You are on Overview. Skip to the next section.

Overview

Collapse all Expand all

• About View
  • View information on opening times
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • The nearest train station is Wimbledon.
  • The nearest underground station is Southfields.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
  • View information on getting here (opens new tab) .
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • Vehicles can access the venue from Frensham Drive.
  • The following areas have step-free access via ramps or slopes: the ashes scatter garden, the east side of the cemetery and the rear of the waiting room.
  • The following areas have stepped access: the mausoleum and flower memorial garden.
  • Access throughout may include uneven surfaces, manual doors and bollards.
• Getting Help and Assistance View
  • There is seating available.
  • There is a fixed hearing assistance system.
  • You can borrow or hire the following equipment: a manual wheelchair.
  • Documents are available in the following formats: large print (on request).
  • There is not a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Additional facilities/services include: Wi-Fi.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

Collapse all Expand all

• Toilet Facilities View
  • There are 2 toilets with adaptations.
  • Toilets with adaptations are located in the crematorium and cemetery reception.
  • The transfer space varies between left and right in the toilets with adaptations.
  • The male and female toilet facilities are located to the left of the crematorium.
• Changing Places and Changing Facilities View
  • Parent and baby changing facilities are located in the crematorium toilet with adaptations.

You are on Parking. Skip to the next section.

Parking

Collapse all Expand all

• Car Park View
  • The car park is located near the crematorium and by the access point on Frensham Drive.
  • The car park is open air/surface.
  • The car park surface consists of tarmac and block paving.
  • There are 2 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked.
  • The surveyed Blue Badge parking bay dimensions are 245cm (width) x 500cm (depth).
  • There is a marked zone to one side but not at the rear.
  • The width of the marked zone is 127cm.
  • The nearest designated bay is 309m from the access point on Frensham Drive.
  • The most accessible route from the Blue Badge parking has step-free level access, uneven surfaces and bollards.
  • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Both Blue Badge bays are by the cemetery reception.
• Charges and Restrictions View
  • Parking is free for all users.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Access Point (Pedestrian - North-East). Skip to the next section.

Access Point (Pedestrian - North-East)

• This access point is located at the north-east corner of the cemetery off the A3.
• The approach to the access point has uneven surfaces.
• The access point is clearly signed.
• There is step-free level access.
• There is a single manual gate.
• The gate opens away from you.
• The width of the opening is 87cm.
• The gate has a low visual contrast.
• There is step-free level access as you enter.

You are on Access Point (Pedestrian - North-West). Skip to the next section.

Access Point (Pedestrian - North-West)

• This access point is located on the north-west side of the cemetery off the A3.
• The approach to the access point has uneven surfaces.
• The access point is not clearly signed.
• There is step-free level access.
• There is a single manual gate.
• The gate is permanently held open.
• The width of the opening is 113cm.
• The gate has a high visual contrast.
• There is step-free level access as you enter.

You are on Entrance (Reception). Skip to the next section.

Entrance (Reception)

• This entrance is located to the left after you enter via the access point on Frensham Drive.
• The approach to the entrance has uneven surfaces.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There is a single manual door at this entrance.
• The door opens towards you.
• The width of the opening is 93cm.
• There is a small lip on the threshold of the opening.
• The door has a low visual contrast.
• There is a second single manual door.
• The second door opens towards you.
• The width of the opening is 92cm.
• The second door has a low visual contrast.
• There is step-free level access as you enter.

You are on Reception. Skip to the next section.

Reception

• The reception is located ahead from the reception entrance.
• The distance from the entrance is 3m.
• There is step-free level access to reception.
• The height of the reception desk is 119cm.
• There is a lowered section at the desk.
• The height of the lowered section is 93cm.
• The reception has windows.
• There is a clearly signed fixed hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.
• The height of the touchscreen display ranges from 77cm to 110cm from the floor.
• There is no (or very little) background noise in this area.
• Lighting levels were even at the time of the survey, with unshaded light sources.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: armchairs.
• Furniture available in this area includes: coffee tables.

You are on Toilet with Adaptations (Reception - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Reception - Right Hand Transfer)

Collapse all Expand all

• Location and Access View
  • The toilet surveyed is located to the right of reception.
  • The distance from reception is 6m.
  • The most accessible route to the toilet has step-free level access and doors permanently held open.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a low visual contrast.
  • The width of the door opening is 68cm.
  • The door has a locking handle.
  • Internally the door has a low visual contrast.
  • There is a grab rail on the internal door with a low visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 142cm (width) x 200cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 78cm (from the side of the toilet pan).
  • There is a lever flush on the non-transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a low visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a low visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a low visual contrast.
  • The toilet seat is 44cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is not a toilet roll holder.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 75cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rail is on the right as you face the wash basin.
  • The wash basin grab rail has a low visual contrast.
  • There is a soap dispenser, however it is not wall mounted.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a low visual contrast.
  • The towel dispenser is 99cm from the floor.
  • There is a wall mounted hand dryer.
  • The hand dryer has a low visual contrast.
  • The hand dryer is 127cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin.
  • There is one coat hook.
  • The coat hook is 165cm from the floor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were low at the time of the survey.

You are on Outdoor Spaces. Skip to the next section.

Outdoor Spaces

• The following is available in this area: a cemetery, ashes scatter garden, a flower memorial garden, and a mausoleum.
• Outdoor areas consist of concrete or tarmac, block paving, compact earth and uncompacted earth.
• There are footpaths throughout.
• The majority of the paths are wide enough for wheelchair users.
• The following areas have step-free access via ramps or slopes: the ashes scatter garden.
• The following areas have stepped access: the mausoleum and flower memorial garden.
• There are seats situated along the paths for people to rest.
• The paths have bollards and uneven surfaces.
• There is step-free access to the ashes scatter garden via the steep ramp to the front of the garden, or via the slight downward slope to the east of the garden.

You are on Entrance (Waiting Room). Skip to the next section.

Entrance (Waiting Room)

• This entrance is located ahead as you approach the crematorium.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There is a single manual door at this entrance.
• The door opens away from you.
• The width of the opening is 90cm.
• There is a small lip on the threshold of the opening.
• The door has a high visual contrast.
• There is step-free level access as you enter.

You are on Counter (Waiting Room). Skip to the next section.

Counter (Waiting Room)

• The counter is located to the right as you enter the waiting room.
• The distance from the waiting room entrance is 1m.
• There is step-free level access to the counter.
• The height of the counter is 110cm.
• There is not a lowered section at the counter.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this area.
• Lighting levels were even at the time of the survey, with unshaded light sources.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: benches.
• The seating is fixed.

You are on Getting Around (Crematorium). Skip to the next section.

Getting Around (Crematorium)

• There is step-free level access throughout the majority of areas.
• The following areas have step-free access via ramps or slopes: the rear side of the waiting room and the catafalque in the West Chapel.
• Access throughout may include manual doors and doors permanently held open.
• The visual contrast between the walls and floor varies between low and high.
• There is no (or very little) background noise.
• Wayfinding signage is provided.
• The colour, design and typeface of signs is not consistent throughout.
• Lighting levels vary due to the size of the space.
• The ramp in the crematorium has a steep gradient.

You are on Entrance (Clergy - West Chapel). Skip to the next section.

Entrance (Clergy - West Chapel)

• This entrance is located to the right at the rear of the waiting room.
• The entrance area is clearly signed.
• There is step-free access via ramp at the entrance.
• The ramp has a steep gradient.
• The ramp is between 75cm and 150cm wide with a handrail on the left going up.
• There is a single manual door at this entrance.
• The door opens towards you.
• The width of the opening is 92cm.
• The door has a high visual contrast.
• There is a second single manual door.
• The second door opens away from you.
• The width of the opening is 90cm.
• There is a small lip on the threshold of the opening.
• The second door has a high visual contrast.
• There is step-free level access as you enter.

You are on Room (West Chapel). Skip to the next section.

Room (West Chapel)

• The room is located to the right as you approach the crematorium.
• The distance from the waiting room entrance is 4m.
• The most accessible route to the room has step-free level access.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There are double manual doors with a high visual contrast.
• One of the doors was locked at the time of the survey.
• The locked door can be opened on request.
• The door opens away from you.
• The width of the opening is 76cm.
• There is step-free level access throughout the majority of areas.
• The following areas have stepped access: the catafalque.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a low visual contrast.
• Seating available in the room includes: chairs without armrests and benches.
• Some seating is fixed.
• There is a clearly signed fixed hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.
• Additional facilities/services include: a television with subtitles.
• There is background noise in this area which varies depending on the function/event.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
• Step-free access to the catafalque can be provided via the ramp in the waiting room, and then entering the chapel through the clergy entrance.
  East Chapel is similar.

You are on Toilet with Adaptations (Crematorium - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Crematorium - Left Hand Transfer)

Collapse all Expand all

• Location and Access View
  • The toilet surveyed is located to the left after the waiting room.
  • The distance from the waiting room entrance is 14m.
  • The most accessible route to the toilet has a steep ramp or slope and doors permanently held open.
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 105cm.
  • The door has a locking handle.
  • Internally the door has a high visual contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the cubicle are 165cm (width) x 222cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 113cm (from the side of the toilet pan).
  • There is a lever flush on the non-transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a low visual contrast.
  • There is no vertical grab rail for the toilet.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has varying visual contrasts.
  • The toilet seat is 47cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 113cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 75cm from the floor.
  • The wash basin has a lever tap.
  • The vertical grab rail is on the left as you face the wash basin.
  • The wash basin grab rail has a low visual contrast.
  • There is a soap dispenser, however it is not wall mounted.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a low visual contrast.
  • The hand dryer is 108cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
  • There are no coat hooks.
  • The height of the baby change facility when in use is 120cm.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Room (Recordia). Skip to the next section.

Room (Recordia)

• The room is located at the rear of the crematorium.
• The distance from the waiting room entrance is 15m.
• The most accessible route to the room has a steep ramp or slope and doors permanently held open.
• There is no signage on or near the door.
• There is step-free level access into the room.
• There are double manual doors with a high visual contrast.
• The doors are permanently held open.
• The width of the opening is 146cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels vary due to the size of the space.
• There is a similar set of doors beyond the doors detailed in this section.