You are on Toilet with Adaptations (Drop Off - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Drop Off - Left Hand Transfer)

• This toilet is located between the drop off point lifts and travelators.
• There is step-free level access into the toilet.
• There is pictorial, written text, dementia friendly and ‘Not All Disabilities Are Visible’ signage on or near the door.
• The door to enter opens outwards and has a high colour contrast with the surrounding walls.
• The width of the toilet door opening is 90cm.
• The door has a lever twist lock.
• Internally the door has a medium colour contrast.
• There is a grab rail on the internal door with a high colour contrast.
• The dimensions of the cubicle are 239cm x 236cm and it has a turning space of at least 150cm x 150cm.
• There is a lateral transfer space to the left of the seat but it is obstructed.
• The lateral transfer space is 158cm (from the side of the toilet pan to the wall).
• There is a wall sensor flush on the transfer side.
• There is a horizontal grab rail on the non transfer side.
• The horizontal grab rail has a high colour contrast with the surrounding walls.
• There is a vertical grab rail on the transfer side.
• The vertical grab rail has a high colour contrast with the surrounding walls.
• There is a dropdown rail on the transfer side.
• The dropdown rail has a high colour contrast with the surrounding walls.
• The toilet seat is 47cm from the floor.
• The toilet seat has a low colour contrast.
• The toilet has a padded backrest.
• There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
• The toilet roll holder has a low colour contrast.
• The toilet roll holder is 113cm from the floor.
• The wash basin and taps can be reached when seated on the toilet.
• The wash basin is 70cm from the floor.
• The wash basin tap type is sensor.
• The vertical grab rails are on both sides of the wash basin.
• The vertical grab rails have a high colour contrast with the surrounding walls.
• There is a wall mounted soap dispenser which can be reached when seated on the toilet.
• The soap dispenser has a high colour contrast.
• The soap dispenser is 101cm from the floor.
• There is not a towel dispenser.
• There is a wall mounted hand dryer.
• The hand dryer has a high colour contrast.
• The hand dryer is 84cm from the floor.
• There is a push button emergency alarm.
• There is a full length mirror.
• There is an unobstructed shelf.
• The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
• The cubicle has a nappy/incontinence items bin.
• There are two coat hooks.
• The coat hooks are 105cm and 140cm from the floor.
• The baby change facility when in use is at a height of 87cm from the floor.
• There is a high colour contrast between the walls and floor.
• Lighting levels are moderate to good.
• There is a similar toilet in the same area with right hand transfer.

You are on Toilet with Adaptations (Level 0 - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Level 0 - Left Hand Transfer)

• This toilet is located at the International Arrivals end of the Arrivals Hall, by the seating area.
• This toilet is approximately 25m from the International Arrivals entrance to Arrivals.
• There is step-free level access into the toilet.
• There is tactile, pictorial, written text, dementia friendly and ‘Not All Disabilities Are Visible’ signage on or near the door.
• The door to enter opens inwards and has a high colour contrast with the surrounding walls.
• The width of the toilet door opening is 85cm.
• The door has a twist lock.
• Internally the door has a medium colour contrast.
• There is not a grab rail on the internal door .
• The dimensions of the cubicle are 194cm x 271cm and it has a turning space of at least 150cm x 150cm.
• There is a lateral transfer space to the left of the seat but it is obstructed.
• The lateral transfer space is 126cm (from the side of the toilet pan to the wall).
• There is a wall sensor flush on the non transfer side.
• There is a horizontal grab rail on the non transfer side.
• The horizontal grab rail has a high colour contrast with the surrounding walls.
• There is a vertical grab rail on the transfer side.
• The vertical grab rail has a high colour contrast with the surrounding walls.
• There is no dropdown rail for the toilet.
• The toilet seat is 48cm from the floor.
• The toilet seat has a low colour contrast.
• The toilet does not have a padded backrest.
• There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
• The toilet roll holder has a high colour contrast.
• The toilet roll holder is 97cm from the floor.
• The wash basin and taps can be reached when seated on the toilet.
• The wash basin is 75cm from the floor.
• The wash basin tap type is sensor.
• The vertical grab rails are on both sides of the wash basin.
• The vertical grab rails have a high colour contrast with the surrounding walls.
• There is a wall mounted soap dispenser which can be reached when seated on the toilet.
• The soap dispenser has a high colour contrast.
• The soap dispenser is 99cm from the floor.
• There is not a towel dispenser.
• There is a wall mounted hand dryer.
• The hand dryer has a high colour contrast.
• The hand dryer is 97cm from the floor.
• There is a push button emergency alarm.
• There is a full length mirror.
• There is a shelf, however there is an obstruction in front of it.
• The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
• The cubicle has a nappy/incontinence items bin.
• There is one coat hook.
• The coat hook is 144cm from the floor.
• The contrast between the walls and floor varies between high colour contrast and low colour contrast.
• Lighting levels are moderate to good.

You are on Toilet with Adaptations (Departures Check In Level 1 - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Departures Check In Level 1 - Left Hand Transfer)

• This toilet is located at the far left rear of Level 1.
• There is step-free level access into the toilet.
• There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
• The door to enter opens inwards and has a medium colour contrast with the surrounding walls.
• The width of the toilet door opening is 85cm.
• The door has a lever twist lock.
• Internally the door has a medium colour contrast.
• There is not a grab rail on the internal door .
• The dimensions of the cubicle are 204cm x 216cm and it has a turning space of at least 150cm x 150cm.
• There is a lateral transfer space to the left of the seat.
• The lateral transfer space is 135cm (from the side of the toilet pan to the wall).
• There is a wall sensor flush on the non transfer side.
• There is a horizontal grab rail on the non transfer side.
• The horizontal grab rail has a high colour contrast with the surrounding walls.
• There is a vertical grab rail on the transfer side.
• The vertical grab rail has a high colour contrast with the surrounding walls.
• There is a dropdown rail on the transfer side.
• The dropdown rail has a high colour contrast with the surrounding walls.
• The toilet seat is 48cm from the floor.
• The toilet seat has a low colour contrast.
• The toilet has a padded backrest.
• There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
• The toilet roll holder has a high colour contrast.
• The toilet roll holder is 97cm from the floor.
• The wash basin and taps can be reached when seated on the toilet.
• The wash basin is 73cm from the floor.
• The wash basin tap type is sensor.
• The vertical grab rails are on both sides of the wash basin.
• The vertical grab rails have a high colour contrast with the surrounding walls.
• There is a wall mounted soap dispenser which can be reached when seated on the toilet.
• The soap dispenser has a high colour contrast.
• The soap dispenser is 93cm from the floor.
• There is not a towel dispenser.
• There is a wall mounted hand dryer.
• The hand dryer has a high colour contrast.
• The hand dryer is 93cm from the floor.
• There is a push button emergency alarm.
• There is a full length mirror.
• There is a shelf, however there is an obstruction in front of it.
• The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
• The cubicle has a nappy/incontinence items bin.
• There are no coat hooks.
• The contrast between the walls and floor varies between high colour contrast and low colour contrast.
• Lighting levels are moderate to good.

You are on Toilet with Adaptations (Departures Check In Level 2 - Centre Rear - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Departures Check In Level 2 - Centre Rear - Right Hand Transfer)

• This toilet is located at the rear of Level 2, towards the centre.
• There is step-free level access into the toilet.
• There is tactile, pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
• The door to enter opens inwards and has a high colour contrast with the surrounding walls.
• The width of the toilet door opening is 84cm.
• The door has a lever twist lock.
• Internally the door has a high colour contrast.
• There is a grab rail on the internal door with a high colour contrast.
• The dimensions of the cubicle are 163cm x 400cm and it has a turning space of at least 150cm x 150cm.
• There is a lateral transfer space to the right of the seat but it is obstructed.
• The lateral transfer space is 94cm (from the side of the toilet pan to the wall).
• There is a wall sensor flush on the transfer side.
• There is a horizontal grab rail on the non transfer side.
• The horizontal grab rail has a high colour contrast with the surrounding walls.
• There is a vertical grab rail on the transfer side.
• The vertical grab rail has a high colour contrast with the surrounding walls.
• There is a dropdown rail on the transfer side.
• The dropdown rail has a high colour contrast with the surrounding walls.
• The toilet seat is 43cm from the floor.
• The toilet seat has a low colour contrast.
• The toilet has a padded backrest.
• There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
• The toilet roll holder has a high colour contrast.
• The toilet roll holder is 96cm from the floor.
• The wash basin and taps can be reached when seated on the toilet.
• The wash basin is 75cm from the floor.
• The wash basin tap type is sensor.
• The vertical grab rails are on both sides of the wash basin.
• The vertical grab rails have a high colour contrast with the surrounding walls.
• There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
• The soap dispenser has a high colour contrast.
• The soap dispenser is 103cm from the floor.
• There is a wall mounted towel dispenser which can be reached when seated on the toilet.
• The towel dispenser has a high colour contrast.
• The towel dispenser is 104cm from the floor.
• There is a wall mounted hand dryer.
• The hand dryer has a high colour contrast.
• The hand dryer is 101cm from the floor.
• There is a push button emergency alarm.
• There is a full length mirror.
• There is an unobstructed shelf.
• The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
• The cubicle has a nappy/incontinence items bin.
• There is one coat hook.
• The coat hook is 138cm from the floor.
• There is a high colour contrast between the walls and floor.
• Lighting levels are moderate to good.

You are on Toilet with Adaptations (Departures Check In Level 2 - By Special Assistance - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Departures Check In Level 2 - By Special Assistance - Right Hand Transfer)

• This toilet is located at the far right side of level 2, close to the Special Assistance counter.
• There is step-free level access into the toilet.
• There is tactile, pictorial, written text, dementia friendly and ‘Not All Disabilities Are Visible’ signage on or near the door.
• The door to enter opens inwards and has a high colour contrast with the surrounding walls.
• The width of the toilet door opening is 84cm.
• The door has a lever twist lock.
• Internally the door has a medium colour contrast.
• There is not a grab rail on the internal door .
• The dimensions of the cubicle are 150cm x 315cm and it has a turning space of at least 150cm x 150cm.
• There is a lateral transfer space to the right of the seat but it is obstructed.
• The lateral transfer space is 83cm (from the side of the toilet pan to the wall).
• There is a wall sensor flush on the non transfer side.
• There is a horizontal grab rail on the non transfer side.
• The horizontal grab rail has a high colour contrast with the surrounding walls.
• There is a vertical grab rail on the transfer side.
• The vertical grab rail has a high colour contrast with the surrounding walls.
• There is a dropdown rail on the transfer side.
• The dropdown rail has a high colour contrast with the surrounding walls.
• The toilet seat is 48cm from the floor.
• The toilet seat has a low colour contrast.
• The toilet has a padded backrest.
• There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
• The toilet roll holder has a high colour contrast.
• The toilet roll holder is 94cm from the floor.
• The wash basin and taps can be reached when seated on the toilet.
• The wash basin is 73cm from the floor.
• The wash basin tap type is sensor.
• The vertical grab rails are on both sides of the wash basin.
• The vertical grab rails have a high colour contrast with the surrounding walls.
• There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
• The soap dispenser has a high colour contrast.
• The soap dispenser is 100cm from the floor.
• There is not a towel dispenser.
• There is a wall mounted hand dryer.
• The hand dryer has a high colour contrast.
• The hand dryer is 101cm from the floor.
• There is a push button emergency alarm.
• There is a full length mirror.
• There is a shelf, however there is an obstruction in front of it.
• The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
• The cubicle has a nappy/incontinence items bin.
• There are no coat hooks.
• There is a high colour contrast between the walls and floor.
• Lighting levels are moderate to good.

You are on Toilet with Adaptations (Lower Departure Lounge - next to Special Assistance Counter - Peninsular). Skip to the next section.

Toilet with Adaptations (Lower Departure Lounge - next to Special Assistance Counter - Peninsular)

• This toilet is located ahead from the Special Assistance counter, on the right before entry into the Lower Departure Lounge.
• There is step-free level access into the toilet.
• There is pictorial, written text and dementia friendly signage on or near the door.
• The door to enter opens outwards and has a medium colour contrast with the surrounding walls.
• The width of the toilet door opening is 102cm.
• The door has a twist lock.
• Internally the door has a medium colour contrast.
• There is a grab rail on the internal door with a high colour contrast.
• The dimensions of the cubicle are 295cm x 440cm and it has a turning space of at least 150cm x 150cm.
• There are lateral transfer spaces on both sides of the seat.
• The lateral transfer space on the left is 130cm (from the side of the toilet pan to the wall).
• The lateral transfer space on the right is 81cm (from the side of the toilet pan to the wall).
• There is a wall sensor flush on the transfer side.
• There is no horizontal grab rail for the toilet.
• There are vertical grab rails on both sides of the toilet.
• The vertical grab rails have a high colour contrast with the surrounding walls.
• There are dropdown rails on both sides of the toilet.
• The dropdown rails have a high colour contrast with the surrounding walls.
• The toilet seat is 48cm from the floor.
• The toilet seat has a low colour contrast.
• The toilet has a padded backrest.
• There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
• The toilet roll holder has a high colour contrast.
• The toilet roll holder is 117cm from the floor.
• The wash basin and taps cannot be reached when seated on the toilet.
• The wash basin tap type is sensor.
• The vertical grab rails are on both sides of the wash basin.
• The vertical grab rails have a high colour contrast with the surrounding walls.
• There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
• The soap dispenser has a medium colour contrast.
• The soap dispenser is 124cm from the floor.
• There is not a towel dispenser.
• There is a wall mounted hand dryer.
• The hand dryer has a high colour contrast.
• The hand dryer is 98cm from the floor.
• There is a push button emergency alarm.
• There is a full length mirror.
• There is an unobstructed shelf.
• The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
• The cubicle has a nappy/incontinence items bin.
• There are two coat hooks.
• The coat hooks are 109cm and 143cm from the floor.
• The contrast between the walls and floor varies between high colour contrast and low colour contrast.
• Lighting levels are bright.
• The wash basin is height-adjustable.

You are on Toilet with Adaptations (Lower Departure Lounge - Between Well Pharmacy and WHSmith Bookshop - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Lower Departure Lounge - Between Well Pharmacy and WHSmith Bookshop - Right Hand Transfer)

• This toilet is located at the far end of the Lower Departure Lounge, to the right just beyond the escalator to the Upper Departure Lounge.
• There is step-free level access into the toilet.
• There is tactile, pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
• The door to enter opens inwards and has a high colour contrast with the surrounding walls.
• The width of the toilet door opening is 84cm.
• The door has a twist lock.
• Internally the door has a medium colour contrast.
• There is a grab rail on the internal door with a high colour contrast.
• The dimensions of the cubicle are 154cm x 298cm and it has a turning space of at least 150cm x 150cm.
• There is a lateral transfer space to the right of the seat.
• The lateral transfer space is 87cm (from the side of the toilet pan to the wall).
• There is a wall sensor flush on the transfer side.
• There is a horizontal grab rail on the non transfer side.
• The horizontal grab rail has a high colour contrast with the surrounding walls.
• There is a vertical grab rail on the transfer side.
• The vertical grab rail has a high colour contrast with the surrounding walls.
• There is a dropdown rail on the transfer side.
• The dropdown rail has a high colour contrast with the surrounding walls.
• The toilet seat is 48cm from the floor.
• The toilet seat has a low colour contrast.
• The toilet has a padded backrest.
• There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
• The toilet roll holder has a high colour contrast.
• The toilet roll holder is 113cm from the floor.
• The wash basin and taps can be reached when seated on the toilet.
• The wash basin is 73cm from the floor.
• The wash basin tap type is sensor.
• The vertical grab rails are on both sides of the wash basin.
• The vertical grab rails have a high colour contrast with the surrounding walls.
• There is a wall mounted soap dispenser which can be reached when seated on the toilet.
• The soap dispenser has a high colour contrast.
• The soap dispenser is 95cm from the floor.
• There is not a towel dispenser.
• There is a wall mounted hand dryer.
• The hand dryer has a high colour contrast.
• The hand dryer is 99cm from the floor.
• There is a push button emergency alarm.
• There is a full length mirror.
• There is a shelf, however there is an obstruction in front of it.
• The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
• The cubicle has a nappy/incontinence items bin.
• There are two coat hooks.
• The coat hooks are 109cm and 174cm from the floor.
• The contrast between the walls and floor varies between high colour contrast and low colour contrast.
• Lighting levels are moderate to good.

You are on Toilet with Adaptations (Lower Departure Lounge - By Wetherspoons - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Lower Departure Lounge - By Wetherspoons - Right Hand Transfer)

• This toilet is located on the Lower Departure Lounge, to the right when facing Wetherspoon.
• There is step-free level access into the toilet.
• There is tactile, pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
• The door to enter opens inwards and has a high colour contrast with the surrounding walls.
• The width of the toilet door opening is 84cm.
• The door has a lever twist lock.
• Internally the door has a medium colour contrast.
• There is not a grab rail on the internal door .
• The dimensions of the cubicle are 219cm x 249cm and it has a turning space of at least 150cm x 150cm.
• There is a lateral transfer space to the right of the seat.
• The lateral transfer space is 152cm (from the side of the toilet pan to the wall).
• There is a wall sensor flush on the transfer side.
• There is a horizontal grab rail on the non transfer side.
• The horizontal grab rail has a high colour contrast with the surrounding walls.
• There is a vertical grab rail on the transfer side.
• The vertical grab rail has a high colour contrast with the surrounding walls.
• There is a dropdown rail on the transfer side.
• The dropdown rail has a high colour contrast with the surrounding walls.
• The toilet seat is 47cm from the floor.
• The toilet seat has a low colour contrast.
• The toilet does not have a padded backrest.
• There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
• The toilet roll holder has a high colour contrast.
• The toilet roll holder is 107cm from the floor.
• The wash basin and taps can be reached when seated on the toilet.
• The wash basin is 74cm from the floor.
• The wash basin tap type is lever mixer.
• The vertical grab rails are on both sides of the wash basin.
• The vertical grab rails have a high colour contrast with the surrounding walls.
• There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
• The soap dispenser has a high colour contrast.
• The soap dispenser is 92cm from the floor.
• There is not a towel dispenser.
• There is a wall mounted hand dryer.
• The hand dryer has a high colour contrast.
• The hand dryer is 85cm from the floor.
• There is a push button emergency alarm.
• There is a full length mirror.
• There is no shelf.
• The cubicle has a nappy/incontinence items bin.
• There are two coat hooks.
• The coat hooks are 109cm and 143cm from the floor.
• There is a high colour contrast between the walls and floor.
• Lighting levels are moderate to good.

You are on Toilet with Adaptations (Upper Departure Lounge - By Seating Area - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Upper Departure Lounge - By Seating Area - Right Hand Transfer)

• This toilet is located Upper Departure Lounge, ahead to the right from the Lift by the Entrance to Departure Gates 557-564, just off the seating area.
• This toilet is approximately 10m from the Lift - By Entrance to Departure Gates 557-564.
• There is step-free level access into the toilet.
• There is tactile, pictorial, written text, dementia friendly and ‘Not All Disabilities Are Visible’ signage on or near the door.
• The door to enter opens inwards and has a high colour contrast with the surrounding walls.
• The width of the toilet door opening is 83cm.
• The door has a lever twist lock.
• Internally the door has a high colour contrast.
• There is a grab rail on the internal door with a high colour contrast.
• The dimensions of the cubicle are 158cm x 250cm and it has a turning space of at least 150cm x 150cm.
• There is a lateral transfer space to the right of the seat.
• The lateral transfer space is 91cm (from the side of the toilet pan to the wall).
• There is a wall sensor flush on the transfer side.
• There is a horizontal grab rail on the non transfer side.
• The horizontal grab rail has a high colour contrast with the surrounding walls.
• There is a vertical grab rail on the transfer side.
• The vertical grab rail has a high colour contrast with the surrounding walls.
• There is a dropdown rail on the transfer side.
• The dropdown rail has a high colour contrast with the surrounding walls.
• The toilet seat is 43cm from the floor.
• The toilet seat has a low colour contrast.
• The toilet does not have a padded backrest.
• There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
• The toilet roll holder has a high colour contrast.
• The toilet roll holder is 85cm from the floor.
• The wash basin and taps cannot be reached when seated on the toilet.
• The wash basin is 75cm from the floor.
• The wash basin tap type is lever mixer.
• The vertical grab rail is on the right of the wash basin as you look at it.
• The vertical grab rail has a high colour contrast with the surrounding walls.
• There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
• The soap dispenser has a high colour contrast.
• The soap dispenser is 87cm from the floor.
• There is not a towel dispenser.
• There is a wall mounted hand dryer.
• The hand dryer has a high colour contrast.
• The hand dryer is 94cm from the floor.
• There is a push button emergency alarm.
• There is a mirror.
• There is no shelf.
• The cubicle has a nappy/incontinence items bin.
• There is one coat hook.
• The coat hook is 169cm from the floor.
• There is a high colour contrast between the walls and floor.
• Lighting levels are moderate to good.

You are on Toilet with Adaptations (Upper Departure Lounge - Between Starbucks and Shake Shack - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Upper Departure Lounge - Between Starbucks and Shake Shack - Left Hand Transfer)

• This toilet is located on Upper Departure Lounge, to the left from the Lift Between Curi-O-City and Harrods.
• This toilet is approximately 10m from the Lift - Between Curi-O-City and Harrods.
• There is step-free level access into the toilet.
• There is tactile, pictorial, written text, dementia friendly and ‘Not All Disabilities Are Visible’ signage on or near the door.
• The door to enter opens inwards and has a high colour contrast with the surrounding walls.
• The width of the toilet door opening is 98cm.
• The door has a lever twist lock.
• Internally the door has a high colour contrast.
• There is a grab rail on the internal door with a high colour contrast.
• The dimensions of the cubicle are 149cm x 338cm and it does not have a 150cm x 150cm turning space.
• There is a lateral transfer space to the left of the seat.
• The lateral transfer space is 75cm (from the side of the toilet pan to the wall).
• There is a wall sensor flush on the transfer side.
• There is a horizontal grab rail on the non transfer side.
• The horizontal grab rail has a high colour contrast with the surrounding walls.
• There is a vertical grab rail on the transfer side.
• The vertical grab rail has a high colour contrast with the surrounding walls.
• There is a dropdown rail on the transfer side.
• The dropdown rail has a high colour contrast with the surrounding walls.
• The toilet seat is 47cm from the floor.
• The toilet seat has a low colour contrast.
• The toilet has a padded backrest.
• There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
• The toilet roll holder has a high colour contrast.
• The toilet roll holder is 113cm from the floor.
• The wash basin and taps can be reached when seated on the toilet.
• The wash basin is 74cm from the floor.
• The wash basin tap type is sensor.
• The vertical grab rails are on both sides of the wash basin.
• The vertical grab rails have a high colour contrast with the surrounding walls.
• There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
• The soap dispenser has a high colour contrast.
• The soap dispenser is 94cm from the floor.
• There is not a towel dispenser.
• There is a wall mounted hand dryer.
• The hand dryer has a high colour contrast.
• The hand dryer is 82cm from the floor.
• There is a push button emergency alarm.
• There is a full length mirror.
• There is an unobstructed shelf.
• The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
• The cubicle has a nappy/incontinence items bin.
• There is one coat hook.
• The coat hook is 143cm from the floor.
• There is a high colour contrast between the walls and floor.
• Lighting levels are moderate to good.

You are on Toilet with Adaptations (Departure Gates 45 A-L - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Departure Gates 45 A-L - Right Hand Transfer)

• This toilet is located in the lift lobby before Gates 45 A-L.
• There is step-free level access into the toilet.
• There is tactile, pictorial, written text, dementia friendly and ‘Not All Disabilities Are Visible’ signage on or near the door.
• The door to enter opens outwards and has a medium colour contrast with the surrounding walls.
• The width of the toilet door opening is 84cm.
• The door has a lever twist lock.
• Internally the door has a medium colour contrast.
• There is not a grab rail on the internal door .
• The dimensions of the cubicle are 403cm x 184cm and it does not have a 150cm x 150cm turning space.
• There is a lateral transfer space to the right of the seat.
• The lateral transfer space is 200cm (from the side of the toilet pan to the wall).
• There is a lever flush on the transfer side.
• There is a horizontal grab rail on the non transfer side.
• The horizontal grab rail has a low colour contrast with the surrounding walls.
• There is a vertical grab rail on the transfer side.
• The vertical grab rail has a low colour contrast with the surrounding walls.
• There is a dropdown rail on the transfer side.
• The dropdown rail has a high colour contrast with the surrounding walls.
• The toilet seat is 46cm from the floor.
• The toilet seat has a low colour contrast.
• The toilet has a padded backrest.
• There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
• The toilet roll holder has a high colour contrast.
• The toilet roll holder is 98cm from the floor.
• The wash basin and taps can be reached when seated on the toilet.
• The wash basin is 74cm from the floor.
• The wash basin tap type is lever mixer.
• The vertical grab rail is on the right of the wash basin as you look at it.
• The vertical grab rail has a low colour contrast with the surrounding walls.
• There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
• The soap dispenser has a high colour contrast.
• The soap dispenser is 94cm from the floor.
• There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
• The towel dispenser has a high colour contrast.
• The towel dispenser is 108cm from the floor.
• There is a wall mounted hand dryer.
• The hand dryer has a high colour contrast.
• The hand dryer is 106cm from the floor.
• There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
• There is a mirror.
• There is no shelf.
• The cubicle has a nappy/incontinence items bin.
• There is one coat hook.
• The coat hook is 140cm from the floor.
• The baby change facility when in use is at a height of 94cm from the floor.
• There is a high colour contrast between the walls and floor.
• Lighting levels are moderate to good.

You are on Toilet with Adaptations (Gates 46-54 Arrivals - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Gates 46-54 Arrivals - Left Hand Transfer)

• This toilet is located on the left at the end of the arrivals route from Gates 46-54, before the turning into Border Control.
• There is step-free level access into the toilet.
• There is tactile, pictorial, written text, dementia friendly and ‘Not All Disabilities Are Visible’ signage on or near the door.
• The door to enter opens outwards and has a high colour contrast with the surrounding walls.
• The width of the toilet door opening is 77cm.
• The door has a lever twist lock.
• Internally the door has a high colour contrast.
• There is not a grab rail on the internal door .
• The dimensions of the cubicle are 150cm x 197cm and it does not have a 150cm x 150cm turning space.
• There is a lateral transfer space to the left of the seat but it is obstructed.
• The lateral transfer space is 82cm (from the side of the toilet pan to the wall).
• There is a lever flush on the transfer side.
• There is a horizontal grab rail on the non transfer side.
• The horizontal grab rail has a high colour contrast with the surrounding walls.
• There is a vertical grab rail on the transfer side.
• The vertical grab rail has a high colour contrast with the surrounding walls.
• There is a dropdown rail on the transfer side.
• The dropdown rail has a high colour contrast with the surrounding walls.
• The toilet seat is 43cm from the floor.
• The toilet seat has a low colour contrast.
• The toilet has a padded backrest.
• There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
• The toilet roll holder has a high colour contrast.
• The toilet roll holder is 101cm from the floor.
• The wash basin and taps can be reached when seated on the toilet.
• The wash basin is 74cm from the floor.
• The wash basin tap type is lever mixer.
• The vertical grab rail is on the left of the wash basin as you look at it.
• The vertical grab rail has a high colour contrast with the surrounding walls.
• There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
• The soap dispenser has a high colour contrast.
• The soap dispenser is 104cm from the floor.
• There is a wall mounted towel dispenser which can be reached when seated on the toilet.
• The towel dispenser has a high colour contrast.
• The towel dispenser is 128cm from the floor.
• There is a wall mounted hand dryer.
• The hand dryer has a high colour contrast.
• The hand dryer is 75cm from the floor.
• There is a push button emergency alarm.
• There is a mirror.
• There is no shelf.
• The cubicle has a nappy/incontinence items bin.
• There are no coat hooks.
• There is a high colour contrast between the walls and floor.
• Lighting levels are moderate to good.

You are on Toilet with Adaptations (Gates 55 A-G - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Gates 55 A-G - Left Hand Transfer)

• This toilet is located in the corridor between Gates 55 A-E and Gates 55 F-G.
• There is step-free level access into the toilet.
• There is tactile, pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
• The door to enter opens outwards and has a medium colour contrast with the surrounding walls.
• The width of the toilet door opening is 84cm.
• The door has a lever twist lock.
• Internally the door has a medium colour contrast.
• There is a grab rail on the internal door with a high colour contrast.
• The dimensions of the cubicle are 165cm x 256cm and it has a turning space of at least 150cm x 150cm.
• There is a lateral transfer space to the left of the seat but it is obstructed.
• The lateral transfer space is 95cm (from the side of the toilet pan to the wall).
• There is a wall sensor flush on the transfer side.
• There is a horizontal grab rail on the non transfer side.
• The horizontal grab rail has a high colour contrast with the surrounding walls.
• There is a vertical grab rail on the transfer side.
• The vertical grab rail has a high colour contrast with the surrounding walls.
• There is a dropdown rail on the transfer side.
• The dropdown rail has a high colour contrast with the surrounding walls.
• The toilet seat is 48cm from the floor.
• The toilet seat has a low colour contrast.
• The toilet has a padded backrest.
• There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
• The toilet roll holder has a high colour contrast.
• The toilet roll holder is 108cm from the floor.
• The wash basin and taps can be reached when seated on the toilet.
• The wash basin is 74cm from the floor.
• The wash basin tap type is sensor.
• The vertical grab rails are on both sides of the wash basin.
• The vertical grab rails have a high colour contrast with the surrounding walls.
• There is a wall mounted soap dispenser which can be reached when seated on the toilet.
• The soap dispenser has a high colour contrast.
• The soap dispenser is 92cm from the floor.
• There is not a towel dispenser.
• There is a wall mounted hand dryer.
• The hand dryer has a high colour contrast.
• The hand dryer is 103cm from the floor.
• There is a push button emergency alarm.
• There is a full length mirror.
• There is a shelf, however there is an obstruction in front of it.
• The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
• The cubicle has a nappy/incontinence items bin.
• There are two coat hooks.
• The coat hooks are 109cm and 143cm from the floor.
• There is a high colour contrast between the walls and floor.
• Lighting levels are moderate to good.

You are on Toilet with Adaptations (Departure Gates 101-113 - End of Departure Gates Walkway - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Departure Gates 101-113 - End of Departure Gates Walkway - Left Hand Transfer)

• This toilet is located to the right from the end of Departure Gates Walkway.
• There is step-free level access into the toilet.
• There is tactile, pictorial, written text, dementia friendly and ‘Not All Disabilities Are Visible’ signage on or near the door.
• The door to enter opens inwards and has a high colour contrast with the surrounding walls.
• The width of the toilet door opening is 95cm.
• The door has a lever twist lock.
• Internally the door has a high colour contrast.
• There is not a grab rail on the internal door .
• The dimensions of the cubicle are 205cm x 300cm and it has a turning space of at least 150cm x 150cm.
• There is a lateral transfer space to the left of the seat but it is obstructed.
• The lateral transfer space is 135cm (from the side of the toilet pan to the wall).
• There is a wall sensor flush on the transfer side.
• There is a horizontal grab rail on the non transfer side.
• The horizontal grab rail has a high colour contrast with the surrounding walls.
• There is a vertical grab rail on the transfer side.
• The vertical grab rail has a high colour contrast with the surrounding walls.
• There is a dropdown rail on the transfer side.
• The dropdown rail has a high colour contrast with the surrounding walls.
• The toilet seat is 47cm from the floor.
• The toilet seat has a low colour contrast.
• The toilet does not have a padded backrest.
• There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
• The toilet roll holder has a high colour contrast.
• The toilet roll holder is 130cm from the floor.
• The wash basin and taps can be reached when seated on the toilet.
• The wash basin is 75cm from the floor.
• The wash basin tap type is sensor.
• The vertical grab rails are on both sides of the wash basin.
• The vertical grab rails have a high colour contrast with the surrounding walls.
• There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
• The soap dispenser has a high colour contrast.
• The soap dispenser is 91cm from the floor.
• There is a wall mounted towel dispenser which can be reached when seated on the toilet.
• The towel dispenser has a high colour contrast.
• The towel dispenser is 102cm from the floor.
• There is a wall mounted hand dryer.
• The hand dryer has a high colour contrast.
• The hand dryer is 92cm from the floor.
• There is a push button emergency alarm.
• There is a full length mirror.
• There is an unobstructed shelf.
• The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
• The cubicle has a nappy/incontinence items bin.
• There is one coat hook.
• The coat hook is 123cm from the floor.
• There is a high colour contrast between the walls and floor.
• Lighting levels are moderate to good.

You are on Toilet with Adaptations (Departure Gates 557- 574 Between Gates 561 and 562 - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Departure Gates 557- 574 Between Gates 561 and 562 - Right Hand Transfer)

• This toilet is located along the corridor, between Gates 561 and 562.
• There is step-free level access into the toilet.
• There is pictorial, written text, dementia friendly and ‘Not All Disabilities Are Visible’ signage on or near the door.
• The door to enter opens inwards and has a medium colour contrast with the surrounding walls.
• The width of the toilet door opening is 85cm.
• The door has a lever twist lock.
• Internally the door has a medium colour contrast.
• There is not a grab rail on the internal door .
• The dimensions of the cubicle are 168cm x 292cm and it has a turning space of at least 150cm x 150cm.
• There is a lateral transfer space to the right of the seat but it is obstructed.
• The lateral transfer space is 97cm (from the side of the toilet pan to the wall).
• There is a wall sensor flush on the transfer side.
• There is a horizontal grab rail on the non transfer side.
• The horizontal grab rail has a high colour contrast with the surrounding walls.
• There is a vertical grab rail on the transfer side.
• The vertical grab rail has a high colour contrast with the surrounding walls.
• There is a dropdown rail on the transfer side.
• The dropdown rail has a high colour contrast with the surrounding walls.
• The toilet seat is 48cm from the floor.
• The toilet seat has a low colour contrast.
• The toilet does not have a padded backrest.
• There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
• The toilet roll holder has a medium colour contrast.
• The toilet roll holder is 98cm from the floor.
• The wash basin and taps can be reached when seated on the toilet.
• The wash basin is 71cm from the floor.
• The wash basin tap type is lever mixer.
• The vertical grab rails are on both sides of the wash basin.
• The vertical grab rails have a high colour contrast with the surrounding walls.
• There is a wall mounted soap dispenser which can be reached when seated on the toilet.
• The soap dispenser has a high colour contrast.
• The soap dispenser is 96cm from the floor.
• There is not a towel dispenser.
• There is a wall mounted hand dryer.
• The hand dryer has a high colour contrast.
• The hand dryer is 89cm from the floor.
• There is a push button emergency alarm.
• There is a full length mirror.
• There is no shelf.
• The cubicle has a nappy/incontinence items bin.
• There is one coat hook.
• The coat hook is 120cm from the floor.
• There is a high colour contrast between the walls and floor.
• Lighting levels are moderate to good.

You are on Toilet with Adaptations (Departure Gates 46-54 - Before Gate 51 - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Departure Gates 46-54 - Before Gate 51 - Left Hand Transfer)

• This toilet is located along the corridor, just before Gate 51.
• There is step-free level access into the toilet.
• There is tactile, pictorial, written text, dementia friendly and ‘Not All Disabilities Are Visible’ signage on or near the door.
• The door to enter opens outwards and has a high colour contrast with the surrounding walls.
• The width of the toilet door opening is 78cm.
• The door has a twist lock.
• Internally the door has a high colour contrast.
• There is not a grab rail on the internal door .
• The dimensions of the cubicle are 150cm x 200cm and it does not have a 150cm x 150cm turning space.
• There is a lateral transfer space to the left of the seat but it is obstructed.
• The lateral transfer space is 77cm (from the side of the toilet pan to the wall).
• There is a lever flush on the transfer side.
• There is a horizontal grab rail on the non transfer side.
• The horizontal grab rail has a high colour contrast with the surrounding walls.
• There is a vertical grab rail on the transfer side.
• The vertical grab rail has a high colour contrast with the surrounding walls.
• There is a dropdown rail on the transfer side.
• The dropdown rail has a high colour contrast with the surrounding walls.
• The toilet seat is 44cm from the floor.
• The toilet seat has a low colour contrast.
• The toilet has a padded backrest.
• There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
• The toilet roll holder has a high colour contrast.
• The toilet roll holder is 100cm from the floor.
• The wash basin and taps can be reached when seated on the toilet.
• The wash basin is 76cm from the floor.
• The wash basin tap type is lever mixer.
• The vertical grab rail is on the left of the wash basin as you look at it.
• The vertical grab rail has a high colour contrast with the surrounding walls.
• There is a wall mounted soap dispenser which can be reached when seated on the toilet.
• The soap dispenser has a high colour contrast.
• The soap dispenser is 118cm from the floor.
• There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
• The towel dispenser has a high colour contrast.
• The towel dispenser is 112cm from the floor.
• There is a wall mounted hand dryer.
• The hand dryer has a high colour contrast.
• The hand dryer is 72cm from the floor.
• There is a push button emergency alarm.
• There is a mirror.
• There is no shelf.
• The cubicle has a nappy/incontinence items bin.
• There is one coat hook.
• The coat hook is 119cm from the floor.
• There is a high colour contrast between the walls and floor.
• Lighting levels are moderate to good.

You are on Toilet with Adaptations (Border Control - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Border Control - Left Hand Transfer)

• This toilet is located to the left side of Border Control, when facing the gates.
• There is step-free level access into the toilet.
• There is tactile, pictorial, written text, dementia friendly and ‘Not All Disabilities Are Visible’ signage on or near the door.
• The door to enter opens inwards and has a high colour contrast with the surrounding walls.
• The width of the toilet door opening is 86cm.
• The door has a lever twist lock.
• Internally the door has a high colour contrast.
• There is a grab rail on the internal door with a high colour contrast.
• The dimensions of the cubicle are 128cm x 396cm and it does not have a 150cm x 150cm turning space.
• There is a lateral transfer space to the left of the seat.
• The lateral transfer space is 76cm (from the side of the toilet pan to the wall).
• There is a wall sensor flush on the transfer side.
• There is a horizontal grab rail on the non transfer side.
• The horizontal grab rail has a high colour contrast with the surrounding walls.
• There is a vertical grab rail on the transfer side.
• The vertical grab rail has a high colour contrast with the surrounding walls.
• There is a dropdown rail on the transfer side.
• The dropdown rail has a high colour contrast with the surrounding walls.
• The toilet seat is 48cm from the floor.
• The toilet seat has a low colour contrast.
• The toilet has a padded backrest.
• There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
• The toilet roll holder has a high colour contrast.
• The toilet roll holder is 86cm from the floor.
• The wash basin and taps can be reached when seated on the toilet.
• The wash basin is 74cm from the floor.
• The wash basin tap type is sensor.
• The vertical grab rails are on both sides of the wash basin.
• The vertical grab rails have a high colour contrast with the surrounding walls.
• There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
• The soap dispenser has a high colour contrast.
• The soap dispenser is 104cm from the floor.
• There is not a towel dispenser.
• There is a wall mounted hand dryer.
• The hand dryer has a high colour contrast.
• The hand dryer is 102cm from the floor.
• There is a push button emergency alarm.
• There is a full length mirror.
• There is an unobstructed shelf.
• The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
• The cubicle has a nappy/incontinence items bin.
• There is one coat hook.
• The coat hook is 138cm from the floor.
• There is a high colour contrast between the walls and floor.
• Lighting levels are moderate to good.

You are on Toilet with Adaptations (Baggage Claim - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Baggage Claim - Left Hand Transfer)

• This toilet is located in the Baggage Claim hall, to the right of the Customs exit.
• This toilet is approximately 50m from the lift from Border Control.
• There is step-free level access into the toilet.
• There is tactile, pictorial, written text, dementia friendly and ‘Not All Disabilities Are Visible’ signage on or near the door.
• The door to enter opens inwards and has a high colour contrast with the surrounding walls.
• The width of the toilet door opening is 85cm.
• The door has a lever twist lock.
• Internally the door has a medium colour contrast.
• There is not a grab rail on the internal door .
• The dimensions of the cubicle are 209cm x 244cm and it does not have a 150cm x 150cm turning space.
• There is a lateral transfer space to the left of the seat but it is obstructed.
• The lateral transfer space is 173cm (from the side of the toilet pan to the wall).
• There is a wall sensor flush on the non transfer side.
• There is a horizontal grab rail on the non transfer side.
• The horizontal grab rail has a high colour contrast with the surrounding walls.
• There is no vertical grab rail for the toilet.
• There is a dropdown rail on the transfer side.
• The dropdown rail has a high colour contrast with the surrounding walls.
• The toilet seat is 48cm from the floor.
• The toilet seat has a low colour contrast.
• The toilet does not have a padded backrest.
• There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
• The toilet roll holder has a high colour contrast.
• The toilet roll holder is 116cm from the floor.
• The wash basin and taps can be reached when seated on the toilet.
• The wash basin is 74cm from the floor.
• The wash basin tap type is sensor.
• The vertical grab rails are on both sides of the wash basin.
• The vertical grab rails have a high colour contrast with the surrounding walls.
• There is a wall mounted soap dispenser which can be reached when seated on the toilet.
• The soap dispenser has a high colour contrast.
• The soap dispenser is 99cm from the floor.
• There is not a towel dispenser.
• There is a wall mounted hand dryer.
• The hand dryer has a high colour contrast.
• The hand dryer is 100cm from the floor.
• There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
• There is a full length mirror.
• There is no shelf.
• The cubicle has a nappy/incontinence items bin.
• There are no coat hooks.
• The contrast between the walls and floor varies between high colour contrast and low colour contrast.
• Lighting levels are moderate to good.

You are on Toilet with Adaptations (Baggage Claim). Skip to the next section.

Toilet with Adaptations (Baggage Claim)

• This toilet is located to the left before the exit from Baggage Claim.
• This toilet is approximately 50m from the Lift to Baggage Reclaim - M to 0.
• This toilet was out of use at the time of survey.

You are on Changing Places (Baggage Claim). Skip to the next section.

Changing Places (Baggage Claim)

• This Changing Places facility is located in the Baggage Claim hall, ahead then to the right from the lift from Border Control.
  This is the last opportunity to use a Changing Places facility before leaving the airport.
  Once you have exited baggage claim and passed through the double doors into the arrivals hall you cannot return and there are no facilities beyond this point.
• This facility is approximately 15m from the lift from Border Control.
• The facility is additional to standard and accessible toilets, and is not located close to other managed facilities.
• There is a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
• There is step-free level access into the facility.
• There is pictorial, written text and dementia friendly signage on or near the door.
• The door to enter opens outwards and has a medium colour contrast with the surrounding walls.
• The width of the door opening is 96cm.
• The door has a locking handle.
• Internally the door has a medium colour contrast.
• There is a grab rail on the internal door with a high colour contrast.
• The dimensions of the facility are 303cm x 400cm.
• The ceiling height is at a minimum height of 2.4m and there is a clear 200cm x 180cm manoeuvring space in the facility.
• The facility has a non-slip floor.
• There are lateral transfer spaces on both sides of the seat.
• The transfer space on the left as you face the toilet is 78cm (2ft 7in).
• The transfer space on the right as you face the toilet is 183cm (6ft).
• There is an elbow pad flush on the transfer side.
• There are vertical grab rails on both sides of the toilet.
• The vertical grab rails have a high colour contrast with the surrounding walls.
• There are dropdown rails on both sides of the toilet.
• The dropdown rails have a high colour contrast with the surrounding walls.
• The toilet seat is 51cm from the floor.
• The toilet seat has a low colour contrast.
• The toilet does not have a padded backrest.
• There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
• The toilet roll holder is 87cm from the floor.
• The length of the facility changing bench is 186cm.
• The facility changing bench is wall mounted and height-adjustable.
• The changing places hoist is powered overhead and covers all areas in the cubicle.
• There is an adjustable shower head.
• There is no shower seat.
• There are no rails for the shower.
• A privacy screen is available.
• The type of wash basin is adjustable.
• The wash basin tap type is lever mixer.
• The vertical grab rails are on both sides of the wash basin.
• The vertical grab rails have a high colour contrast with the surrounding walls.
• There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
• The soap dispenser is 79cm from the floor.
• There is not a towel dispenser.
• There is a wall mounted hand dryer.
• The hand dryer is 79cm from the floor.
• Wide tear off paper roll is available.
• The height of the wide paper roll dispenser is 145cm.
• There is a push button emergency alarm.
• There is a full length mirror.
• There is no shelf.
• The cubicle has a nappy/incontinence items bin.
• There are two coat hooks.
• The coat hooks are 106cm and 141cm from the floor.
• There is a high colour contrast between the walls and floor.
• Lighting levels are moderate to good.