Access Guide
Related Access Guides (Departure Lounge)
- To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
- North Terminal - Departures Lounge link (new tab) - click here.
Toilet and Changing Facilities (Gates 46-54)
- There is 1 toilet with adaptations.
- The toilet with adaptations is located along the Departure Gates 46-54 corridor, just before Gate 51.
- The toilet with adaptations has a left hand transfer space.
- A Changing Places facility is available but is only accessible with staff.
Passengers needing to use the facility should enquire at the Special Assistance Reception in good time before their flight. - Step-free male and female toilet facilities are located along the Departure Gates 46-54 corridor.
- Parent and baby changing facilities are located in the female standard toilets along the along the Departure Gates 46-54 corridor.
Getting To Departure Gates (46-54)
- The start and end of the travelators are clearly marked.
- The travelator does not cover the whole route.
- Assistance vehicles are available.
- There are resting/seating areas along the route.
- Wayfinding signage is available along the route.
- Lighting levels are moderate to good.
- For information on how to book assistance please visit the airport website.
- Assistance is available for passengers who cannot travel long distances or find their way to the gate. Passengers requiring this service should book in advance with their airline and approach the Special Assistance reception in the Departure Lounge.
Toilet with Adaptations (Departure Gates 46-54 - Before Gate 51 - Left Hand Transfer)
- This toilet is located along the corridor, just before Gate 51.
- There is step-free level access into the toilet.
- There is tactile, pictorial, written text, dementia friendly and ‘Not All Disabilities Are Visible’ signage on or near the door.
- The door to enter opens outwards and has a high colour contrast with the surrounding walls.
- The width of the toilet door opening is 78cm.
- The door has a twist lock.
- Internally the door has a high colour contrast.
- There is not a grab rail on the internal door .
- The dimensions of the cubicle are 150cm x 200cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the left of the seat but it is obstructed.
- The lateral transfer space is 77cm (from the side of the toilet pan to the wall).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non transfer side.
- The horizontal grab rail has a high colour contrast with the surrounding walls.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast with the surrounding walls.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high colour contrast with the surrounding walls.
- The toilet seat is 44cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 100cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 76cm from the floor.
- The wash basin tap type is lever mixer.
- The vertical grab rail is on the left of the wash basin as you look at it.
- The vertical grab rail has a high colour contrast with the surrounding walls.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 118cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a high colour contrast.
- The towel dispenser is 112cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 72cm from the floor.
- There is a push button emergency alarm.
- There is a mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin.
- There is one coat hook.
- The coat hook is 119cm from the floor.
- There is a high colour contrast between the walls and floor.
- Lighting levels are moderate to good.
Departure Gates (46-54)
- The departure gate(s) in this area are 46-54.
- There is clear signage to the departure gates.
- The height of the documentation check desk is high (95cm - 110cm).
- There is step-free access to 46-54.
- The gradient of the airbridge ramps may vary as they are height adjustable.
- There is ramped/sloped access to the aircraft via airbridge from 46-54.
- There is an Ambulift available.
- The accessibility of the individual aircraft varies depending on the provider. Please contact your airline company prior to booking for more information.
Seating Area (46-54)
- The seating area is located beyond the documentation check desks.
- There is step-free level access in this area.
- There is designated seating available for people who require assistance.
- There is some space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is not space for an assistance dog to rest in the seating area.
- There are fixed chairs with armrests available in this area.
- There may be background noise.
- There is not a hearing assistance system.
- Lighting levels are moderate to good.
Ramp / Slope (Route to Boarding and Airbridge)
- The ramp is located beyond the documentation check desks.
- The ramp is used to access the plane.
- The steep slope is over 150cm wide, with handrails on both sides.
- Lighting levels are moderate to good.
Ambulift
- The clear door width of the platform lift used to access the Ambulift is 95cm.
- The dimensions of the platform lift used to access the Ambulift are 153cm x 133cm.
- There are separate entry and exit doors in the lift.
- There is seating available in the Ambulift.
- There are a mixture of chairs with and without armrests available in the Ambulift.
- Seats in the vehicle are reconfigured as required, by the accompanying Special Assistance team members, to allow access to tie-down points if required.