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The Wash Houses

London Metropolitan University, 25 Old Castle Street, London, E1 7NT

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Access Guide

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Calcutta Complex

  • Wash Houses is part of the Calcutta Complex.
  • There are internal links to Goulston Street, Calcutta House, and Calcutta House Annexe.
  • There is also access to the Complex via the Calcutta House entrance on Old Castle Road.
  • Wash Houses is located centrally to the Complex with access from either of the Goulston Street or Calcutta House entrances.
  • The Old Castle Street entrance to Calcutta House was not in use at the time of survey (August 2023).
  • Access to the Complex was only via the Goulston Street entrance at the time of survey (August 2023).

Getting Here

Summary

  • Service View
  • Building View
    • Services / Facilities within the building include; the main hall (a contemporary and flexible event space), the reading rooms, the special collection and accessible/standard toilets.
      Access to the Wash Houses is via an internal entrance by Goulston Street Reception.
      The lift or stairs are used to reach the door from Reception.
      The external entrance to the Wash Houses on Old Castle Street is unused.
  • Location of Toilet/Changing Facilities View
    • Accessible toilet facilities are located on the basement, first and fourth floors.
    • Female standard toilet facilities are located on the basement floor.
    • Male standard toilet facilities are located on the basement floor.
    • Shared standard toilet facilities are located on the fourth floor.

Opening Times (Calcutta Complex via Goulston Street Entrance: Key-card required)

  • Monday 08:00 - 23:30.
  • Tuesday 08:00 - 23:30.
  • Wednesday 08:00 - 23:30.
  • Thursday 08:00 - 23:30.
  • Friday 08:00 - 23:30.
  • Saturday 11:00 - 18:30.
  • Sunday 11:00 - 18:30.

Building Parking

  • The building does have its own dedicated parking.
  • Building Car Park View
    • The car park can be used by staff, students and visitors.
    • There are no parking charges that apply on the day.
    • The car park is located to the right of the entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • Designated Blue Badge parking bays are available.
    • There is/are 1 designated parking bay(s) within the car park.
    • The Blue Badge bay(s) is/are clearly marked.
    • The dimensions of the designated parking bay(s) are 237cm x 471cm.
    • The Blue Badge parking bays have a marked zone to both sides and rear.
    • The marked zone is 121cm wide.
    • Parking spaces for Blue Badge holders do need to be booked in advance.
    • The nearest designated bay is 15m (16yd 1ft) from the main entrance.
    • The route from the car park to the building is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are dropped kerbs.
    • The dropped kerb between the car park and the building does have tactile paving.
    • The car park surface is tarmac.
  • Site/Campus Car Parks View
    • There is not a site/campus car park within approximately 200m.
  • Public Car Parks View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is NCP London Whitechapel High Street (photographs 4 and 5).
    • The car park is located on Commercial Street.
  • On Street Parking View
    • Clearly signed and/or marked on street Blue Badge parking bays are available.
    • The on street Blue Badge parking bay(s) is/are located on Old Castle Street and Pomell Way.
    • Clearly signed and/or standard marked parking bays are available.
    • The dimensions of the standard marked parking bays are 200cm x 565cm (6ft 7in x 18ft 6in).
    • The on street standard parking bay(s) is/are located on Goulston Street.
  • Drop Off Point View
    • There is not a designated drop off point.
  • Comments View
    • The nearest approach to Goulston Street from NCP London Whitechapel High Street is through Calcutta House via Pomell Way and Old Castle Street.
    • NCP London Whitechapel High Street has a single Blue Badge parking bay.
    • The on-street Blue Badge parking bays are 190cm wide.

Approach (Goulston Street)

  • Approach View
    • The surface of the approach is block paving.
    • The approach surface is uneven in places.
    • There is a/are fixed bollard(s) on the approach.
    • The bollard(s) has/have a high colour contrast to prevent them being hazardous to visually impaired people.
    • There is step-free access on the approach.
  • Comments View
    • There are dropped kerbs with tactile paving when approaching from Whitechapel High Street.
    • There are bollards and bike racks located along the side of the pavement next to the road.

Outside Access (Goulston Street Entrance)

  • Entrance View
    • This information is for the entrance located on Goulston Street, approximately 100m from Whitechapel High Street.
    • This entrance gives access to Goulston Street.
    • The entrance area/door is clearly signed.
    • This entrance is signed with '16 Goulston Street'.
    • There is ramped/sloped or stepped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • A key card is required for access at this entrance.
    • The height of the key card reader is 105cm.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are heavy.
    • The width of the door opening is 84cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides of the ramp.
    • The width of the ramp/slope is 117cm (3ft 10in).
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • The step(s) is/are located in front of the entrance.
    • There is/are 5 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 9cm.
    • The depth of the step(s) is/are not between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on the left going up the step(s).
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
  • Comments View
    • There are 2 identical manual doors next to each other at this entrance.
      There is a push-button to release the doors when exiting that is 104cm high.
    • This entrance is used after 6pm for those with key-cards.
    • The stairs have a depth of 50cm.

Outside Access (Wash Houses NOT IN USE August 2023)

  • Entrance View
    • This information is for the entrance located on Old Castle Street.
    • This entrance gives access to The Wash Houses.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Wash Houses (Please report to Calcutta Complex entrance 50 metres to your left)'.
    • There is step-free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 100cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Comments View
    • The entrance is currently locked and not in use. Please use either the Goulston Street or Calcutta House entrance.

Reception

  • Reception View
    • The reception point is located ahead and left from the entrance.
    • The reception point is approximately 1m (3ft 3in) from the entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, TVs, glazed screens or mirrors at/behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is 80cm.
    • There is not sufficient space to write or sign documents on the counter.
    • The counter is staffed.
    • There is not a bell to attract attention.
    • Clipboards can be provided to anyone who is unable to use the desk.
    • There is not a hearing assistance system at the reception point.
    • There is wayfinding signage available at/close to the reception.
    • The type of flooring in the reception area is vinyl and tiles.
  • Reception Waiting Area View
    • There is not a waiting area close to the reception point.
  • Security Barriers View
    • There are security barriers at the reception.
    • The minimum width between the security barriers is 52cm.
    • The width of the wider security barriers is 98cm.
    • A key card is required to pass through the security barriers.
    • The height of the key card reader is 100cm.
    • The key card reader for the wide gate is to the left of the gate, at the counter (photograph 7).
      The key card reader is 75cm above the floor.
      There is an additional counter behind the reception desk, past the security barriers (photograph 3).
  • Comments View
    • The main reception for the Calcutta Complex is in Calcutta House.
    • The Calcutta House entrance was not in use at the time of survey (August 2023).

Lift

  • The lift is located close to the Goulston Street reception, opposite the Stair S1.
  • Signs indicating the location of the lift are clearly visible from the entrance.
  • The lift is approximately 14m (15yd 11in) from the entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are -3, -2, -1, G, 1, 2, 3.
  • The weight limit for the lift is 630kg.
  • There are manual, heavy, single doors to access the lift lobby on the first floor, on the second floor and on the third floor.
  • There are manual, heavy, double doors to access the lift lobby on basement floor -2 for lecture theatre GSB-01.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is high.
  • The colour contrast between the external lift control plate and the wall is low.
  • The clear door width is 78cm (2ft 7in).
  • The dimensions of the lift are 108cm x 139cm (3ft 7in x 4ft 7in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • Lift 2 (left hand lift) uses the same door for entry and exit. Lift 2 does not have a list of floor services within the lift. Lift 1 (right hand lift) has separate doors for entry and exit. Lift 1 Floor -1 serves to overcome the steps for access to the Wash House. Lift 1 Floor -2 serves the basement floor for lecture theatre GSB-01. Lift 1 Floor -3 provides step-free access to the speakers area within lecture theatre GSB-01.
    There is a manual, heavy, single door to access the lecture theatre speakers area on floor -3.
    Lift 1 does have a list of floor services within the lift.

Entrance (Wash Houses)

  • Entrance View
    • This information is for the entrance located within Goulston Street close to the Goulston Street Reception.
    • This entrance gives access to The Wash Houses (main hall, special collections and reading rooms).
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Wash Houses'.
    • There is step-free access at this entrance, via lift.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width with a locked extension leaf.
    • The door(s) is/are heavy.
    • The width of the door opening is 81cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width with a locked extension leaf.
    • The door(s) is/are light.
    • The width of the door opening is 79cm.
  • Step(s) View
    • The step(s) is/are located on the ground floor by the Goulston Street Reception.
    • There is/are 9 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 17cm.
    • The depth of the step(s) is/are not between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are moderate to good.
  • Lift View
    • There is a lift to access this entrance.
    • The lift does bypass the step(s).
    • The steps before the entrance are shown in photographs 6 and 7.
      The lift that bypasses them is approximately 3m away.
      There is another single, manual, heavy door after the two entrance doors. This door is over 75cm wide and opens into the Main Hall (photograph 8).
      The Main Hall has to be passed through internally to reach the stairs and lift.

Reception (Wash Houses Reception NOT IN USE August 2023)

  • Reception View
    • The reception point is located by the Wash Houses entrance. It is reached by heading through the Main Hall from the Goulston Street entrance.
    • The reception point is approximately 35m (38yd 10in) from the Wash Houses internal entrance.
    • Clear signage for the reception area/desk is visible from the entrance.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, TVs, glazed screens or mirrors at/behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are low to moderate.
    • The height of the reception counter is 110cm.
    • There is sufficient space to write or sign documents on the counter.
    • There is a lowered section of the counter.
    • The height of the lowered section at the counter is 76cm.
    • There is sufficient space to write or sign documents on the lowered section of the counter.
    • There is not a clear knee recess beneath the counter.
    • The counter is not staffed.
    • There is not a bell to attract attention.
    • There is not a hearing assistance system at the reception point.
    • There is wayfinding signage available at/close to the reception.
  • Reception Waiting Area View
    • There is not a waiting area close to the reception point.
  • Comments View
    • There is brick flooring by Reception.
    • There is a push-button (75cm high) on the Reception desk to open a door in the special collections area. This was not working (August 2023).

Getting Around

  • Access View
    • There is step-free access throughout the building via lift(s).
    • Access to the special collections, Reception desk and the lifts and stairs can also be via an external path round the side of The Wash Houses. This path has a minimum width of 81cm and avoids the Main Hall (photographs 1-4).
      The glass door (88cm wide) onto the path is in between the 2 entrance doors into The Wash Houses from Goulston Street.
      The door into the special collections and Reception desk area is 100cm wide and has a key-card reader on the handle at 118cm high.
      This entrance path may be locked depending on events and functions.
  • Circulation View
    • There are doors in corridors/walkways which have to be opened manually.
    • The type of flooring in corridors/walkways is stone.
    • There is high colour contrast between the walls and floor in the majority of corridors/walkways.
    • There are seats without armrests at regular intervals.
    • The lighting levels are good.
  • Signage View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.
    • Dementia friendly signage is not provided.
  • Safe Place(s) View
    • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • Audio View
    • This venue does not play background music in communal areas.
    • There is not a hearing assistance system in the communal areas of the building.
    • The lobby area by the stairs, lift and Reception is shown in photograph 5.
      The special collections on the ground floor by the Reception desk is shown in photograph 6.
      There is a cloakroom by the toilets in the basement for the use of functions or reading room guests and there are lockers in the same area.

Other Floors (Wash Houses Stair 1)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are located to the rear of the building near the not-used Reception at The Wash Houses entrance.
    • The stairs are approximately 31m from the Wash Houses internal entrance from Goulston Street.
    • Signs indicating the location of the stairs are clearly visible from the entrance.
    • There are manual, heavy, single doors to enter and exit the stairwell on the first floor, on the ground floor, on the third floor, on the second floor and on the basement floor.
    • The floors which are accessible by the stairs are B, G, 1, 2, 3, 4.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The depth of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are good.
  • Other Information View
    • There is an additional staff staircase designated Stair 2 near to the entrance from Goulston Street (photographs 7 and 8).

Lift (Wash Houses)

  • The lift is located opposite Staircase 1 by the Main Hall.
  • Signs indicating the location of the lift are clearly visible from the entrance.
  • The lift is approximately 32m (34yd 2ft) from the Wash Houses internal entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are B, G, 1, 2, 3, 4.
  • The weight limit for the lift is 630kg.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is low.
  • The colour contrast between the external lift control plate and the wall is low.
  • The clear door width is 79cm (2ft 7in).
  • The dimensions of the lift are 110cm x 139cm (3ft 7in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Reading Room

  • The reading room and silent study areas are on the second floor.
  • The Reading Room is open Tuesday and Friday 10:00 - 17:00.
  • The access corridor into the room is width restricted to 78cm wide (photographs 1 and 2).
  • There is a counter with a surface height of 110cm above the floor (photograph 3).
  • There is a central table with an underside 70cm above the floor, and a 62cm knee recess (photograph 4).
  • There is also an open office area with personal computers, and a meeting room (photographs 6 to 9).
  • There are tables with undersides 69cm - 70cm above the floor, and seating without armrests.
  • The aisles between records shelving are width restricted to 108cm and may be obstructed with moveable book cases and step stools.
  • There is ample space for a wheelchair user to manoeuvre throughout the majority of the area.

Accessible Toilet(s) (Basement Left Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located on the basement floor by the stairs and lift.
    • This accessible toilet is approximately 7m (7yd 1ft) from the Wash Houses lift.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is high.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a twist lock.
    • The width of the accessible toilet opening is 76cm.
    • The contrast between the internal door and wall is high.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 228cm x 273cm (7ft 6in x 8ft 11in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The height of the light switch/pull cord is 100cm from floor level.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 130cm (4ft 3in).
    • The transfer space is obstructed by a female sanitary bin and a waste disposal bin.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is low.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the walls and floor is high.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and general waste (with lid) disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a cistern.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is high.
    • There is not a toilet roll holder.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 72cm (2ft 4in).
    • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 96cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 100cm (3ft 3in).
    • The contrast between the towel dispenser and the wall is low.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 100cm (3ft 3in).
    • The contrast between the hand dryer and the wall is high.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • There is a flip down baby change table available .
    • The height of the baby change table is 93cm.

Accessible Toilet(s) (First Floor Right Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located on the first floor opposite the S1 stairs and by the lift.
    • This accessible toilet is approximately 1m (3ft 3in) from the Wash Houses lift.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is high.
    • The door opens outwards.
    • The door is light.
    • The door is locked by a twist lock.
    • The width of the accessible toilet opening is 76cm.
    • The contrast between the internal door and wall is high.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 145cm x 210cm (4ft 9in x 6ft 11in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The height of the light switch/pull cord is 100cm from floor level.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 74cm (2ft 5in).
    • The transfer space is obstructed by a female sanitary bin.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is low.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the walls and floor is high.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and general waste (with lid) disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 163cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a cistern.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 96cm (3ft 2in).
    • The contrast between the toilet roll holder and the wall is low.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 72cm (2ft 4in).
    • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 95cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 98cm (3ft 3in).
    • The contrast between the towel dispenser and the wall is low.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 97cm (3ft 2in).
    • The contrast between the hand dryer and the wall is high.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • There is a flip down baby change table available .
    • The height of the baby change table is 94cm.
  • Comments View
    • The vertical grab rail on the internal side of the bathroom door has good contrast.

Accessible Toilet(s) (Fourth Floor Right Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located on the fourth floor by the lift and S1 staircase.
    • This accessible toilet is approximately 4m (4yd 1ft) from the Wash Houses lift.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is high.
    • The door opens inwards.
    • The door is light.
    • The door is locked by a twist lock.
    • The width of the accessible toilet opening is 75cm.
    • The contrast between the internal door and wall is high.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 142cm x 335cm (4ft 8in x 10ft 12in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The height of the light switch/pull cord is 92cm from floor level.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 70cm (2ft 4in).
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is high.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is high.
    • The contrast between the walls and floor is high.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and general waste (with lid) disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 175cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a cistern.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • The toilet seat colour contrast is high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 90cm (2ft 11in).
    • The contrast between the toilet roll holder and the wall is low.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 73cm (2ft 5in).
    • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 73cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 89cm (2ft 11in).
    • The contrast between the towel dispenser and the wall is low.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 100cm (3ft 3in).
    • The contrast between the hand dryer and the wall is high.
  • Accessible Shower View
    • The shower does have an unobstructed minimum 150cm x 150cm turning space.
    • There is a shower unit with a detachable shower head.
    • The shower head is height adjustable.
    • The adjustable shower head can be placed between 105cm and 185cm when mounted.
    • There is a flip-down/tip-up seat for the shower.
    • The seat/chair is not height adjustable.
    • The height of the flip-down/tip-up or fixed seat is 43cm (1ft 5in).
    • There are not horizontal and/or dropdown rails available on both sides of the shower seat.
    • There is a vertical grab rail for the shower.
    • The colour contrast between the vertical grab rail(s) for the shower and wall is high.
    • There is not an emergency alarm for the shower.
  • Comments View
    • The shower controls are 109cm - 139cm above the floor.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located on the basement floor next to the lift.
    • There is step-free access into the toilet(s), via lift.
    • The standard toilet(s) is/are approximately 5m from the Wash Houses lift.
    • The colour contrast between the external toilet door(s) and wall(s) is high.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 79cm.
    • The wash basin(s) tap type is lever mixer.
    • Lighting levels are good.
    • There are 3 heavy manual doors to access the standard toilets (all over 75cm)
      . The male and female toilets are shown in photographs 1-7.
  • Toilet Facilities 2 View
    • The shared toilet is located on the fourth floor at the top of Stair S1 (photographs 8 and 9).
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 5m from the Wash Houses lift.
    • The colour contrast between the external toilet door(s) and wall(s) is high.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 73cm.
    • The wash basin(s) tap type is lever mixer.

Useful Information

  • An Undergraduate Course (known as a Bachelors Degree) is usually the first degree you apply for and normally takes three years to complete if studying full-time.
  • To see more information on Undergraduate Courses, BA, BSc and BEng Degrees please click here (opens new tab).
  • Telephone Number: 020 7423 0000.
  • Email: [email protected].
  • Postgraduate Degrees are for Students who have already completed an Undergraduate Degree to a good standard or have enough experience in the relevant field.
    A Masters is usually taught like an Undergraduate Degree and takes one or two years. It is more challenging than a Bachelors and demands considerable independent thought.
  • To see more information on Postgraduate courses, MA, MSc, MBA and research degrees. please click here (opens new tab).
  • Telephone Number: 020 7423 0000.
  • Email: [email protected].
  • Additional Courses, Professional Courses, Apprenticeships.
  • To see more information on Courses and Professional Qualifications please click here (opens new tab).
  • Telephone Number: 020 7423 0000.
  • Email: [email protected].
  • There are a couple services on the ground floor of the Library in the Learning Centre (Holloway Campus) and Calcutta House (Aldgate Campus).
    They provide information or help Students with technical or other issues (Techsmart Desk and Library Services/ Information).
    The services are also available online for Students from either Campus.
    The TechSmart desk can help with various issues such as changing passwords, printer access, Wi-Fi access, weblearn queries, evision queries (accessing journals/ books away from the University) and can provide information on available software and laptop loans.
    The link below gives information on this software available and provides access to the self-service portal and IT help chat.
  • To see more information on TechSmart IT support please click here (opens new tab).
  • Telephone Number: 020 7133 4444 (out of hours telephone number).
  • The Library Services Information desk in both Campus' Libraries can support Students with advice on how best to find and use the Library Resources.
    Appointments with the Academic Librarian Liaison can be arranged via the library service (link or email below) or also via this email: [email protected]
    The subject drop-in and enquiry area next to the library services desk in the Holloway Campus' Learning Centre is used for this purpose. Library Services can also provide information on the DDS service (Disabilities and Dyslexia Service). The phone number for that service is +44 (0)20 7320 2848 and there is information on the university's website:https://student.londonmet.ac.uk/life-at-london-met/student-services/disabilities-and-dyslexia-service-dds/ Group study rooms are booked via student's library accounts and keys (where required) are collected/dropped off at the library services/ information desk.
  • To see more information on Library Services please click here (opens new tab).
  • Telephone Number: 020 7133 2100.
  • Email: [email protected].
  • Comments View
    • The courses available at this University range from Undergraduate and Postgraduate Degrees to short courses and professional qualifications.