You are on Overview. Skip to the next section.

Overview

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• About View
  • This is a charity providing programmes and activities to support adults with learning disabilities, autism and mental health needs.
  • Facilities available in the venue include: classrooms, meeting rooms, a kitchen, offices and quiet rooms.
• Parking and Public Transport View
  • The venue does not have its own car park.
  • There is on-street Blue Badge Bay parking and on-street standard parking.
  • The nearest train station is Clapham Junction Train Station.
  • The nearest underground station is Clapham South Underground Station.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free access via slope at the most accessible entrance.
  • There is step-free level access throughout, this may include the use of a lift.
  • Access throughout may include manual doors, doors permanently held open and narrow walkways.
  • The ground and first floors can be accessed via a standard lift and stairs.
• Getting Help and Assistance View
  • There is seating available.
  • There is no hearing assistance system.
  • There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
  • The designated safe space is located on the ground floor, to the right through the canteen and straight ahead along the corridor as you enter the building, and on the first floor, to the left as you exit the lift.
  • British Sign Language interpreters can be provided on request.
  • Documents are available in the following formats: Braille (on request), large print (on request), Makaton, different languages (on request) and audio (on request).
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Additional facilities/services include: phone charging points and Wi-Fi.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 3 toilets with adaptations.
  • Toilets with adaptations are located to the rear left of the canteen as you enter from the main entrance, and on the first floor, to the left and along the corridor as you exit the lift.
  • The transfer space varies between left and right in the toilets with adaptations.
  • The male and female step-free toilet facilities are located on the first floor, to the left and along the corridor as you exit the lift.
• Washroom and Shower Facilities View
  • The shower facilities which have adaptations are located within the male and female toilets with adaptations on the ground floor.

You are on Parking. Skip to the next section.

Parking

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• Drop-off Point View
  • There is not a designated drop-off point available.
• On-street Parking View
  • On-street designated Blue Badge parking and standard parking is available.
  • The on-street designated Blue Badge parking bays are located in Altenburg Gardens.
  • The Blue Badge bays are signposted and have markings which are faded.

You are on Entrance. Skip to the next section.

Entrance

• This entrance is located at the front of the building, off Altenburg Gardens.
• The entrance area is not clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free access via slope at the entrance.
• The slope has a slight gradient.
• There is an intercom at a height of 143cm.
• There is a single automatic door at this entrance.
• The door opens towards you.
• There is a push pad at a height of 93cm.
• The width of the opening is 76cm.
• There is a small lip on the threshold of the opening.
• The door has a high visual contrast.
• There is a push pad or push button to exit at a height of 94cm.
• There is a second single manual door.
• The second door opens away from you.
• The width of the opening is 85cm.
• There is a small lip on the threshold of the opening.
• The second door has a high visual contrast.
• There is step-free level access as you enter.

You are on Reception. Skip to the next section.

Reception

• The reception is located straight ahead as you enter the building.
• The distance from the entrance is 3m.
• There is step-free level access to reception.
• The height of the reception desk is 73cm.
• The reception has patterned/distracting backgrounds and windows.
• There is not a hearing assistance system.
• There may be background noise in this area.
• The flooring is shiny.
• Lighting levels were even at the time of the survey.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs with armrests.
• Furniture available in this area includes: coffee tables.

You are on Getting Around. Skip to the next section.

Getting Around

• There is step-free level access throughout all areas, this may include the use of a lift.
• Access throughout may include manual doors, doors permanently held open and narrow walkways.
• Some flooring is shiny.
• There is a high visual contrast between the walls and floor in all walkways.
• There may be background noise.
• Wayfinding signage is provided.
• The colour, design and typeface of signs is consistent throughout.
• Seating available in the walkways includes: chairs with armrests and chairs without armrests.
• Lighting levels were even at the time of the survey.
• Lighting levels are adjustable in some areas.

You are on Eating and Drinking (Canteen). Skip to the next section.

Eating and Drinking (Canteen)

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• Location and Access View
  • The canteen is located immediately to the left as you enter the building.
  • The most accessible route has step-free level access and narrow walkways.
  • There is step-free level access into this area.
  • There is a single manual door with a high visual contrast.
  • The door is permanently held open.
  • The width of the opening is 84cm.
• Service View
  • This area has a counter where food and drink can be ordered, a buffet counter, staff who can provide assistance with ordering and designated seating.
  • Full table service is available.
  • Menus are handheld, available on a board, pictorial and available in large print.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, vegetarian and vegan.
  • The following are available: drinking straws, takeaway cups, two handled cups, easy grip cutlery and takeaway cutlery.
  • There is not a hearing assistance system.
• Order and Payment View
  • The service counter was surveyed.
  • The counter is located diagonally to the right as you enter the canteen.
  • There is step-free level access to the counter.
  • The height of the counter is 95cm.
  • There is not a lowered section at the counter.
  • The counter has glazed screens and windows.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in this area includes: chairs without armrests.
  • Furniture available in this area includes: tables.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • There is background noise in this area which varies depending on the time of day.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.

You are on Room (Meeting Room / Classroom - Purple Room). Skip to the next section.

Room (Meeting Room / Classroom - Purple Room)

• The room is located diagonally to the left as you enter the building.
• The distance from the entrance is 5m.
• The most accessible route to the room has step-free level access.
• There is pictorial, written text, Makaton and numbered signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a medium visual contrast.
• The door opens away from you.
• The width of the opening is 84cm.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• The flooring is shiny.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests, chairs without armrests and riser recliner chairs.
• Furniture available in the room includes: tables and desks.
• Some surface heights are suitable for wheelchair users.
• The clear underside space of some surfaces is suitable for wheelchair users.
• There is not a hearing assistance system.
• Additional facilities/services include: a television with subtitles.
• There is background noise in this area which varies depending on the function/event.
• Lighting levels were even at the time of the survey.
• Lighting levels are adjustable.
• There are several similar rooms within the building, on the ground and first floors.

You are on Room (Quiet Room). Skip to the next section.

Room (Quiet Room)

• The room is located to the right through the canteen and then straight ahead along the corridor as you enter the building.
• The distance from the entrance is 26m.
• The most accessible route to the room has step-free level access, manual doors, doors permanently held open and narrow walkways.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a medium visual contrast.
• The door opens away from you.
• The width of the opening is 84cm.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• The flooring is shiny.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: sofas.
• Furniture available in the room includes: coffee tables.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.
• Lighting levels are adjustable.
• There is an additional quiet room on the first floor, with similar specifications.

You are on Toilet with Adaptations (Ground Floor - Male - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Ground Floor - Male - Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located to the rear left of the canteen.
  • The distance from the entrance is 21m.
  • The most accessible route to the toilet has step-free level access, doors permanently held open and narrow walkways.
  • There is step-free level access into the facility.
  • There is pictorial, written text and Makaton signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 86cm.
  • The door has a lever twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 220cm (width) x 204cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet.
  • The lateral transfer space is 153cm (from the side of the toilet pan).
  • There is a push button flush on top of the cistern.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 43cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 93cm from the floor.
  • The wash basin and taps cannot be reached when seated on the toilet.
  • The wash basin is 78cm from the floor.
  • The wash basin has a lever mixer tap.
  • There are no vertical grab rails at the wash basin.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 88cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer which requires hands to be inserted into the top.
  • The hand dryer has a high visual contrast.
  • The hand dryer is 87cm from the floor.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a waste bin.
  • There is one coat hook.
  • The coat hook is 159cm from the floor.
  • The walls and floor have a low visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Shower with Adaptations (Male Toilet with Adaptations). Skip to the next section.

Shower with Adaptations (Male Toilet with Adaptations)

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• Location and Access View
  • The shower surveyed is located within the male toilet with adaptations on the ground floor.
• Dimensions and Features View
  • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
  • There is an adjustable shower head which can also be detached.
  • The shower controls are lever mixer.
  • There is no shower seat.
  • There is a grab rail and dropdown rails for the shower.
  • The grab rail has a high visual contrast.
  • The dropdown rails have a high visual contrast.
  • There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.

You are on Toilet with Adaptations (Ground Floor - Female - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Ground Floor - Female - Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located to the rear left of the canteen.
  • The distance from the entrance is 23m.
  • The most accessible route to the toilet has step-free level access, doors permanently held open and narrow walkways.
  • There is step-free level access into the facility.
  • There is pictorial, written text and Makaton signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 85cm.
  • The door has a locking handle.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a medium visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 220cm (width) x 204cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 158cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 49cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 94cm from the floor.
  • The wash basin and taps cannot be reached when seated on the toilet.
  • The wash basin is 76cm from the floor.
  • The wash basin has a lever mixer tap.
  • There are no vertical grab rails at the wash basin.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 80cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer which requires hands to be inserted into the top.
  • The hand dryer has a high visual contrast.
  • The hand dryer is 85cm from the floor.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a waste bin, a sanitary bin and a bin with a sensor.
  • There is one coat hook.
  • The coat hook is 158cm from the floor.
  • The walls and floor have a low visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Shower with Adaptations (Female Toilet with Adaptations). Skip to the next section.

Shower with Adaptations (Female Toilet with Adaptations)

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• Location and Access View
  • The shower surveyed is located within the female toilet with adaptations on the ground floor.
• Dimensions and Features View
  • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
  • There is an adjustable shower head which can also be detached.
  • The shower controls are twist turn mixer.
  • There is no shower seat.
  • There is a grab rail and dropdown rails for the shower.
  • The grab rail has a high visual contrast.
  • The dropdown rails have a high visual contrast.
  • There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located straight ahead, through the door and to the left as you enter the canteen.
• The distance from the entrance is 14m.
• The most accessible route to the lift has step-free level access, doors permanently held open and narrow walkways.
• The ground and first floors (0 and 1) are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a medium visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 129cm.
• The internal dimensions of the lift are 128cm (width) x 244cm (depth).
• The internal lift control buttons have tactile markings and a medium visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
• Lighting levels were even at the time of the survey.

You are on Stairs. Skip to the next section.

Stairs

• The stairs surveyed are located straight ahead, through the door and to the left as you enter the canteen.
• There is a single manual door to access the stairwell.
• The ground and first floors (0 and 1) can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps have faded markings and have handrails on both sides.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The height of the steps is not between 15cm and 18cm.
• The height of the highest step is 20cm.
• The depth of the steps is not between 30cm and 45cm.
• The steps have open risers.
• Lighting levels were low at the time of the survey.
• The handrail on the right going up is easy to grip. The handrail on the left going up is not.

You are on Toilet with Adaptations (First Floor - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (First Floor - Left Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located on the first floor, to the left and along the corridor as you exit the lift.
  • The distance from the lift is 18m.
  • The most accessible route to the toilet has step-free level access, doors permanently held open and narrow walkways.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 86cm.
  • The door has a twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a medium visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 153cm (width) x 175cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet.
  • The lateral transfer space is 81cm (from the side of the toilet pan).
  • There is a spatula flush on the non-transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a medium visual contrast.
  • There is no vertical grab rail for the toilet.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a medium visual contrast.
  • The toilet seat is 38cm from the floor.
  • The toilet seat has a low visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 91cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 79cm from the floor.
  • The wash basin has a lever mixer tap.
  • There are no vertical grab rails at the wash basin.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a medium visual contrast.
  • The soap dispenser is 96cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a medium visual contrast.
  • The hand dryer is 94cm from the floor.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a waste bin and a sanitary bin.
  • There are multiple coat hooks.
  • The coat hooks are 123cm and 188cm from the floor.
  • The walls and floor have a medium visual contrast.
  • Lighting levels were even at the time of the survey.