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North Terminal - Departures Gates 55 A-G

London Gatwick, Crawley, West Sussex, RH6 0PJ

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Toilet and Changing Facilities (Gates 55 A-G)

  • There is 1 toilet with adaptations.
  • The toilet with adaptations is located in the corridor between Gates 55 A-E and 55 F-G.
  • The toilet with adaptations has a left hand transfer space.
  • A Changing Places facility is available but is only accessible with staff.
    Passengers needing to use the facility should enquire at the Special Assistance Reception in good time before their flight.
  • Step-free male and female toilet facilities are located in the corridor between Gates 55 A-E and 55 F-G.
  • Step-free standard toilets which include facilities for ambulant disabled people are located in the male and female standard toilets in the corridor between Gates 55 A-E and 55 F-G.
  • Parent and baby changing facilities are located in the corridor between Gates 55 A-E and 55 F-G.

Getting To Departure Gates (55 A-G)

  • Assistance vehicles are available.
  • There are resting/seating areas along the route.
  • Wayfinding signage is available along the route.
  • Lighting levels are moderate to good.
  • For information on how to book assistance please visit the airport website.
  • Assistance is available for passengers who cannot travel long distances or find their way to the gate. Passengers requiring this service should book in advance with their airline and approach the Special Assistance reception in the Departure Lounge.

Seating Area (Gates 55 A-G)

  • The seating area is located by gates 55 A-G.
  • There is step-free level access in this area.
  • There is designated seating available for people who require assistance.
  • There is space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • There are fixed chairs with armrests available in this area.
  • There may be background noise.
  • There is not a hearing assistance system.
  • Lighting levels are moderate to good.

Toilet with Adaptations (Gates 55 A-G - Left Hand Transfer)

  • This toilet is located in the corridor between Gates 55 A-E and Gates 55 F-G.
  • There is step-free level access into the toilet.
  • There is tactile, pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
  • The door to enter opens outwards and has a medium colour contrast with the surrounding walls.
  • The width of the toilet door opening is 84cm.
  • The door has a lever twist lock.
  • Internally the door has a medium colour contrast.
  • There is a grab rail on the internal door with a high colour contrast.
  • The dimensions of the cubicle are 165cm x 256cm and it has a turning space of at least 150cm x 150cm.
  • There is a lateral transfer space to the left of the seat but it is obstructed.
  • The lateral transfer space is 95cm (from the side of the toilet pan to the wall).
  • There is a wall sensor flush on the transfer side.
  • There is a horizontal grab rail on the non transfer side.
  • The horizontal grab rail has a high colour contrast with the surrounding walls.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high colour contrast with the surrounding walls.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high colour contrast with the surrounding walls.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high colour contrast.
  • The toilet roll holder is 108cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • The wash basin tap type is sensor.
  • The vertical grab rails are on both sides of the wash basin.
  • The vertical grab rails have a high colour contrast with the surrounding walls.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a high colour contrast.
  • The soap dispenser is 92cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high colour contrast.
  • The hand dryer is 103cm from the floor.
  • There is a push button emergency alarm.
  • There is a full length mirror.
  • There is a shelf, however there is an obstruction in front of it.
  • The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
  • The cubicle has a nappy/incontinence items bin.
  • There are two coat hooks.
  • The coat hooks are 109cm and 143cm from the floor.
  • There is a high colour contrast between the walls and floor.
  • Lighting levels are moderate to good.

Departure Gates (55 A-G)

  • The departure gate(s) in this area are 55 A-G.
  • There is clear signage to the departure gates.
  • The height of the documentation check desk is high (95cm - 110cm).
  • There is step-free access to 55 A-G.
  • The gradient of the airbridge ramps may vary as they are height adjustable.
  • There is ramped/sloped access to the aircraft via airbridge from 55 A-G.
  • There is an Ambulift available.
  • The accessibility of the individual aircraft varies depending on the provider. Please contact your airline company prior to booking for more information.
  • Assistance boarding the aircraft is available, including assistance with the aircraft steps and getting to your seat. Please contact your airline in advance to book and meet the assistance team at the Departure Lounge reception.

Ramp / Slope (Airbridge)

  • The ramp is located at the departure gate.
  • The ramp is used to access the plane.
  • The steep slope is over 150cm wide, with handrails on both sides.
  • Lighting levels are moderate to good.

Ambulift

  • The clear door width of the platform lift used to access the Ambulift is 95cm.
  • The dimensions of the platform lift used to access the Ambulift are 153cm x 133cm.
  • There are separate entry and exit doors in the lift.
  • There is seating available in the Ambulift.
  • There are a mixture of chairs with and without armrests available in the Ambulift.
  • Seats in the vehicle are reconfigured as required, by the accompanying Special Assistance team members, to allow access to tie-down points if required.