Access Guide
Overview
- About View
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Parking and Public Transport
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- The venue does not have its own car park.
- There is on-street standard parking.
- The name of the nearest car park is Rocks Lane Car Park.
- The nearest train station is Putney.
- The nearest underground station is Putney Bridge.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via ramp at the most accessible entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: some viewing areas in the gigs room.
- Access throughout may include manual doors and narrow walkways.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located at the rear left of the venue.
- The toilet with adaptations has a left hand transfer space.
- The male and female step-free toilet facilities are located to the right side of the venue.
- The male and female step-free toilet facilities are located to the rear left of the gigs room.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located within the toilet with adaptations.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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On-street Parking
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- On-street standard parking is available.
Entrance (Accessible)
- This entrance is located to the right of the venue in the pub garden.
- The entrance area is not clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a steep gradient.
- The ramp is between 75cm and 150cm wide with a handrail on the right going up.
- The ramp bypasses the step.
- There is 1 step with no handrails.
- The step is clearly marked.
- The height of the step is not between 15cm and 18cm.
- The height of the highest step is 19cm.
- There is a single manual door at this entrance.
- The door is permanently held open.
- The width of the opening is 81cm.
- There is a small lip on the threshold of the opening.
- The door has a high visual contrast.
- There is a second single manual door.
- The second door opens towards you.
- The width of the opening is 85cm.
- The second door has a low visual contrast.
- There is step-free level access as you enter.
Entrance (Main)
- This entrance is located on Lower Richmond Road.
- The entrance area is not clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is stepped access at the entrance.
- There is 1 step with no handrails.
- The step is unmarked.
- The height of the step is between 15cm and 18cm.
- The height of the highest step is 15cm.
- There are double manual doors at this entrance.
- The doors are permanently held open.
- The width of the opening is 132cm.
- The doors have a medium visual contrast.
- There is a second set of double manual doors.
- The second set of doors open towards you.
- The width of the opening is 132cm.
- There is a small lip on the threshold of the opening.
- The second set of doors have a high visual contrast.
- There is step-free level access as you enter.
Getting Around
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the right side seating area in the gigs room.
- Access throughout may include manual doors and narrow walkways.
- Some flooring is shiny and patterned.
- The visual contrast between the walls and floor varies between low and high.
- There is background noise.
- Wayfinding signage is provided.
- The colour, design and typeface of signs is not consistent throughout.
- Lighting levels vary due to the size of the space.
- Lighting levels are adjustable in some areas.
Eating and Drinking
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Location and Service
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- The most accessible route has step-free level access.
- This area has a bar where food and drink can be ordered, staff who can provide assistance with ordering and numerous seating options.
- Full table service is available.
- Menus are handheld, available on a board and displayed on the counter.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws and takeaway cups.
- There is not a hearing assistance system.
- Staff must be made aware of any allergies or intolerances before ordering.
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Order and Payment
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- The bar was surveyed.
- The counter is located ahead as you enter via the accessible entrance.
- There is step-free level access to the counter.
- The height of the counter is 106cm.
- There is not a lowered section at the counter.
- The counter has mirrors and patterned/distracting backgrounds which may affect the ability of someone to lip read.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a low visual contrast.
- Seating available in this area includes: chairs without armrests, armchairs, sofas, benches and high stools.
- Furniture available in this area includes: tables, coffee tables and high tables.
- Some seating is fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels vary due to the size of the space.
Toilet with Adaptations (Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located to the rear left of the venue.
- The distance from the accessible entrance is 48m.
- The most accessible route to the toilet has step-free level access and narrow walkways.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a low visual contrast.
- The width of the door opening is 82cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a low visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 162cm (width) x 298cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 101cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is no vertical grab rail for the toilet.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 50cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 114cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 103cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 91cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is no mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin and a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 115cm and 148cm from the floor.
- The height of the baby change facility when in use is 97cm.
- The walls and floor have a low visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade, and unshaded light sources.
Room (Gigs)
- The room is located to the right of the bar.
- The distance from the accessible entrance is 18m.
- The most accessible route to the room has step-free level access and manual doors.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors with a low visual contrast.
- The doors open away from you.
- The width of the opening is 120cm.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the raised seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny and patterned.
- The walls and floor visual contrast varies between low and high.
- Seating available in the room includes: chairs without armrests, sofas and benches.
- Furniture available in the room includes: tables.
- Some seating is fixed.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were low at the time of the survey.
- Lighting levels are adjustable.
Counter (Gigs - Tickets)
- The counter is located to the right as you enter the gigs room.
- The distance from the accessible entrance is 17m.
- There is step-free level access to the counter.
- The height of the counter is 71cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the function/event.
- The flooring is shiny and patterned.
- Lighting levels were low at the time of the survey.
- Lighting levels are adjustable.
Counter (Gigs - Bar)
- The counter is located to the left as you enter the gigs room.
- The distance from the accessible entrance is 18m.
- The most accessible route to the counter has manual doors.
- There is step-free level access to the counter.
- The height of the counter is 105cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the function/event.
- The flooring is shiny and patterned.
- Lighting levels were low at the time of the survey.
- Lighting levels are adjustable.
Counter (Burger Shack)
- The counter is located at the rear of the garden.
- The distance from the accessible entrance is 11m.
- There is step-free level access to the counter.
- The height of the counter is 112cm.
- There is not a lowered section at the counter.
- There is not a hearing assistance system.
- There may be background noise in this area.
- There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs without armrests, benches and high stools.
- Furniture available in this area includes: tables and high tables.
- Some seating and tables are fixed.
