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York Gardens Library and Community Centre

34 Lavender Road, Battersea, London, SW11 2UG

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Access Guide

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Overview

  • About View
    • Facilities available in the venue include: a library (including computers with printing and scanning facilities and a children's section), a main community hall with kitchen facilities, and two co-working spaces, delivered by Business and IP Centre London.
    • View information on opening times
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via a very easy slope at the most accessible entrance.
    • There is step-free level access throughout the majority of areas.
    • The following areas have stepped access: the first floor co-working space and standard toilets.
    • Access throughout may include uneven surfaces, manual doors, doors permanently held open and narrow walkways.
    • The first floor can be accessed via stairs.
  • Getting Help and Assistance View
    • There is seating available.
    • There is a portable hearing assistance system.
    • Documents are available in the following formats: large print, different languages and audio.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: phone charging points and Wi-Fi.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located immediately to the right as you enter the building through the main entrance.
    • The toilet with adaptations has a right hand transfer space.
    • The male and female step-free toilet facilities are located immediately to the right as you enter the building through the main entrance.
    • The male and female toilet facilities are located on the first floor, next to the first floor coworking space.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located within the toilet with adaptations.

Parking (Blue Badge Only)

  • Car Park View
    • The car park is located to the right of the main entrance, at the end of Lavender Road.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There is 1 designated Blue Badge parking bay available.
    • The Blue Badge bay is clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 287cm (width) x 496cm (depth).
    • There is a marked zone to one side but not at the rear.
    • The width of the marked zone is 222cm.
    • The nearest designated bay is 18m from the main entrance.
    • The most accessible route from the Blue Badge parking has slight ramps or slopes and uneven surfaces.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for Blue Badge holders only.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are not available.
    • There is no standard on-site parking at the venue.
      The Blue Badge bay was temporarily out of use when surveyed (January 2025), due to nearby construction works taking place.
  • Drop-off Point View
    • There is not a designated drop-off point available.
  • On-street Parking View
    • On-street designated Blue Badge parking and standard parking is available.
    • The on-street designated Blue Badge parking bays are located Newcomen Road.
    • The Blue Badge bays are clearly marked and signposted.
    • Standard on-street parking is available in marked strips on Newcomen Road and Lavender Road.

Entrance (Main Entrance)

  • This entrance is located at the front of the building, leading in from York Gardens.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There are double manual doors at this entrance, however one door is locked or bolted.
  • The locked door can be opened on request.
  • The door opens towards you.
  • The width of the opening is 80cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a medium visual contrast.
  • There is step-free level access as you enter.

Entrance (Rear Entrance)

  • This entrance is located to the rear of the building.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a steep gradient.
  • The ramp is over 150cm wide with no handrails.
  • There is a key pad at a height of 134cm.
  • There are double manual doors at this entrance, however one door is locked or bolted.
  • The locked door can be opened on request.
  • The door opens towards you.
  • The width of the opening is 64cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high visual contrast.
  • There is a push pad or push button to exit at a height of 122cm.
  • There is step-free level access as you enter.
  • This entrance is used to access the first floor coworking space only.

Reception

  • The reception is located immediately to the left as you enter the building through the main entrance.
  • The distance from the main entrance is 5m.
  • There is step-free level access to reception.
  • The height of the reception desk is 120cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 80cm.
  • The reception has windows, patterned/distracting backgrounds and glazed screens.
  • There is a clearly signed portable hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is no (or very little) background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • Lighting levels are adjustable.

Getting Around

  • There is step-free level access throughout the majority of areas.
  • The following areas have stepped access: the co-working space and standard toilets on the first floor.
  • Access throughout may include manual doors, doors permanently held open and narrow walkways.
  • Some flooring is shiny and patterned.
  • The visual contrast between the walls and floor varies between low and high.
  • There is background noise in some areas of the venue.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is not consistent throughout.
  • Seating available in the walkways includes: chairs with armrests, chairs without armrests, riser recliner chairs, benches and stools.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable in some areas.

Library

  • There is step-free level access throughout the library.
  • Access throughout the library may include narrow walkways.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Some flooring is patterned.
  • The walls and floor have a high visual contrast.
  • Seating available in the library includes: chairs with armrests, chairs without armrests, riser recliner chairs and stools.
  • Furniture available in the library includes: tables, desks and height adjustable desks.
  • Some tables are fixed.
  • Some surface heights are suitable for wheelchair users.
  • The clear underside space of some surfaces is suitable for wheelchair users.
  • Lighting levels were even at the time of the survey.
  • There is a portable hearing assistance system on request.
  • The hearing assistance system was tested and working at the time of the survey.
  • The height of the touchscreen display ranges from 113cm to 146cm from the floor.
  • The touchscreen has the following accessibility aids: large text.
  • This library is able to provide material in the following formats: large print, ebook, ejournal and audio.
  • Auxiliary aids available in this library include: ergonomic chairs, adjustable foot rests and headsets.
  • Accessible software available for the computers includes: Zoomtext.

Room (Ground Floor - Co-working Space)

  • The room is located to the left and then straight ahead through the library as you enter the building through the main entrance.
  • The distance from the main entrance is 17m.
  • The most accessible route to the room has step-free level access.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens towards you.
  • The width of the opening is 77cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs without armrests, riser recliner chairs, benches and stools.
  • Furniture available in the room includes: tables and desks.
  • The surface heights are suitable for wheelchair users.
  • The clear underside space of the surfaces is suitable for wheelchair users.
  • There is a portable hearing assistance system on request.
  • The hearing assistance system was tested and working at the time of the survey.
  • Additional facilities/services include: a television with subtitles.
  • There may be background noise in this room.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • Lighting levels are adjustable.

Room (Hall)

  • The room is located straight ahead and to the right as you enter the building through the main entrance.
  • The distance from the main entrance is 15m.
  • The most accessible route to the room has step-free level access, manual doors and doors permanently held open.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There is a raised threshold on the door into the room.
  • There are double manual doors with a high visual contrast.
  • The doors open towards you.
  • The width of the opening is 162cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a low visual contrast.
  • Seating available in the room includes: chairs with armrests and chairs without armrests.
  • Furniture available in the room includes: tables.
  • The surface heights are not suitable for wheelchair users.
  • The clear underside space of the surfaces is not suitable for wheelchair users.
  • There is a portable hearing assistance system on request.
  • The hearing assistance system was tested and working at the time of the survey.
  • Additional facilities/services include: a flashing fire alarm.
  • There is background noise in this area which varies depending on the function/event.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.

Kitchen

  • The kitchen is located to the left as you enter the hall.
  • There is step-free level access into the kitchen.
  • There is a raised threshold at the kitchen door.
  • There is a single manual door with a high visual contrast.
  • The door is permanently held open.
  • The width of the opening is 75cm.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • The work surface is 90cm from the floor.
  • A lowered work surface is not available.
  • Overhead and under counter cupboards are available.
  • The hob is 93cm from the floor.
  • A lowered hob is not available.
  • The oven is at a suitable height for a wheelchair user.
  • The sink is 93cm from the floor.
  • A lowered sink is not available.
  • The sink has a twist turn mixer tap.
  • Facilities within the kitchen include a fridge, a fridge freezer, a microwave, a kettle and easy grip cutlery.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Ground Floor - Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located immediately to the right as you enter the building through the main entrance.
    • The distance from the main entrance is 5m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 86cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 146cm (width) x 190cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 80cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is no horizontal grab rail for the toilet.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has varying visual contrasts.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has varying visual contrasts.
    • The toilet seat is 55cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 79cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 80cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rail is on the left as you face the wash basin.
    • The wash basin grab rail has a low visual contrast.
    • There is a soap dispenser, however it is not wall mounted.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low visual contrast.
    • The hand dryer is 94cm from the floor.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin.
    • There is one coat hook.
    • The coat hook is 131cm from the floor.
    • The height of the baby change facility when in use is 102cm.
    • The walls and floor have a low visual contrast.
    • Lighting levels were low at the time of the survey.

Stairs

  • The stairs surveyed are located to the rear of the building, diagonally to the left as you enter through the rear entrance.
  • There is a single manual door to access the stairwell.
  • The first floor can be accessed by these stairs.
  • There are 16 steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 19cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.

Room (First Floor - Co-working Space)

  • The room is located to the right at the top of the stairs.
  • The distance from the top of the stairs is 1m.
  • The most accessible route to the room has steps, manual doors and narrow walkways.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There are double manual doors with a low visual contrast.
  • The doors open towards you.
  • The width of the opening is 110cm.
  • There is step-free level access throughout the room.
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests, chairs without armrests, riser recliner chairs, benches and stools.
  • Furniture available in the room includes: tables, desks and booths.
  • Some seating and tables are fixed.
  • There is a portable hearing assistance system on request.
  • The hearing assistance system was tested and working at the time of the survey.
  • Additional facilities/services include: a television with subtitles.
  • There may be background noise in this room.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.