Access Guide
Overview
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About
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- Services available in the venue include: church services, a café, function room, children's playgroups, and fitness/exercise classes.
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Parking and Public Transport
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- The venue does not have its own car park.
- The nearest train station is Putney.
- The nearest underground station is Putney Bridge.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free access via slope at the most accessible entrance.
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: access to the church hall, Cromwell Room and the route to the standard toilets.
- The following areas have stepped access: the lectern and altar area in the church hall and the lower tiers in the balcony area.
- Access throughout may include manual doors and doors permanently held open.
- The ground and first floors can be accessed via a platform lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Related Access Guides View
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located on the ground floor of the church, to the left of the church hall entrance.
- The toilet with adaptations has a right hand transfer space.
- Ambulant toilet facilities are located on the first floor, to the left as you exit the lift.
- The male and female step-free toilet facilities are located on the ground floor, at the rear of the pantry.
- The male and female step-free toilet facilities are located on the first floor, to the left as you exit the lift.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located in the toilet with adaptations.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance
- This entrance is located at the front of Putney Pantry on Putney High Street.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- The slope bypasses the steps.
- There are 5 steps with handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The steps are unmarked.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 14cm.
- The depth of the steps is between 30cm and 45cm.
- There are double manual doors at this entrance.
- The doors open away from you.
- The width of the opening is 148cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is step-free level access as you enter.
Getting Around
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: the church hall, Cromwell Room and the route to the standard toilets.
- The following areas have stepped access: the lectern and altar area in the church hall and access to the lower tiers in the balcony area.
- Access throughout may include manual doors and doors permanently held open.
- Some flooring is shiny.
- The visual contrast between the walls and floor varies between low and high.
- Some of the walls have a reflective finish.
- There is background noise in this area which varies depending on the function/event.
- Wayfinding signage is not provided.
- Seating available in the walkways includes: chairs without armrests.
- Lighting levels vary due to the size of the space.
- Lighting levels are adjustable in some areas.
Eating and Drinking (Putney Pantry)
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Location and Service
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- Putney Pantry is located ahead as you enter.
- This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and designated seating.
- Full table service is not available.
- Menus are wall-mounted, available on a board and displayed on the counter.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws and takeaway cups.
- There is not a hearing assistance system.
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Order and Payment
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- The service counter was surveyed.
- The counter is located at the rear of the area.
- There is step-free level access to the counter.
- The height of the counter is 94cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Toilet with Adaptations (Ground Floor - Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located to the left of the counter in Putney Pantry.
- The distance from the entrance is 7m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 87cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 150cm (width) x 204cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 84cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 98cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a low visual contrast.
- There is a soap dispenser, however it is not wall mounted.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 88cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin.
- There is one coat hook.
- The coat hook is 173cm from the floor.
- The height of the baby change facility when in use is 94cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Area (Church Hall)
- The church hall is located to the left of Putney Pantry.
- There is no signage on or near the door.
- There is step-free access via ramp into this area.
- The slope has a steep gradient.
- There are double manual doors with a low visual contrast.
- The doors open towards you.
- The width of the opening is 206cm.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the lectern and altar.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor have a low visual contrast.
- Some of the walls have a reflective finish.
- Seating available in this area includes: chairs without armrests.
- There is not a hearing assistance system.
- There may be background noise in this area.
- Lighting levels were low at the time of the survey.
- Lighting levels are adjustable.
Lift
- The lift surveyed is located at the rear of Putney Pantry.
- This lift is a platform lift.
- The distance from the entrance is 12m.
- The most accessible route to the lift has step-free level access.
- The ground and first floors are accessed by this lift.
- The lift door has a low visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a low visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 89cm.
- The internal dimensions of the lift are 108cm (width) x 147cm (depth).
- The internal lift control buttons have tactile markings and a low visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- The button needs to be pressed constantly when in use.
- Internally the lift has: a visual floor indicator and an audible announcer.
- Lighting levels were even at the time of the survey.
Stairs
- The stairs surveyed are located at the front of the church hall.
- The ground and first floors can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps have some clear markings and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 19cm.
- The depth of the steps is not between 30cm and 45cm.
- The steps have open risers.
- Lighting levels vary due to the size of the space.
Seating Area (Balcony)
- The seating area is located to the right as you exit the lift on the first floor.
- The most accessible route to the seating area has step-free level access, a platform lift and manual doors.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the lower tiers of the balcony.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is not space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs without armrests and benches.
- Some seating is fixed.
- There may be background noise in this area.
- Lighting levels were low at the time of the survey.
- Lighting levels are adjustable.
Room (Lancaster Hall)
- The room is located directly ahead as you exit the lift on the first floor.
- The distance from the lift is 4m.
- The most accessible route to the room has step-free level access and a platform lift.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens towards you.
- The width of the opening is 77cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor visual contrast varies between low and high.
- Seating available in the room includes: chairs without armrests.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels vary due to the use of large glazed walls.
- Lighting levels are adjustable.
- The serving hatch counter is 102cm high.
Room (Godly Play Room)
- The room is located to the right as you exit the lift on the first floor.
- The distance from the lift is 5m.
- The most accessible route to the room has a platform lift and steps.
- There is written text signage on or near the door.
- There is stepped access into the room.
- There are 5 steps with a handrail on the right going up.
- The handrail is easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail extends horizontally beyond the first and last step.
- The steps have some clear markings.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 16cm.
- The depth of the steps is between 30cm and 45cm.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The width of the opening is 76cm.
- There is step-free level access throughout the room.
- There is space for an assistance dog to rest.
- The flooring is patterned.
- The walls and floor visual contrast varies between low and high.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: coffee tables.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were even at the time of the survey.
