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West Side Church

Melody Road, Wandsworth, London, SW18 2QQ

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located at the rear of the hall.
    • The toilet with adaptations has a right hand transfer space.
    • The male toilet facilities are located at the rear of the hall, accessed via 3 steps.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located within the toilet with adaptations at the rear of the hall.

Parking

Entrance (Main Entrance)

  • This entrance is located on Heathfield Road.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is stepped access at the entrance.
  • The lift bypasses the steps.
  • There are 12 steps with handrails on both sides.
  • The handrails are not easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The steps are unmarked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 15cm.
  • The depth of the steps is between 30cm and 45cm.
  • There are identical stairs on both sides of the entrance.
  • There is a key fob/card reader at a height of 150cm.
  • There are double manual doors at this entrance, however one door is locked or bolted.
  • The locked door can be opened on request.
  • The doors open towards you.
  • The width of the opening is 152cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high visual contrast.
  • There is step-free level access as you enter.

Lift (Main Entrance)

  • The lift surveyed is located next to the main entrance on Heathfield Road.
  • This lift is a platform lift.
  • The distance from the main entrance is 4m.
  • The most accessible route to the lift has step-free level access and uneven surfaces.
  • The basement, ground and first floors are accessed by this lift.
  • The lift door has a low visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have a medium visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 90cm.
  • The internal dimensions of the lift are 102cm (width) x 154cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • The button needs to be pressed constantly when in use.
  • Internally the lift has: a separate door to exit.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There is an initial external door to lift lobby that opens outwards and is 83cm wide.

Entrance (Side Entrance)

  • This entrance is located in Melody Road.
  • The entrance area is not clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is stepped access at the entrance.
  • There is 1 step.
  • The step is unmarked.
  • The height of the step is not between 15cm and 18cm.
  • The height of the highest step is 7cm.
  • There is an intercom at a height of 150cm.
  • There is a bell at a height of 144cm.
  • There are double manual doors at this entrance, however one door is locked or bolted.
  • The locked door can be opened on request.
  • The doors open away from you.
  • The width of the opening is 178cm.
  • The doors have a high visual contrast.
  • There is stepped access as you enter.
  • There are 20+ steps with handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The steps are unmarked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is not between 30cm and 45cm.

Getting Around

  • There is step-free level access throughout all areas, this may include the use of a lift.
  • Access throughout may include manual doors.
  • Some flooring is shiny.
  • There is a high visual contrast between the walls and floor in the majority of walkways.
  • There is background noise in this area which varies depending on the function/event.
  • Wayfinding signage is not provided.
  • Seating available in the walkways includes: chairs with armrests and chairs without armrests.
  • Lighting levels are adjustable in some areas.

Counter (Service Hatch)

  • The counter is located to the left as you enter the hall from the main entrance.
  • The distance from the main entrance is 5m.
  • The most accessible route to the counter has manual doors.
  • There is step-free level access to the counter.
  • The height of the counter is 95cm.
  • There is not a lowered section at the counter.
  • There is background noise in this area which varies depending on the function/event.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Furniture available in this area includes: tables.
  • The service hatch is used by staff to serve refreshments during events.

Room (Main Hall)

  • The room is located ahead as you enter the church.
  • The distance from the main entrance is 15m.
  • The most accessible route to the room has step-free level access and a platform lift.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There are double manual doors with a low visual contrast.
  • The doors are permanently held open.
  • The width of the opening is 140cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Seating available in the room includes: chairs with armrests and chairs without armrests.
  • Furniture available in the room includes: tables.
  • The surface heights are suitable for wheelchair users.
  • The clear underside space of the surfaces is suitable for wheelchair users.
  • There is background noise in this area which varies depending on the function/event.
  • Lighting levels vary due to the size of the space.

Toilet with Adaptations (Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located at the rear of the main hall.
    • The distance from the main entrance is 25m.
    • The most accessible route to the toilet has step-free level access and manual doors.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a low visual contrast.
    • The width of the door opening is 87cm.
    • The door has a twist lock.
    • Internally the door has a low visual contrast.
    • There is a grab rail on the internal door with a low visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 150cm (width) x 225cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 83cm (from the side of the toilet pan).
    • There is a spatula flush on the right transfer side.
    • There is no horizontal grab rail for the toilet.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 78cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a low visual contrast.
    • There is a soap dispenser, however it is not wall mounted.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a medium visual contrast.
    • The towel dispenser is 90cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin and a pedal bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 94cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.