You are on Overview. Skip to the next section.

Overview

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• About View
  • This is a music venue.
  • Facilities available in the venue include: a concert hall, recording studios and a café/bar.
  • View information on opening times
• Parking and Public Transport View
  • The venue does not have its own car park.
  • There is on-street Blue Badge Bay parking and a public car park nearby.
  • The name of the nearest car park is Waitrose Nine Elms.
  • The nearest step-free train station is Vauxhall.
  • The nearest underground station is Vauxhall.
  • The nearest train station is Battersea Park.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
  • View information on getting here (opens new tab) .
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There is step-free level access throughout the majority of areas, this may include the use of a lift.
  • The following areas have step-free access via ramps or slopes: the Emerald Green Room and Buffini Chao Room.
  • Access throughout may include manual doors.
  • The ground and first floor can be accessed via a platform lift and stairs.
• Getting Help and Assistance View
  • There is seating available.
  • There is a portable hearing assistance system on request.
  • British Sign Language Interpreters can be requested prior to your visit.
  • Documents are available in the following formats: large print (on request).
  • There is not a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Additional facilities/services include: Wi-Fi.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There is 1 toilet with adaptations.
  • The toilet with adaptations is located on the first floor.
  • The toilet with adaptations has a right hand transfer space.
  • The male and female step-free toilet facilities are located on the first floor.

You are on Parking. Skip to the next section.

Parking

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• Drop-off Point View
  • There is not a designated drop-off point available.
• On-street Parking View
  • On-street designated Blue Badge parking is available.
  • The on-street designated Blue Badge parking bays are located Ponton Road.
  • The Blue Badge bays are clearly marked and signposted.
• Public Car Parks View
  • There is a public car park located New Union Square.
  • The name of the car park is Waitrose Battersea - Nine Elms.
  • Designated Blue Badge parking bays are available in the car park.
  • Parking is limited to an hour for customers.
    Alternatively all day parking can be purchased via Justpark.com.

You are on Entrance. Skip to the next section.

Entrance

• This entrance is located on Ponton Road.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double manual doors at this entrance.
• The locked door can be opened on request.
• The doors are permanently held open.
• The width of the opening is 92cm.
• The doors have a low visual contrast.

You are on Getting Around. Skip to the next section.

Getting Around

• There is step-free level access throughout the majority of areas, this may include the use of a lift.
• The following areas have step-free access via ramps or slopes: the Emerald Green room and Buffini Chao room.
• Access throughout may include manual doors.
• There is a low visual contrast between the walls and floor in all areas.
• There is background noise in some areas of the venue.
• Wayfinding signage is provided.
• Signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signs is consistent throughout.
• Seating available in the walkways includes: chairs with armrests.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.
• Lighting levels are adjustable in some areas.
• All rooms have heavy, soundproof doors.

You are on Eating and Drinking (Café and Bar). Skip to the next section.

Eating and Drinking (Café and Bar)

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• Location and Access View
  • The café and bar is located on the ground floor, immediately after the entrance.
  • The most accessible route has step-free level access.
  • There is step-free level access into this area.
• Service View
  • This area has a counter where food and drink can be ordered and designated seating.
  • Full table service is available.
  • Menus are wall-mounted, available on a board and displayed on the counter.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, vegetarian and vegan.
  • The following are available: drinking straws and takeaway cups.
  • There is not a hearing assistance system.
• Order and Payment View
  • The service counter was surveyed.
  • There is step-free level access to the counter.
  • The height of the counter is 107cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 78cm.
  • The counter has patterned/distracting backgrounds.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor visual contrast varies between low and high.
  • Seating available in this area includes: chairs with armrests, chairs without armrests and sofas.
  • Furniture available in this area includes: tables and coffee tables.
  • The surface height of some of the tables is suitable for wheelchair users.
  • The clear height under some of the tables is suitable for wheelchair users.
  • There is background noise in this area.
  • Lighting levels vary due to the use of large glazed walls.

You are on Room (Control Room - Studio B). Skip to the next section.

Room (Control Room - Studio B)

• The room is located on the ground floor.
• The distance from the main entrance is 12m.
• The most accessible route to the room has step-free level access and manual doors.
• There is no signage on or near the door.
• There is step-free level access into the room.
• There is a key pad at a height of 120cm.
• There is a single manual door with a high visual contrast.
• The door opens away from you.
• The width of the opening is 80cm.
• There is a push pad or push button to exit at a height of 124cm.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests and sofas.
• Furniture available in the room includes: tables and desks.
• Some tables are fixed.
• Some surface heights are suitable for wheelchair users.
• The clear underside space of some surfaces is suitable for wheelchair users.
• There is a portable hearing assistance system on request.
• The hearing assistance system was tested and working at the time of the survey.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.
• Lighting levels are adjustable.

You are on Room (Recording Booths). Skip to the next section.

Room (Recording Booths)

• The room is located on the ground floor.
• The distance from the main entrance is 12m.
• The most accessible route to the room has step-free level access and manual doors.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a key pad at a height of 120cm.
• There is a single manual door with a high visual contrast.
• The door opens away from you.
• The width of the opening is 80cm.
• There is a push pad or push button to exit at a height of 132cm.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is not space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs without armrests.
• There is a portable hearing assistance system on request.
• The hearing assistance system was tested and working at the time of the survey.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Room (Studio A - Performance Space). Skip to the next section.

Room (Studio A - Performance Space)

• The room is located at the rear of the café.
• The distance from the main entrance is 6m.
• The most accessible route to the room has step-free level access.
• There is no signage on or near the door.
• There is step-free level access into the room.
• There are double manual doors with a low visual contrast.
• The doors open by sliding.
• The width of the opening is 304cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests.
• There is a portable hearing assistance system on request.
• The hearing assistance system was tested and working at the time of the survey.
• Announcements are in person.
• Lighting levels were even at the time of the survey.
• Lighting levels are adjustable.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located to the right of reception.
• This lift is a platform lift.
• The distance from the main entrance is 12m.
• The most accessible route to the lift has step-free level access and manual doors.
• The ground and first floor are accessed by this lift.
• The lift door has a low visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have a high visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 81cm.
• The internal dimensions of the lift are 86cm (width) x 126cm (depth).
• The internal lift control buttons have a low visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• The button needs to be pressed constantly when in use.
• Lighting levels were even at the time of the survey.

You are on Stairs. Skip to the next section.

Stairs

• The stairs surveyed are located at the rear of the building.
• The ground and first floor can be accessed by these stairs.
• There are 18 steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrail is easy to grip.
• The handrail covers the flight of stairs throughout its length.
• The handrail extends horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 16cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Room (Emerald Green Room). Skip to the next section.

Room (Emerald Green Room)

• The room is located on the first floor.
• The distance from the lift is 12m.
• The most accessible route to the room has step-free level access and manual doors.
• There is written text signage on or near the door.
• There is step-free access via slope into the room.
• The slope has a slight gradient.
• There is a key pad at a height of 124cm.
• There is a single manual door with a high visual contrast.
• The door opens away from you.
• The width of the opening is 84cm.
• There is a push pad or push button to exit at a height of 133cm.
• There is step-free level access throughout the room.
• There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs without armrests, sofas and stools.
• Furniture available in the room includes: tables.
• The surface heights are not suitable for wheelchair users.
• The clear underside space of the surfaces is not suitable for wheelchair users.
• There is a portable hearing assistance system on request.
• Additional facilities/services include: a wash basin.
• There is no (or very little) background noise in this room.
• Announcements are in person.
• Lighting levels were even at the time of the survey.
• The wash basin is at a height of 77cm.

You are on Room (Buffini Chao Room). Skip to the next section.

Room (Buffini Chao Room)

• The room is located on the first floor.
• The distance from the lift is 10m.
• The most accessible route to the room has slight ramps or slopes and manual doors.
• There is written text signage on or near the door.
• There is step-free access via slope into the room.
• The slope has a slight gradient.
• There is a key pad at a height of 110cm.
• There is a single manual door with a high visual contrast.
• The door opens away from you.
• The width of the opening is 85cm.
• There is a push pad or push button to exit at a height of 134cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a low visual contrast.
• Seating available in the room includes: chairs with armrests, chairs without armrests and sofas.
• Furniture available in the room includes: tables and desks.
• Some tables are fixed.
• Some surface heights are suitable for wheelchair users.
• The clear underside space of some surfaces is suitable for wheelchair users.
• There is a portable hearing assistance system on request.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Room (Hearst - Media Broadcast Room). Skip to the next section.

Room (Hearst - Media Broadcast Room)

• The room is located on the first floor.
• The distance from the lift is 5m.
• The most accessible route to the room has step-free level access.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a key pad at a height of 120cm.
• There is a single manual door with a low visual contrast.
• The door opens towards you.
• The width of the opening is 84cm.
• There is a push pad or push button to exit at a height of 132cm.
• There is step-free level access throughout the room.
• There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is not space for an assistance dog to rest.
• The walls and floor have a low visual contrast.
• Seating available in the room includes: chairs with armrests.
• Furniture available in the room includes: desks.
• The desks are fixed.
• The surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is suitable for wheelchair users.
• There is a portable hearing assistance system on request.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Room (Domino Room). Skip to the next section.

Room (Domino Room)

• The room is located on the first floor, to the right of the lift.
• The distance from the lift is 5m.
• The most accessible route to the room has step-free level access.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a key pad at a height of 1cm.
• There is a single manual door with a high visual contrast.
• The door opens away from you.
• The width of the opening is 94cm.
• There is a push pad or push button to exit at a height of 133cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a low visual contrast.
• Seating available in the room includes: chairs with armrests, chairs without armrests and sofas.
• Furniture available in the room includes: tables.
• The surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is suitable for wheelchair users.
• There is a portable hearing assistance system on request.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.
• There is a similar room next door.
  The two rooms can be combined into one large space by opening a set of doors at the centre of the two rooms.

You are on Toilet with Adaptations (First Floor - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (First Floor - Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located on the first floor, immediately to the left of the lift.
  • The distance from the lift is 2m.
  • The most accessible route to the toilet has step-free level access and manual doors.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a low visual contrast.
  • The width of the door opening is 82cm.
  • The door has a lever twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 147cm (width) x 222cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 78cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a low visual contrast.
  • There is no vertical grab rail for the toilet.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a low visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is not a wall mounted toilet roll holder.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 83cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a low visual contrast.
  • There is a soap dispenser, however it is not wall mounted.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high visual contrast.
  • The hand dryer is 82cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a pedal bin.
  • There is one coat hook.
  • The coat hook is 172cm from the floor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.