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Pear Tree Cafe

Battersea Park, London, SW11 4NJ

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located to the left of the counter, and then to the right.
    • The toilet with adaptations has a right hand transfer space.
    • The shared step-free toilet facilities are located to the left of the counter and then immediately ahead.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located in the toilet with adaptations.

Parking (Albert Gate)

  • Car Park View
    • The car park is located on the west side of the park by Albert Gate.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 8 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 216cm (width) x 455cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 110cm.
    • The nearest designated bay is 260m from the Albert Gate access point.
    • The most accessible route from the Blue Badge parking has step-free level access.
    • There is additional parking available at the south of Battersea Park.
      Parking can be paid for using the RingGo app or website.
  • Charges and Restrictions View
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance

  • This entrance is located at the front of the cafe.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double manual doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 168cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is a second set of double manual doors.
  • The second set of doors are permanently held open.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a low visual contrast.
  • There is step-free level access as you enter.

Getting Around

  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via ramps or slopes: the left side of the outdoor seating.
  • Access throughout may include doors permanently held open.
  • The visual contrast between the walls and floor varies between low and high.
  • There is background noise.
  • Wayfinding signage is not provided.
  • Lighting levels vary due to the size of the space.

Eating and Drinking

  • Location and Service View
    • The Pear Tree Café is located on the east side of the park, next to the lake.
    • The most accessible route has step-free level access.
    • This area has a counter where food and drink can be ordered, a self service counter, staff who can provide assistance with ordering and numerous seating options.
    • Full table service is available on request only.
    • Menus are available on a board, online and displayed on the counter.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The service counter was surveyed.
    • The counter is located ahead as you enter the cafe.
    • There is step-free level access to the counter.
    • The height of the counter is 120cm.
    • There is not a lowered section at the counter.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor visual contrast varies between low and high.
    • Seating available in this area includes: chairs without armrests and benches.
    • Furniture available in this area includes: tables.
    • Some seating is fixed.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels vary due to the use of large glazed walls.

Toilet with Adaptations (Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located to the left of the counter and then to the right.
    • The distance from the entrance is 19m.
    • The most accessible route to the toilet has step-free level access and doors permanently held open.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens inwards and has a medium visual contrast.
    • The width of the door opening is 78cm.
    • The door has a lever twist lock.
    • Internally the door has a medium visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 137cm (width) x 228cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 68cm (from the side of the toilet pan).
    • There is a push button flush in the centre of the cistern.
    • There is no horizontal grab rail for the toilet.
    • The horizontal grab rail has a high visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 50cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 94cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have varying visual contrasts.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 95cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 124cm from the floor.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a pedal bin.
    • There is one coat hook.
    • The coat hook is 181cm from the floor.
    • The height of the baby change facility when in use is 105cm.
    • The walls and floor have a low visual contrast.
    • Lighting levels were low at the time of the survey.
    • The first door into the toilets area is 72cm wide.

Exit

  • The exit area is clearly signed.
  • There is step-free level access at the exit.
  • There are double manual doors at this exit.
  • The doors are permanently held open.
  • The width of the opening is 131cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is a second single manual door.
  • The second door is permanently held open.
  • The width of the opening is 59cm.
  • There is a small lip on the threshold of the opening.
  • The second door has a low visual contrast.
  • There is step-free level access as you exit.
  • The entrance can be used to exit the cafe.

Seating Area (External)

  • The seating area is located in front of the cafe by the lake.
  • The seating area is uncovered.
  • The most accessible route to the seating area has step-free level access.
  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via ramps or slopes: the left side of the outdoor seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Furniture available in this area includes: picnic tables.
  • The seating and tables are fixed.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • There may be background noise in this area.