lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 162cm (width) x 256cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 91cm (from the side of the toilet pan).
    • There is a lever flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low visual contrast.
    • There is no dropdown rail for the toilet.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • The toilet has a padded backrest.
    • There is not a toilet roll holder.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a low visual contrast.
    • There is a soap dispenser, however it is not wall mounted.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 63cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 104cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were low at the time of the survey.

Lift

  • The lift surveyed is located to the right after the entrance.
  • This lift is a platform lift.
  • The distance from the entrance is 1m.
  • The most accessible route to the lift has slight ramps or slopes.
  • The ground and first floors are accessed by this lift.
  • The lift door has a low visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have a medium visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 81cm.
  • The internal dimensions of the lift are 89cm (width) x 145cm (depth).
  • The internal lift control buttons have a high visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Stairs

  • The stairs surveyed are located to the left after the entrance.
  • The ground and first floors can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps are clearly marked and have a handrail on the left going up.
  • The handrail is easy to grip.
  • The handrail covers the flight of stairs throughout its length.
  • The handrail does not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.