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The Cinema in the Arches

22 Arches Lane, Battersea, London, SW11 8AB

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located ahead as you enter screen two.
    • The toilet with adaptations has a left hand transfer space.
    • The gender inclusive step-free toilet facilities are located ahead as you enter screen one.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located in the toilet with adaptations.

Parking

Entrance (Box Office)

  • This entrance is located on Arches Lane.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double manual doors at this entrance, however one door is locked or bolted.
  • The locked door can be opened on request.
  • The door opens towards you.
  • The width of the opening is 95cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high visual contrast.

Counter (Box Office)

  • The counter is located to the right as you enter.
  • The distance from the entrance is 6m.
  • There is step-free level access to the counter.
  • The height of the counter is 92cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • The flooring is shiny.
  • Lighting levels were low at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: benches.
  • The seating is fixed.

Getting Around

  • There is step-free level access throughout the majority of areas.
  • The following areas have stepped access: all rows beyond the front row in the screens.
  • Access throughout may include manual doors.
  • Some flooring is shiny.
  • There is a low visual contrast between the walls and floor in all areas.
  • There is no (or very little) background noise.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout.
  • Lighting levels were low at the time of the survey.

Entrance (Screen One)

  • This entrance is located to the left of the box office entrance.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There is a single manual door at this entrance.
  • The door opens towards you.
  • The width of the opening is 100cm.
  • The door has a high visual contrast.
  • There is a second single manual door.
  • The second door opens towards you.
  • The width of the opening is 102cm.
  • The second door has a low visual contrast.

Theatre (Screen One)

  • Theatre Information View
    • Advanced bookings are available.
    • Concessions are available.
    • Captioned performances are available.
    • Signed performances are not available.
    • Audio described performances are available.
    • Autism friendly/relaxed performances are not available.
    • Sensory friendly performances are not available.
    • There is a portable hearing assistance system.
    • The hearing assistance system could not be tested at the time of the survey.
    • Headsets are available for audio described movies.
  • Auditorium View
    • The most accessible route to the auditorium has step-free level access.
    • There is step-free level access to a row of seating.
    • There is a designated seating area.
    • The following rows have stepped access: all rows beyond the front row.
    • The minimum width between rows is 44cm.
    • Seating available includes: armchairs.
    • The seats recline.

Designated Seating (Screen One)

  • The designated seating area surveyed is located on the left side of the first row.
  • The distance from the box office entrance is 18m.
  • The most accessible route to the designated seating has manual doors.
  • There is step-free level access to the designated seating.
  • The designated seating area is not clearly marked or signed.
  • There is 1 designated space for a wheelchair user.
  • The view from this seating area is clear from obstructions.
  • Companions sit next to you and behind you.
  • There is a member of staff available for assistance.
  • There is not space for an assistance dog to rest.
  • Seating available in this area includes: chairs with armrests.
  • Furniture available in this area includes: tables.
  • The seating and tables are fixed.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • Lighting levels were low at the time of the survey.
  • There is not a toilet with adaptations close to the seating area (within approximately 50m).
  • The seat pictured can be unscrewed and removed to make space for a wheelchair.
    The nearest toilet with adaptations is in screen two.

Toilet with Adaptations (Screen Two - Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located ahead as you enter screen two.
    • The distance from the box office entrance is 7m.
    • The most accessible route to the toilet has step-free level access and manual doors.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a medium visual contrast.
    • The width of the door opening is 93cm.
    • The door has a locking handle.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a low visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 147cm (width) x 213cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 78cm (from the side of the toilet pan).
    • There is a spatula flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has varying visual contrasts.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has varying visual contrasts.
    • The toilet seat is 46cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 95cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 76cm from the floor.
    • The wash basin has a push tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have varying visual contrasts.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 119cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 89cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a pedal bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 92cm.
    • The walls and floor have a low visual contrast.
    • Lighting levels were low at the time of the survey.